We recently purchased a Mazda Cx5 from this location and it a super smooth experience, took about…read more2ish hours from start to finish. We initially saw one of their posts online and came to check out a car. While inspecting the car Derek had introduced him and answered all of our questions. We never felt pressured during the whole experience. We ended up with a newer model of the car we were originally interested in and couldn't be more happy with our purchase. We were able to test drive the vehicle and Derek made us aware of some solid safety features we weren't aware of. We were also able to trade in our previous car for value towards our new purchase. Abram in the financial department made it a straight forward experience and we were to go over all our financial options and make adjustments as needed. I do recommend them for the experience provided. The cars are sold as and are competitively priced to move.

I had a good experience, up front with cost and fees; however, they absolutely try to sell you…read moreadditional insurance, maintenance, and warranties. When they say return the car, no problem; it's true. I would just take your car to a mechanic immediately. I bought a beautiful car, a great deal, but my mechanic found the undercarriage was completely rusted out. Not surface rust but deep rust, making the car's safety questionable. I would look at their cars; just have it looked at. Don't go by what they tell you.

I'm going to make this short for now and may amend it later. I don't recall the salesman's name but…read morehe was very polite very professional and very cordial. Dexter one of the managers was also very helpful very polite very professional. The other manager, whose name I also can't all at the moment was also very polite and professional. Their business is very detailed, very well thought out and has everything that they need for an individual with troubled credit. They offer in-house insurance and in-house lending. They did accommodate my disability, and did modify their return policy to accommodate my disability. For this, I'm thankful appreciative, and they did the right thing in accordance with the ADA. The downside is that their pricing is a bit high because of who their clientele is. They also have mandatory warranty coverage. This is both good and bad. It protects their investment and your product but there's no way to opt out that's driving the cost of ownership higher. The other con is that they have a mandatory GPS tracking device that invade your privacy that you cannot opt out of. This is not only violate several privacy laws. It also violates the ADA. They violated the ADA, because I requested an accommodation for them to modify the warranty coverage to a shorter period to accommodate my disability related needs, and they failed and refused to respond as the ADA requires, in writing, demonstrating how they requested accommodation fundamentally alter the nature of their service product or activity. That is what is required, and they failed, and refused to do so. Overall, I do recommend them if you were in a situation that needs this type of service and is OK with the cons.

Credit Cars is outstanding. They warranty the car for 2 years. Yes, it is included in the price,…read morebut they sell used vehicles so it is awesome they provide you with the warranty. At the end of the day, used cars break and when yours breaks, they are there for you to get the vehicle fixed.

Purchased a 2023 Tesla S with minor issues but the car was u see warranty and due to their honesty…read moreand purposeful behavior by getting in the phone with Tesla in front of me allowed me to review all the possible concerns I had which were reviewed by Tesla. One thing however, was the owners helping me put new tires on the rear, but just recently I have the car in for the issues that were covered under watranty, and Tesla indicated that the new tires in the back and front were supersized for a Tesla S with a G package. Mine is not that so having 305 in the back and 295 in the front were the wrong tires allegedly. This is why I am getting rubbing on my front tires. Tesla quoted me 1800 to change the tires but I decided to wait as I am pretty sure having a tire that fits in the rear speciically does not hurt the car by being a little wider.

Although I purchased a vehicle almost 5 months ago, I want to take a moment to express my gratitude…read morefor the incredible help we received during our car buying experience. From the very beginning, Nick and his brother went above and beyond to guide my family through every step of the process, from financing to registration. He was transparent about pricing and car condition before we got there.

I recommend Horacio Garcia in sales at MBO Maitland. Horacio listened, offered suggestions, showed…read moreme several cars, and walked the lots with me Until I was satisfied. He was respectful and acted with integrity. If you need a new car or certified pre-owned call him 407-571-3072.

This situation has completely put a bad taste in my mouth for Mercedes-Benz; I dropped my car off…read moreJuly 30 to get my car this was on a Thursday. I was told by the advisor that my car would be fixed no later than that same Friday and he'll give me an update. Friday comes I get nothing, I call the advisor and he tells me that they ordered the key late on Friday and it should be done by Tuesday. Tuesday comes no update, then Friday comes no update again, so I call to finally get an answer that they still don't have my key prepared. 3 days later I get a update that my key is on a back order, and they don't know exactly when my key comes, it will just be sometime in September. At this point I have no vehicle and I needed transportation to get to Miami where I was working at the time. For 2-3 months I had to go from Miami to Orlando with NO VEHICLE, when I asked about a loaner they told me I qualify for a loaner because of a policy they have, but they want me to pay $1,230 for a key???? Horrible service and made this situation a huge inconvenience.

Awesome service from these guys! Charlie Wilson in the service Department always makes sure I'm…read morewell taken care of whether I show up for an unexpected issue or scheduled oil change. On occasion when you have to leave your car, there's a shuttle to take you where you want to go within a certain radius. For longer services, there's a car rental there that always has my make and model which is always a plus. Easy set up to pick up my rental.

