4/16/26- After…read moregetting a very reasonable pair of glasses in Japan.. and within an hour... I knew I had to try Eyemart.. Had our exams next door- Dr.Long- very nice and professional- Loved the free extra pair of glasses! Went with my go to Ray Ban sunglasses (for fishing).. and all around outside .. Staff was very helpful and customer focused.. Prices are a lot less than going with a regular optometrist..

I stopped by to find a few pairs of inexpensive sunglass frames to go with my expensive progressive…read morelenses prescription. The place was buzzing with customers but they were short staffed. My wait to be seen was maybe 20 minutes, but that gave me time to browse. I was treated professionally by the staff member and she was thorough as well. I was sent a text about 2 weeks later that my glasses were ready. This time the store was fully staffed. My glasses were adjusted a bit and I was on my way.

Wanted to give a shout out to the Costco Optical Dept in Reno. My husband and I had gone thru…read morecheckout during executive hour last Friday. We were passing the optical dept and I mentioned to him I someday will check out the Optometry office for an eye check and he said just go and talk to them and make an appt. I walked in and they said how about right now? WTH? So I did. A little paper work and like 2 min and I was in Dr Winkelmans chair. He is an independent practice housed in this Costco. I see a retina specialist for a condition I have so my exam with him was not super comprehensive as I had just seen my retina doctor. I just needed a new prescription just for reading. The downside is he does not accept medicare or prominence..the pro side is the exam was only $119, and took right around 30 minute to complete. Today I was back in Costco to fill the prescription for glasses. There was no one else there, so I got helped right away by Jesse. He helped me with frames that looked good on me. I am a picky gal that likes designer stuff and I immediately gravitated to Cartier. Yep..they were $399! But..I had a rewards certificate from my costco card that covered almost all the cost. I purchased a couple more frames at less$$ and each one after the first got $ 50 off. Plus, prominence paid $200 towards the whole purchase! I am so happy with this dept!!! Customer service is beyond spectacular(thank you Jesse) and the prices are fantastic. Let me talk just a little more about the spendy Cartier frames. I went online OMG..the model # of the ones I purchased is CT03730 burgundy. In looking online..the same frames elsewhere are $895, $704,$981 etc..Damn I have some expensive taste! Not sure how costco can buy and resell these frames for half or more then online companies! I highly recommend this whole optical dept. You do not need a Costco membership to see the doctor but do to purchase frames and glasses. The savings just paid for the cost of membership plus!!! 1

genuinely the worst customer service. never in my life have i been so angry that i felt the need to…read morewrite a review that i know won't even affect the company but these people never answer the phone & it's extremely frustrating. it doesn't matter how many times you call, what hours you call at, what days you call on, they never pick up the phone. i work in customer service myself so i understand it gets busy but never that busy to where you can't take a second outta your day to pick up the phone.

I've been to this office several times and my recent visit will be my last…read more NOTE: the Retina Scan is zero benefit to patients, as the doctor doesn't even look at it and they will not even share the information with patients unless you pay an extra $30 (per the intake staff) So what's the point, other than to obtain a scan of your retina? The 'map' of your eye is the same as a fingerprint, which is already being used as a form of identification for security. They usher every patient into the retinal scanner like it's part of the exam/appointment. It felt super shady and an invasion of privacy without proper disclosure, that the doctor doesn't even look at them for your appointment, nor do you have the right to look at them without paying them directly (not covered by insurance). I mentioned the reason for my visit was discomfort in my left eye, but he said probably just allergies and that everything was fine!!! The doctor never said a word about the results and gave me a piece of paper saying it was my "prescription" to update my glasses. I didn't look at it until today, but it states that I have a chronic gland dysfunction in both eyes that needs constant care and treatment!! Pretty important information for a patient to know :( Avoid the privacy intrusion, wasting time and money, only to have to get a second opinion at your own expense.

Great friendly service. Efficient and timely appointments…read more Very professional and thorough. Highly recommended.

The owners of nice guy except all he is in for the show he's got tons of glasses that you're not…read moregonna buy I went in there, he says well there's nothing wrong with your eyes is better than last time but there's a little pigment I want did he write it down on paper now so I don't know what was wrong with my eye goodbye

What a great office and staff. This makes getting an eye exam all the easier. Dr. Travis and his…read morestaff are genuinely positive and kind. On top of that, you get a quailty exam. It is always clean and sparkling as you walk in. They have a great selection of glasses from the high-end names to the reasonable. Job well done!

I had an expensive pair of sunglasses with a broken frame that caused a lens to fall out…read more I thought I'd have to throw them out, but recalled years ago that Michael at EYEGLASS REPAIR at 141 Vassar St in Reno,NV rehabilitated prescription eye glasses, so I took my broken dark glasses to EYEGLASS REPAIR and was gratified Michael was able to promptly make an affordable repair saving my glasses!

The guy took 3 weeks after stating it would be one week. He only takes cash. He doesn't return…read morecalls much. Finally, at time of pick up, he demanded more cash than originally stated, and became defensive & angry when I stated I was told $50.

