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    Faithful Movers Company

    4.3 (4 reviews)

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    Safe & Sound Moving

    Safe & Sound Moving

    4.7
    (130 reviews)

    Removed, so I'm putting my review back…read more Travis, Quan and Bruce The guys arrived 15 mins early and helped me pack 3 floors of "living" into a 26 foot truck. They also stopped on the way at a furniture store and picked up additional furniture. Drove to my new location and unloaded everything in less than 2 hours. Travis is an absolute professional and strategic in placing items in the truck to maximize usage. Bruce is a joy and charming as charming can be. Quan is an absolute gentleman and wrapped everything meticulously. These guys are awesome. I could not have made this move without them.

    My wife and I chose Safe & Sound Moving Company for our move from Chapel Hill, North Carolina to…read moreAtlanta, Georgia. We chose Safe & Sound because of the company's stellar Yelp reviews and its average Yelp rating when compared to other moving companies in the Triangle. Safe & Sound seemed like a safe bet and I'm happy to report that it was. We moved from a two-bedroom apartment to a two-bedroom condo. We added on: (1) a stop to drop off furniture at my parents' house in High Point, North Carolina and (2) haul-away of some items in Atlanta. The total cost for everything was $4,075, broken down as follows: * 2 movers + equipment, loading in Chapel Hill (1 hour, minimum) - $155 * 2 movers + equipment, loading in Chapel Hill (0.5 hour, additional time required) - $77.50 * 2 movers + equipment, unloading in High Point (1 hour, minimum) - $155 * 2 movers + equipment, unloading in Atlanta (1 hour, minimum) - $155 * Deposit for travel and truck - $50 * Haul-away (junk removal) of double mattress, double box spring, bed frame, one standard dining room chair, and torchiere floor lamp - $125 * Remainder of balance for travel - $2,875 * Additional cost/payment - $182.50 * Tip for mover 1 - $150 * Tip for mover 2 - $150 A $485 total deposit was due upfront to secure the reservation. We asked for the movers to show up at a specific date and time. We paid the $485 total deposit 26 days in advance with a credit card. The rest ($3,590) was paid via multiple Zelle transactions after we arrived in Atlanta. In hindsight, I think I may have overpaid $50 because the $50 deposit for the travel and truck was included in our $485 total deposit. I believe that same $50 was included in the remainder of the balance for travel. In other words, I think the $2,875 above should have been $2,825, but I could be wrong. Also, in my stress and exhaustion from the move, I forgot what the additional cost/payment of $182.50 was for. It made sense at the time, when I signed the form ("Uniform Household Goods Bill of Lading - 35 Miles or Less") after the move was complete. I was just happy it was over and that my wife, the movers, and I all made it safely to Atlanta in three separate vehicles on moving day. I do think all of the costs could have been communicated more clearly in writing for our understanding. Money aside, as for the move itself, it generally went well. We scheduled a 9:00-10:00am arrival window for the movers. This was on a Wednesday. We were packed and ready to go at 9am. Unfortunately, the movers were delayed and showed up around 10:45am. They arrived in a 26-foot white Penske truck. It's my understanding they rented it that morning. While it was overkill for the amount of stuff we had, I believe it was the best available truck at the time. It looked new. The movers were Hamza (lead) and Sula. They were great. Very kind and polite. These were young guys in their early 20s. They both wore Safe & Sound T-shirts. They worked hard, quickly and carefully wrapping and protecting our queen mattress and furniture with stretch wrap and blankets, and moving all sorts of heavy boxes and miscellaneous items (e.g., my awkward and heavy standing desk system, computer monitor, office chair mat, torchiere floor lamp, vacuum cleaner) from our third-floor apartment with no elevator on a hot summer day. At the loading site, we treated them to cold Gatorades. It took them about 1.5 hours to do the load in Chapel Hill. We left Chapel Hill around roughly 12:30pm. Hamza ran the show. We made it clear which items were to be dropped off first in High Point and which items were going all the way to Atlanta. No issues there. My parents were very happy with Hamza and Sula's work at the unload in High Point. The two made it to Atlanta around 10:00pm and the unload in Atlanta took less than an hour. Long day. My wife and I made it to Atlanta earlier - around 7:30pm. Unlike Hamza and Sula, we did not stop in High Point. We wanted to get to Atlanta before them so we could get the condo ready for the unload. It worked out. Hamza told me they were going to try and drive back to Raleigh/Cary that night! Only one of our items, a shoe rack, was damaged. All things considered, not a big deal so I didn't bring it up. I can remember three other moves I did with three other moving companies and one item was damaged in each move. It happens. For the haul-away, I only mentioned the mattress and box spring. I added on the other items when I saw them in Atlanta. They didn't charge me extra for that, which I appreciate and must mention here. I sent the tips directly and individually to Hamza and Sula for a job well done. As for scheduling and payment, my wife and I communicated with Jaber (a.k.a. Omar), the owner of Safe & Sound Moving Company. Jaber was on top of everything and quick to respond via Yelp messaging, text messaging, and phone calls. Thank you, Jaber, Hamza, and Sula!

