We stumbled upon this place while running errands, and it turned out to be such a gem. The staff…read morewere so friendly, and the space itself was clean, well-organized, and not overcrowded. It was perfect for our 15 mo. There was plenty of seating and tables for parents, plus a designated area for parties, which is a nice touch. They also have a solid menu with coffee, smoothies, sandwiches, and options for kids. I only tried the coffee which was good, and the food looked great from what I saw. They do require kids to wear grippy socks. We didn't come prepared, but they had them available for just $1.99. I did notice a few kids without them, so it doesn't seem heavily enforced. Also, parents will need to remove their shoes. One of the best parts was that there's no time limit on play, and they allow in-and-out access, which makes it really easy if you're juggling errands or a toddler's schedule. Overall, such a great find and definitely a spot we'll be coming back to.

This review is for the experience of the playroom (I don't have a good gauge of the food from the…read morecafe). I brought my daughter here to attend a birthday party and she had a blast! The play area was clean and bright, and I had never really been inside an establishment that was quite like this. It's an excellent idea (and business model, I'm sure). I feel like Playroom Cafe fills a gap of having an indoor place where your kid(s) can socialize with others, but for the parents/adults, you have a comfortable place to sit, relax, socialize with others parents, or catch up on work emails or whatever things you'd like to do (they have wifi) and a cafe that serves drinks and sandwiches. And of course, it's a great place to throw an amazing birthday party all year long. Since we came as guests for a birthday party, we didn't pay admission but I looked at the rates and it was $17 for a kid (adult admission free with a kid). The check-in process was smooth (cubbies for shoes at the entrance, socks required) and an attendant greets you with an iPad to e-sign a few waivers. Easy peasy. There was a ball pit, and kid-sized kitchen area with pantry items, slides, things to ride like little trucks and trikes, a jumping contraption (like a mini trampoline but replace the trampoline with a giant inner tube that kids stand on, and kids can hold on to bars while they jump. Probably much safer than an actual trampoline, and my toddler LOVED this thing. There was also a play section for kids under 2 which was perfect for us. We ended up hanging out in this area (extra padded play area, extra padded slide and steps) for maybe 15 minutes, before my kid wanted to explore something else. All to say, this place was great as a birthday party guest, and I can see myself throwing a party here for my kiddo one day. There was a private and semi-private party room, and the play areas are open to paying customers, whether you're there for a party or not. I love that this is in Naperville, another really great kid-friendly spot for the family.

Attended a 4 year olds birthday party here and had the BEST time. I'm still thinking about it a day…read morelater because it was such a blast. Bumper cars, jungle gym for small kids, lots of cars to ride on, bounce houses. Perfect spot to host a birthday party or any party with young kids. Both my 16 month old and 3.5 yo loved it. Great party room for the food part of the party and also had a private bathroom. Highly recommend for an event, especially ages 1 to 5, and possibly older, as the adults and older kids loved the bumper cars.

This place is fun if your child is 2-4 years old for a couple hours. It's mostly on large room with…read more5 themed rooms (princess, trains, ride-on vehicles(2) and kitchen. Everything seems clean and safe there just wouldn't be a lot to do if your kid is five or above (no bouncy castles, climb walls, etc). Overall a good experience.

Hands done the BEST customer service. The guys at set up and take done were so friendly. They…read moreexplained how to ensure a fun and safe experience for everyone. Cannot wait to utilize their services again.

I paid for a weekend rental of an inflatable water slide in July of 2022. Due to inclement weather…read morewe had to cancel and while they didnt offer a refund, they emailed me a raincheck credit good for one year. First week of April 2023, I forward them the raincheck email to try and redeem and they did not honor it. They took my money and I got literally nothing in return. I just filed a complaint with the BBB.

