If I could give fairway in bellflower less than one star I would. 2.5 weeks ago I called about a check that I never recieved, for one days work that I told was for AMAZON. I was in between jobs and bills do not stop so I was happy to work.
I went to my assignment and did an honest day of work in the most grueling work environment. It was literally as if I was in a sweatshop! It was unbearably hot! I promise! Thank goodness I was offered a job to start the very next day!
When I signed up with fairway.. I submitted my DIRECT Deposit information. I was under the assumption that my days pay would be Direct Deposited but no.. I also forgot about it since it was only one day.
When I realized that I didn't get the DD; 2.5 weeks ago, I contacted fairway and asked then about it. They said they needed to research it. I could understand so I obliged.
During these two weeks I have been patient. They never followed up and when I'd call they said they'd call back and never did. I was promised last Friday my check would be ready Monday. I go to pick it up.. And NOPE. I wasn't upset or frustrated..
The next day I do get a call.. But the call was to tell me that the check was still not ready, that they still needed to do research and that she was calling so I wouldn't come in. She promised to call when the check was ready, maybe later in the day. I verified that the checks were cut in house! No call..
I pop in to see if they have my check. I am told, "we did get your hours approved but atill no check. I was asked to wait, I did and ten minutes later I am handed my check.
After all this the check was in the wrong amount, last name spelled completely wrong, and dated for Friday.. It's Wednesday! I am a lil frustrated but still PATIENT!
I LOST MY PATIENCES when I was told that I would have to come back FRIDAY for them to cut another in house check.. Like um NO! I made them aware of the last name error when we initially spoke two weeks ago. You still cut the check with the wrong name and now your asking me to go out of my way to come back here because of YOUR MISTAKE! Yeaaa.. NO!
This ruffled some feathers and I was told that all of this was pretty much my fault because I didnt come get the check when it was initially issued.. But hey what happened to it being DD I asked and furthermore, if you have a check onsite for one of your temp employees isn't there a protocol where you would notify said temp employee before you discard of the check?
I am sure there is but this is what happened, they most likely never even cut the check. This lead to them having to verify my hours. And because they have a much needed revamp of how they track hours especially in the position I worked, that they couldn't verify for certainty the hours I actually worked. So, they kept pushing it off and pushing it off until I came in person requesting my check.
This office is a huge disappointment! A couple of the ladies were derrogatory when I showed my concern about how unprofessional my experience with them has been, the payroll lady was just out right rude! And they shorted me in compensation. And when all was said and done, they took no accountability for anything!
Anddddddddd one of the ladies KEPT saying my first name wrong. After the 5th or 6th time correcting her she said.. "Ok, well, whatever!" SMH...
If you are a blue collar worker or white collar worker no one deserves to be treated this way in a professional setting. There is no way I'd recommend them. In fact I encourage you to stay away.
They have horrible customer service when challenged with a situation and no one wants to be responsible.
Sicerely,
Dissapointed and Dissatisfied read more