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    Fairmont Spa Austin

    4.5 (51 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

    Services - Fairmont Spa Austin

    Massage

    Deep tissue massage

    Hot stone massage

    1 More Service

    Therapeutic massage

    Fairmont Spa Austin Photos

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    Recommended Reviews - Fairmont Spa Austin

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    Reviews With Photos

    Hot tub
    Hillary K.

    I had a friend visiting from out of town and we decided to get massages at the Fairmont. The facilities were so nice. We spent like five or six hours there super luxurious very relaxing. Massage was amazing and the facilities are so beautiful. Great view of downtown Austin.

    Jacuzzi with an amazing view
    Mimi T.

    We were visiting from Houston to celebrate a bride to be. The spa is within the hotel on the 6th floor. Parking is validated if you aren't staying at the hotel. The front desk was very welcoming and we were given a quick tour of the amenities which included a jacuzzi, sauna and steam room. I absolutely loved the jacuzzi with its amazing downtown view. The robes were very comfy and plenty of towels everywhere to use. I really enjoyed the cold towels with aromatherapy. There is a relaxation room with light snacks, water and variety of teas where you can sit and wait for your massage therapist to call for you. We were surprised by complimentary desserts since we were celebrating a birthday and bride to be! You can order food off a menu but wish there was a separate dining area because it was disruptive to hear others eat and chat loudly while you wait to start your massage. I loved my massage therapist who took great care of me and made me feel very relaxed. The shower was very clean and had aromatherapy to spray while you showered. There were alot of complimentary toiletries as well. The checkout process was easy and we received a complimentary gift set too. It was a great and relaxing experience, in which I would definitely want to try again.

    Hot Tub
    Chandler P.

    Had a nice couple's massage with bestie at the Fairmont Spa on a Saturday afternoon. We arrived early and drank some prosecco while relaxing in the lounge. The massage was great and then we took a dip in the hot tub after. I love that they have so many amenities in the spa; They have the lounge, the hot tub with a view of the city, a shower with the best smelling Le Labo products, and both a steam room and a sauna. Amazing experience! I will be back.

    Quartz chandelier
    Alyssa Marie H.

    Their massage therapists know what they are doing! I love how they heat your robe in a towel warmer while you're having your massage. The decor really got me. It felt so zen. Pricey, but worth it!

    solarium
    Stacie H.

    Fairmont Spa was selected as a destination for my bachelorette festivities. Forty minutes before my 10am appointment was set to begin, we received a call that the massage therapist I was scheduled with was no longer working that day. I was the only person in my party of 6 to be affected and was given the ludicrous choice to either steal one of my guests' appointments or to rebook at 5pm long after we'd be gone. I was calm because what else can you do but was shocked by the lack of customer service, poor communication and sad attempt to remedy the situation. I was offered to use the spa facilities for the day - thank you for letting me attend my own bachelorette party event. I would absolutely not recommend for a group or a special occasion, Fairmont Spa can't be trusted to honor appointments or make good on ruined celebrations. One star for the solarium although it only had 3 lounge chairs and one star for the facials that the rest of the party seemed to enjoy.

    Lounge and spa area

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    1 year ago

    I loved my experience at the Fairmont, but I do wish the spa area had more seating arrangement because it is quite small in there.

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    2 years ago

    Fantastic massage by Heather. She would be my go to whenever I am in town. Worth every penny. Beautiful spa. Great location and zen quality.

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    3 years ago

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    7 years ago

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    William H.

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    3 years ago

    The massage itself was amazing but the lounging area needs to have more seats. The spa was packed and only 3 lounge chairs are available.

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    MacKenzie M.

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    7 years ago

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    William H.

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    7 years ago

    Beautiful spa. Definitely recommend the tranquility for two and the hot stone massage.

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    William H.

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    7 years ago

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    William H.

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    William H.

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    7 years ago

    My girlfriend took me here on are 3 year anniversary and it was amazing. Thank you will go there again when I'm visiting my family.