TL:DR. Customer Service not well. I was just a transaction…read more Interested in an M5 this dealership had. It was decently priced and searching around Fl, Only two I was interested. I called in a few days before to express interest. Referred to Manny, who the finance person said he'll take care of me. I plan on coming in to look at Sat, and to show my seriousness. Says he only has a 1pm appointment. I drove first thing in the morning, for 3 hours, to look and possibly negotiate the car. I test drive, didn't notice anything too much mechanically. There was a sensor that was popped off and some dings on the carbon fiber. After the test drove, I never gave a number/offer, they had the car listed around $83,700. I expressed willing to put a security deposit, but we need to come down on the price. He made it seem like he can make it happen. He talks to the sale manager at the time, and come back. However, states something around the lines of "after discussing with my manager, we cannot come down in price. We have 3 more viewings after you, and don't want to depreciate the value and would rather see if one of the 3 would be willing to pay our asking price." He also states that his manager said "if I'd be willing to finance through the dealership, they'd give me $500 credit." In shock I expressed and asked, that "the car has been sitting for months, and I'm showing interest, and you turn me down in hopes that someone else would buy it?" And now, a car that's been sitting there for months, and Manny said has 1 showing, now all of a sudden has three? I leave. I tell Manny call me after the weekend if he wants to discuss a sale. He agrees. The weekend goes by and midway into the week. The car is still listed on their site. Did Manny call? Of course not. Being in management myself I decided to call the dealership and ask to talk to manager to express my experience from that previous weekend. I get transferred to another sales manager, Matt. At first, he seemed sincere, he said he'd look into the situation, talk to Manny about it, and get back with me and see if he can do anything to help. Thinking back about the entire process. I felt he was just telling me what I want to hear to get me back in the shop. I'll explain. I mentioned the car was listed at $83.7k. Manny said they can't go down anymore. Matt replies and says he can do $82.7k. At the time I was dealing with South Orlando Jaguar. Mind you, the same physical dealership is the same as South Orlando Range Rover. I showed him, that the other half of his dealership has the car listed at $82.2. He then decides to offer me at $81.5. I agreed. He gets me with finance to discuss financing and any add on. In the midst of all that my wife convinces me to trade in my car. It's an older Lexus, but to me a rare one, and and maintained one. I was transparent about the car. Regularly maintained and serviced. However it's a 2008. And my recent dealership visit, it was advised to start planning or doing reseals and gaskets. And I told that to Matt. I gave him the vin. He comes back at me saying "at the mileage I have, I have to highest Lexus ISF in the nation". Which later come to find out, is not correct. He said at that high of a mileage, he doesn't know if anyone would pay for it, and it will likely go to auction. But he said for the sake of the sale, I'll offer $7500 in credit." He also OFFERED/stated, "that's my rock bottom weather the condition is better or worse. Let's get it on the lift, if it looks better, I'll give you more, if it's worse, I'll still stick to my 7500." Little did he know I went to my local Auto Nation and Carmax. They offered me 9500. I told that to Matt and he said he'll match it and again, lets put it on the lift and we'll see if I can get you more. In short he never gave me any additional credit even though he said he'd likely would. They never honored the 500. And later found they listed my car to sale at $15k. And they just "low balled" me at 7500 with the intent not to give me more, if it weren't for CarMax. First and last transaction at this dealership.

I regularly drive 17/92 past the street where this small dealer has been located since 2007, and…read morereally haven't paid much attention even though I could read the "goodcars4goodpeople" sign from my car. Little did I know that I would be referred recently to this small retail dealer when my son's SUV was totaled in a multiple car crash (my son was shaken but okay). When my son identified one of the cars offered online on his list of possible makes and models, we checked the hours of the dealer and realized we needed to wait until morning to check it out in person. Of course, the wait allowed us time to look in depth at the Carfax History that is provided FREE OF CHARGE!! I found that many dealers require you to purchase it. My son, brother-in-law, and I arrived right around opening time and talked with Pete, one of the managers. Pete worked quickly with the necessary paperwork and releases so we could take the desired car for a test drive. My son confirmed with my brother-in-law and me that he did want to purchase the car, and after some negotiation and arrangements, he purchased the car. In our county's current car shortage situation, a decision needed to be made sooner than later. Pete was great to work with - he knows the vehicles and history - and explained the whole purchase process and what each disclosure, agreement, and acknowledgement meant. No worries here about the "old-time" car salesman routine! I whole-heartedly recommend the dealer because of Pete and Mike, the owner, and the quality of cars. Although the inventory is smaller than a regular dealer, checking it out is worth your time.

Picked up the car we not only needed but one I love. My husband just happened to catch it out of…read morethe corner of his eye. We are so lucky and happy to have found not only this car but the wonderful dealership that helped us through the process so we could drive off the lot with our wonderful Mini Cooper country man. So glad we had great people to deal with. Very very happy with the car and the dealership https://www.andersonmotorsorlando.com/

The whole team is attentive and helpful. We had been looking at cars for the entire day and…read moreeverything was junk (looking at large dealerships...trying not to get hustled). Stopped in right at closing and Skip was welcoming and answered all of our questions. I came back the next day to purchase. Mary made the whole process incredibly smooth and pain-free. They have great prices and take pride in helping people find a reliable vehicle. My friend and Mom are now keeping an eye out on their inventory and are excited to work with them. I never thought I would say I am the proud owner of a BMW, but they helped make this happen :)

Tried to sell me a lemon. I took the truck to Goodyear. Needed 3400.00 in repairs. Edwin is a lier…read more Buyer beware! He's was my friend for 2 years. If he does this to me imagine what they will do to you. Buyer beware!