    New Era Relocation

    New Era Relocation

    1.0
    (12 reviews)

    NEVER WORK WITH NEW ERA RELOCATION OR GOLD STANDARD RELOCATION!!!!…read more Please save yourself the HUGE mistake and don't work with this company. My brother, Adam, recently moved from MN TO FL. This company quoted him $2,583 to move his apartment to Florida. He had his wife stay at the apartment during the pick-up and the bill quickly almost tripled! They told his wife that it would be an additional $4,400 for the move. They didn't provide them with a bill- the only reason they knew of the bill breakdown is because she took a picture of the bill. Completely unprofessional. They only left them with a chicken-scratch household inventory list that was completely inaccurate. They added boxes and items, and took items that weren't on that list. They didn't walk through the extra prices with my brother or his wife AT ALL. The didn't provide an invoice. Nothing. They left and then told them that they would be unable to deliver their things unless they paid the remaining amount in full. In the breakdown they charged my brother 2,000 for packing & labor- for packing a glass top table up. Just that table. Two thousand! Then they charged them for a long-carry to the apartment building. That was because they chose to park further away from the building and never asked or talked about this "long-carry" and just added it to the tab. This supposedly starts at $150- and they were charged $675. They then added so much cubic feet charges- that specific charge was over double the estimated cubic ft charge. I understand little of additional charge- but they claimed that we had "way more stuff than the initially claimed". That's not true. They just didn't ask for any dimensions or specifics- so the quote was COMPLETELY off. I tried to work with the broker company that set them up with this particular moving company and they barely did anything. The broker's customer service manager "worked" with New Era and got some of the charges down by $1,200. We were still not happy with this pricing as it was still over double the amount of the quote. We told the broker this, and he offered us a whopping $100 refund. Gee, thanks. Then we quickly realized it was hush money and basically a non-disclosure agreement to not defame the company on the Internet or in reviews. Wow. The story only gets worse. After we talked with the broker's the moving company quickly jumped on getting the possessions to Florida, even though they knew my brother couldn't afford the price. They said that they could either get the payment in full in order to have his things delivered, or put the things in storage at my brother's cost. So essentially they are screwed either way. My brother got help from family to pay this extra $3,250. The broker manager told us we should not have any other up-charges and if we did, we should call the customer service emergency number. The night before they were supposed to move the things in, they called my brother at 9pm, saying that they couldn't fit the semi-truck next to their apartment building, so they would need to pay an additional $1,200 to get a shuttle truck to their building. You can imagine how furious we were. It went back to the original cost. They knew we couldn't pay that. They knew. We called the customer service line- and they said they couldn't help us. They said they would look into fixing the situation, but never called us back. We called them. The next morning my brother got a rental moving truck, and the moving company quickly scurried. They told my brother that they could probably fit the semi in. Then they changed their mind and said they would still need the shuttle. My brother told them he got a truck and that they could transfer their things into the truck. Much to their surprise, they actually agreed to that, but they had only ONE MOVER help with this process. One person. Clearly, they were never intending to move my brother's belongings into their apartment. What a joke. Furniture items were also damaged past repair. NEVER WORK WITH NEW ERA RELOCATION OR GOLD STANDARD RELOCATION! Save yourself the nightmare.

    This company is awful. They quoted me a price for our move and checked in with us a couple days…read morebefore the move. Nothing changed between that checkin and our pickup, but somehow we were suddenly $1000 over their initial estimate. Either they lowball the estimates to up-charge customers later, or the database they use to estimate moving costs is way off. They also add on extra fees. The movers were late on both pickup and drop off. The company told me it usually takes 1-10 days to receive a delivery, but it actually took 21 BUSINESS DAYS. We were without furniture for nearly a month. If they don't have another scheduled dropoff/pickup in your area they'll hold onto your things until the very last minute so that they don't have to send the truck back empty. It's all a money grab. Oh, and the communication is terrible. No one answers the phone and they'll never give you updates on your drop off unless you pester them constantly. We didn't find out when our stuff would arrive until 4 hours before it got here. And many of our boxes turned up crushed. Truly terrible in every way. DO NOT USE THEM.