Fun spot to burn off some energy…read more Randomly have stopped by a few times midweek...when it is far less crowded and grabbed a Groupon to make it more affordable and for that price it's not bad at all. Sure certain areas are closed at certain times but while we are usually there they eventually open them up. Not had any issues. A lot of the equipment you can tell has been used pretty good, but just like with anything still should watch your littles at all times. I would try to avoid weekends if possible. Lots of parking. They have dot ice cream that isn't dippin but still good...so bonus!

This place is awesome, but it's fallen into disrepair. My kids had a great time and we spent close…read moreto 4 hours here, but I have some real issues. The good: - Once your kids get the hang of the self-latch system, they'll be able to climb safely without close supervision. - There are lots and lots of climbing walls and some have unique features. It's very entertaining for climbers over 48". - They have a drinking fountain. - They have hand sanitizer dispensers. The bad: - Many areas were shut down. We couldn't do the ninja course because "something is leaking from the ceiling" in one of the areas. Some features on the climbing walls (like the wheel you turn to bring a trapeze thing closer to a ledge) are broken. - They are severely understaffed. When we visited on Monday, Aug. 11, the ropes course was only open for a few minutes, as was the wall-hang slide. Because those areas require employees and there weren't enough people to work them, they were closed off for the bulk of our visit. - It's a bit expensive. I feel like I'd pay the $30 per kid if they had access to everything, but between the broken attraction and the areas shut down because of staffing issues, the price felt steep. - There's not a lot of seating available if you're a parent who just wants to watch. There are a few benches, but you can't see large sections of Funtopia when you're sitting there. I was hoping to do some work on my laptop, but there were no tables near the benches. - If you leave, you cannot re-enter once you leave the building, so hunger may become an issue as outside food is not allowed. I'd love to come back here with my kids, but I hope they have enough staff to keep all the attractions running and I hope they fix the "something leaking" on the ninja course. I got the sense that this was a place run by teenagers and the owners may be absent or uninvolved.

This place is awesome!!! They have excellent customer service and they worked with me and my group…read moreto make sure we had a great experience! Bob was our game manager and he was so accommodating and fun! They usually run multiple deals throughout the month, so keep an eye out for those!

This review is very late but this night was unforgettable. Myself, My boyfriend and a couple of his…read morefriends all went last month and had a very fun night! The robot build was super cool too :)

I am extremely satisfied with the service for our rental. I rented a combo inflatable for our son's…read more3rd birthday & hubs birthday party. I also rented tables and chairs for the party. We received a confirmation call the day before telling us what time delivery would be - sometime around 7am. They weren't kidding! Hubs woke up at 6:45am and they were already in our driveway waiting. Delivery was smooth, setup of the inflatable went well. We had to set up our own tables and chairs - not a big deal. They showed up promptly at 8pm to pick everything up (boooo hooooo). Can't wait for our party next year!

Okay - I'm not sure what happened to this place. I used them the past two summers to rent chairs…read morefor graduation parties, and they were great. Reasonably priced, very responsive. I picked up the chairs and the warehouse guys helped load them into my car, unload, etc. But then recently, I inquired about renting tables, chairs and linens for a bridal shower. First, their contact us form on their website wasn't working - some issue with the captcha. So I tried emailing with my request and questions about table options. I waited for days, and then I got an anonymous text with a couple of questions in return. So I'd respond, and then days would go by where I wouldn't hear anything again. I called several times and left messages, then I got another text a couple of days later. Finally, I got a text with just a price tag - no itemized breakdown of costs, no responses to my questions about table sizes, nothing. I left another message, asking for an itemized quote and haven't heard back. Its so surprising, considering how responsive and professional they were the past two summers when I rented from them. Itemized contracts, detailed terms. everything you would expect. This time there was none of that. Did they lose their sales staff? Are they going out of business?