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    William H.

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    Page 1 of 2

    Ask the Community - Fairmont Spa Austin

    Review Highlights - Fairmont Spa Austin

    Going to Ni for my wedding nails with my mom was the perfect experience.

    Mentioned in 11 reviews

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    I highly recommend if you are not already treating yourself to the occasional massage to do so now…read moreand at Milk & Honey! Prior to your massage you are given some time to enter the locker room and leave your belongings in your locker and change into your robe. You have access to the showers, toiletries and hair styling tools. Once you step out of the locker room you enter a dim lit lounge where they have light snacks and the most delicious tea while you wait to be called for your appointment. I decided to go with a lengthy 120 minute Ultimate Massage with Katie since it had been quite a while since I've had one. This included a full-body brushing (you get to keep the brush afterwards), your choice of Signature, Deep Tissue or Sports massage and a warm oil scalp & neck massage. Prior to your visit you fill out a survey to decipher how you would like your massage to focus on. I prefer a firmer massage, but not too intense that it's not enjoyable. Katie was understanding of what I wanted and also receptive to how tense some of my muscles were and adjusted as the massage proceeded. I appreciated how she answered any questions I had during the massage and checked on me periodically to make sure everything was to my liking. The massage was fabulous. Just keep in mind that the oil scalp and neck massage while it feels amazing is going to leave your hair super oily. Be prepared to shower and rinse your hair several times. After my appointment I relaxed in the lounge for a bit and then utilized the showers to rinse out the oil in my hair. You are welcome to stay as long as you like. I can't wait to come back for another massage!

    Going into this, we were genuinely excited. This was for a bachelorette party, and we had been…read morelooking forward to relaxing and celebrating together. Unfortunately, the experience with Milk + Honey was incredibly disappointing from the start. The booking service that coordinated our appointments made an error with our timing. By the time we arrived, the Milk + Honey staff said they couldn't accommodate us. While I understand scheduling constraints, what was frustrating was the complete lack of effort to help. There were no alternative solutions offered, no attempt to adjust services, and the response we received felt dismissive, essentially "well, you didn't make it on time," despite the situation being out of our control. As a result, 2 out of our group of 6 had to leave without services, and we were still charged a no-show fee, which is 50% of the service cost. To their credit, the booking company acknowledged their mistake and worked to make it right. They helped us rebook at 50% off and added complimentary services, which we appreciated. However, because of the no-show fee, we essentially still ended up paying full price overall. The issues didn't stop there. At checkout, we added a 20% gratuity, but it was calculated on the full service price plus the added treatments, not the discounted rate we were actually paying. This resulted in what effectively felt like closer to a 50% gratuity. Again, this is less about tipping itself and more about transparency and principle. To make matters worse, we were not given a receipt at checkout and had to call afterward to request an itemized breakdown just to understand what we were charged. Overall, the experience felt disorganized and, more importantly, like our best interests were not a priority at any point. For a place that positions itself as a luxury, customer-focused experience, this fell far short.

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    I came here for my birthday! I had a wonderful experience…read moreat Hiatus day spa! I got the clean slate facial by Crystal and a 80 minute massage by Ken! Crystal and Ken were both incredible and skilled in their profession. I left the spa feeling silky smooth! Some unique things this spa does that I haven't seen at other spas is the really sweet complimentary start to your session. They offer a foot soak or neck steam prior to your treatment. They also hand you a little sheet to personalize your treatment during check in. There's cucumber water and hot tea in the lounge area. The dressing/changing rooms are clean, serene and the lockers are easy to use! Hiatus is pricey but really worth it. My massage (Truly Yours) also was supposed to come with a glass of champagne but I never got it.. My only complaint is during check out there was a woman working the register around 4:20 on 11/10 and her boyfriend was behind the desk.. how unprofessional! Please address your staff and maintain a professional environment. Overall it was a very luxurious experience and I would come back.

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