    Romero Movers

    Romero Movers

    4.3
    (7 reviews)

    Romero Movers are the type of movers we were looking for because they were honest with their prices…read moreand did a great job. They wrapped our furniture up with blankets and handle boxes with care. If you are looking for a cost effective move, they are legit and arrived on time! They will send you an email to confirm and call you that day when they are going to be there. I did call him a couple days before to confirm, since I wasn't sure if he needed a deposit. He said we were all set! *Spanish is the companies first language and they understand English very well!

    We requested a bid from Romero Movers via Yelp to unload a POD onto their truck and transport the…read moreitems across town and unload it to a 3-bedroom apartment. They offered us a competitive price for labor and truck without any additional fees or service charges. They seem to be a small, family-owned operation. Mr. Romero kept in touch via text (preferable over phone calls), and was flexible enough to accommodate us when there was a last- minute change in the pick-up address. The written quote I requested was sent via text, and I didn't sign a contract until they arrived at the pick-up location. They brought sufficient workers to load and unload our belongings efficiently and with no damage. Not all our boxes were labeled, so they made sure to check with me as to where they should go. The total process took 4 hours (unloading, loading, moving, unloading). When it is time for us to move again, we will seek out Romero Movers.

    Raleigh Moving Company

    Raleigh Moving Company

    4.8
    (46 reviews)

    My daughter moved from Charlotte back to the Triangle and as of this past week, every option of…read morehelp we had had fallen through. I searched and found Raleigh Moving Company and they had some really good reviews. I called and was very pleased to find that they had availability this weekend. Johnny and his team, Travis and James, showed up on time and were both personable and very efficient with their work. They were careful with all the pieces (there were some older pieces of furniture that needed to be handled with care). In one case a bolt & washer unscrewed from the stand they had been on, but they found them on the truck for us. They were also very fast with both the loading and unloading of the truck which was great since we all had to drive back to the Triangle from Charlotte. Overall it was a pleasure working with Johnny, Travis & James. I would highly recommend them if anyone is looking for a moving company in the Triangle.

    They forgot to load a lot of boxes. We had to make two stops on the way across the country to…read moreunload a few items that were clearly marked so they would be on the outside, but instead they buried them inside the truck - so WE HAD TO RELOAD THE TRUCK! They just threw the last loads in without any care or organization! I called Raleigh Moving Company and they couldn't send help until 2 days later - after the truck was scheduled to leave. THEN... they offered to send one person early in the evening but we would have to pay! THEY MADE SEVERAL MISTAKES AND WOULD NOT HELP US. I am 65 and my husband is 70, and we had to unload and reload a truck in the heat! They do not care about their customers, only about getting the money!

    Capital Moving & Storage

    Capital Moving & Storage

    4.2
    (5 reviews)

    0 stars -- would give zero if the platform allowed…read more On April 16, 2026, Capital Movers and Storage moved us to Wake Forest, NC. During the move, multiple crew members disappeared for periods exceeding one hour without explanation. One mover took particular notice of my wife's jewelry, watching closely as she handled it that morning. Her jewelry -- including pieces of deep family significance passed down through generations -- was secured in our locked vehicle with no signs of forced entry and driven directly to our new home. At the destination, the same mover who had observed the jewelry that morning offered multiple times to carry the specific bag containing it into the house. My wife placed the bag in our bedroom closet. At some point during the remainder of the move, we were outside the home. The following morning the jewelry was gone. When we reported this to CEO William Saunders, he stated -- verbatim -- "we have never had anything like this happen and this could ruin us." He requested we not contact police for 24 hours, stating he wanted to speak with his crew first, and indicated he had a good idea who may have been responsible based on issues that person had "when he was young." We honored his request. The items were not returned. My wife spoke with Mr. Saunders separately and independently, and his statements to her were consistent with what he told me. Mr. Saunders later disputed making those earlier statements. A police report has been filed. The investigation is active.

    I would give 10 stars if I could. John, David and Tino were excellent. Friendly, professional,…read moreclean and efficient. They took great care of all our treasures. I highly recommend them for you next move.

    Faithful Movers Company - movers - Updated August 2026

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