I booked a field for bubble ball soccer (for adults) here 2 months in advance. They do require a…read moredeposit to hold the spot. The only time available was 8:30pm which was surprising how fast the slots booked up. I got a call about a week before the reservation from Maxine explaining to me that the youth soccer league schedule came out and they would have the field from 8:30pm til 9:30 pm at the latest. She apologized profusely and gave me some options. She asked if I wanted to start at 9:30pm, or come in at 8:30 and play dodgeball/kick ball/field hockey until the other field opened, or reschedule. We opted on coming in at 8:30 and playing dodgeball until our field opened up. To make up for the last minute change, Maxine said she'd buy us a round of drinks. On the day of, we had Christian as our host. Maxine had informed him of everything we discussed so there were no problems. We ended up getting beer for everyone in our party as an apology which was awesome. We even got a party room to put all our stuff down in since I booked this for my birthday. There were plates, cups and napkins set out for us. Bubble soccer was so much fun! It's super exhausting and hot inside the bubbles. Christian was there to be our referee but we told him we weren't really playing that seriously. Everything went so smoothly and was handled very professionally! I would recommend booking a birthday party or any other event here!

Cool joint. My kiddo was invited to a birthday party here for which they got to play three…read moredifferent sports: dodgeball, kickball and flag football. Secretly I was fuming that I didn't get to play too. Anyways, each sport goes for about a half hour and the kids, they all have a flippin blast. Especially dodgeball. I wanted to inquire about an adult session. The last half hour of their day was in a private room eating cake and pizza. By the time your kid is done they're sweaty, tired and jacked up on sugar. Cheers.

Andrew held the group of 3-6 year olds in the palm of his hand from the moment he arrived. He got…read morethem laughing and then got the adults laughing. He had complete control of the room - not an easy task with so many little humans! A week later, my son is still talking about the trick Andrew helped him perform. And the parents of other kids have reached out to know who this "amazing magical man" was. If you're thinking about booking Andrew, do it!

From the owner: Children's entertainment for all occasions... Magic Shows…read moreBalloon Twisting Face Painting Kidz Games Party Games Fire Eating Santa Claus Easter Bunny Halloween Shows and Parties

If you're looking for an amazingly talented, creative, kind decorator and party planner, look no…read morefurther than Kio Kreations! We recently hired Kristen to plan and decorate two events (one in Feb. 2024 and the other in April 2024) and she blew our minds with what she came up with. Our guests also loved every little detail that she came up with. All we had to do was give her a theme we wanted, a ballpark budget, and she ran with it to make it as amazing as possible! She is punctual, communicative, professional, and very hard-working. We will absolutely continue to hire her for future birthdays and events!

I am speechless - Kristen hit it out of the park again! I am a former Bride of hers and reached out…read moreto see if she could help us with a Winnie-The-Pooh themed baby shower. Her ideas and execution are beyond what I had even imagined. From the floral table settings, balloon installations and signage everything was beautiful. Her attention to detail is out of this world. I will forever recommend Kristen to all our friends and family but will also go to her for any future planning needs. I consider myself lucky to have had her through all of our important life chapters with more to come!

I've been to many events and a wedding planned by Heirloom Event Company and Haylie. The events…read morewere perfectly curated, thoughtful, and always a great time! If you are looking for a wedding or party planner, look no further! Haylie will go the extra mile for every event- making it perfect for every photo moment, but more importantly, always fun to attend. I had the pleasure of attending a Bachelorette planned by Haylie, and each day had it's own theme. She went above and beyond and we really felt special. Highly recommend Haylie and Heirloom Events for all of your party/wedding needs!

Heirloom is the best! As a florist, working with a planning company can make or break an entire…read moreevent. We worked with Hayley Scherr, who is dedicated to making the day perfect for her couples. She was organized from beginning to end. Making sure we, as a vendor, had every bit of information to create a detailed and accurate floral proposal. We were aware of all details prior to the event day, which ran smoothly. Haylie treated us like partners. She's warm and confident. Which makes a huge impact on the overall tone of the day. I cannot wait to work with Heirloom again!