Finding new healthcare providers usually isn't easy, but in this case, it actually was. Mayberry…read moreVision is close to home, takes our insurance, and has very high ratings. After visiting, I can clearly see (ha ha) why! The location is beautiful inside (so uplifting and spacious) and out (next to Betsy Caughlin Donnelly Park). The staff is friendly and highly professional. And Grace and Dr. Belaustegui did an amazing job with my screenings and exam. Everything was thorough and informative, from discussing my eye drops and ongoing eye care (wear your sunglasses and take long blinks!), to a whole eye scan that showed exactly what was going on in my eyes without needing a tedious and inconvenient eye dilation. Although I only needed a slight adjustment to my prescription, my new glasses are perfectly configured for computer use, which has already resulted in noticeably less eye strain! Meagan was also very helpful (and patient) with finding the new frames and walking through costs. Highly recommend! TIP: Plenty of onsite parking; take a little extra time and walk through the park while you're there.

Fantastic eye care center end to end -- from the warm reception (with quality donuts and coffee!!)…read moreto the friendly and knowledgeable staff and well-designed interior, to the cutting-edge exam equipment, this is an A+ business all around. I did my vision check with Grace followed by an in-depth analysis and discussion with Dr. Belaustegui, and I really appreciated the thoroughness of the whole process. In addition to the exam, they got into the science of eye care and provided detailed information about my particular needs. Afterward, Meagan was very patient and friendly in helping me find just the right set of frames (of the 300 or so options they seem to have--all really nice and hard to choose from). We had a really great experience at our previous eye doctor in CA and were worried about finding a comparable place here in Reno, but Mayberry Vision allayed those worries and has proved to be a top-notch option.

I have been going to Reno Family Eyecare for many years. Dr. Mariah Smith is my Eye Doctor. Thank…read moreyou to all of the girls at the counter that helped me with all of my questions, for my upcoming yearly glasses appointment. A big thank you to Sarah R for helping me shop for my new, very cool, Artsy everyday glasses with progressive lenses & dark transition in the sun. Also, I love m new Sunglasses/Safety glasses. They get will have transition and polarization to protect my eyes from the sun...as well as, real official stamped safety glasses. My appointment is next week. I came in early to choose my new glasses for my upcoming years exam & glasses prescription. Everyone should come in early to shop for their new glasses. It makes you feel so confident because you know you chose special glasses you will love & be proud of, for the next year, or more, of your life. Choosing glasses is a personal shopping experience and I loved my experience today with Sarah. Thanks again Reno Family Eyecare, see you next week. A very proud Eyecare & glasses customer. Julie A

The first time I came here, I was surprised by the thoroughness of the exam. When I spoke to the…read moredoctor she said she's heard this comment before and that it scares her. They explain everything and are super patient with your questions. The staff is super kind and I love that they do a breakdown of exactly what your insurance covers and what everything will cost WITHOUT pressure to buy. It took a week for my glasses to be completed. I was in and out to pick them up within ten minutes. They got me right in and adjusted the frames and I was on my way! I'll continue to go here, even though they are located on a completely different side of town.

Price, quality, professional, and quick. A week later I…read moreneeded a repair, instantly handled 100%!

What can I say, it's Costco! We were helped very quickly,…read moreand guided through the entire process. We got 2 pairs of glasses for far less than from an optical store that specializes in optical. Both pairs were done in a week. VERY HAPPY. The frames were 1/4 of the cost from others, and the "Perks" since it's Costco, are awesome.

I had such a wonderful experience at this optometrist clinic and truly can't say enough good things…read moreabout the staff. From start to finish, the process was smooth, easy, and stress-free. Debbie and Britt were absolutely amazing and so helpful when it came to purchasing glasses. They accepted our VSP insurance and explained everything clearly, which made the whole process simple and reassuring. They were incredibly patient and accommodating--my husband was in a wheelchair, and I had my toddler with me, and we never once felt rushed or uncomfortable. The service was kind, professional, and very understanding of our situation. We were able to get the appointment, prescription information, and have our glasses shipped to us even though we're coming from a small town. On top of that, my husband was able to walk out the same day with the contacts he needed, which was a huge help. Another big plus was the location inside the mall, which made it very convenient and accessible, especially with a stroller and wheelchair. Overall, the service was wonderful, the staff was caring and efficient, and the entire experience exceeded our expectations. Highly recommend this clinic to anyone looking for great care and outstanding customer service!

The ladies were so friendly and welcoming. They made sure all of our questions and concerns were…read moreanswered. The store was clean and very easy to look around. Very relaxing environment honestly. We definitely have made this our glasses go to place. Highly recommend!

Love Lenscrafters. Have been going here for years. After visiting the optometrist, we went to pick…read moreout glasses for my husband. There were a variety of styles in our price range and I love the effort they put in to fitting your glasses to your face!

Erica, the manager is fantastic to work with. Very experienced and great advice…read more Came in to buy a set of prescription sunglasses. Great job fitting the right ones and a great price!