Good quality, great service. Job was completed ahead of the timeframe quoted and I was very…read moresatisfied with the work.

**** PLEASE READ BEFORE DOING BUSINESS **** My wife and I…read morepurchased a frame from this store in late April of this year (2022). The frame turned out beautiful and was exactly what we were hoping for. Unfortunately, the frame fell off the wall after hanging for approximately 3 months. This happened while my wife and I were out of town. The people that were watching our home for us every two weeks walked in and found the glass shattered on the floor. It didn't take long to see the cause -- one of the screws that hold the metal wire to the frame had pulled out of the frame. My wife called and left a voicemail on 9/21; that call was not returned. We called again today (9/23) and after explaining what had happened, we were told we should speak with the manager. The person who took the phone stated they were the owner. My wife kindly (it truly was very kind -- we were not upset -- we were just hopeful to get the frame replaced, which felt appropriate given the circumstances) explained what happened and the response was very cold. During this call, we were told that they would not do anything to replace the frame. We were further told that it must have been our fault because there is no way the screw would come out without any external force. The owner told us that maybe the frame was hung on an angle. They then stated that maybe it was an earthquake because they happen all the time here. I asked why every other frame in my house is still on the wall? If all the other frames (some larger, some smaller) are still holding, why didn't their frame, unless there was something wrong with the workmanship? We offered to send the photos (attached to this review) so that they could evaluate and determine if they agreed that it seemed something was amiss with the frame or if it was potentially defective in some way. We were told that a picture could not tell them that and not to bother sharing photos. The owner asked me, "So what should I do? Every time someone calls and says the frame fell off the wall, I should just replace it?" I said, "That depends on whether or not the cause is a defective frame." Later in the conversation, the owner stated that they have never had a complaint about any of their frames, in seven years. This really makes me wonder; if you have never had anyone complain about your product breaking, then why are you concerned about having to replace a frame every time this happens? Multiple contradictions, very rude behavior, and an owner that doesn't stand behind their product. Three very good reasons not to do business here. The other reviews that discuss the rude store staff are also accurate. We encountered that when we purchased, but since it's a boutique-type store, we wrote it off as just an employee having a bad day (twice). As an aside, when we first found out what happened, we thought it might be one of our custom frames from Michaels (purchased only a few days from the one we got from here). We called Michaels to see what we should do, and the first question we were asked was, "Is the picture ok?" They were concerned about the artwork first and the frame second. At no time during the phone call with Super Frame were we asked if our artwork was ok. So very disappointing. If this is your industry, you should care about the artwork you're framing. Michaels also stated that their guarantee would cover remaking the frame at no cost and they were so sorry we had to deal with this. Now we wish we'd purchased this frame from Michaels as well. We thought we'd purchase a more "high end" frame from a local custom framing store instead because it was for our wedding painting, which was the most important to us. Big, costly mistake. PS: I state "the owner" because I believe they gave me a false name (Sean Choi). The name under which the business is registered (Kim Gil) is different from that which was provided on the phone. Maybe I should have asked before they knew why we were calling.

Helen and her team - take a piece of art through their creative process and make it stunning. Frame…read moreworks is done to precision which creates high quality piece to display.

Helen and Terry are true professionals. We needed our painting remounted on stronger back board. We…read morealso needed matting. The team at Frame of Art is wonderful to work with! They did a beautiful job!

A group of artists formed Fallbrook Art Association in the early 1960s and recently opened The…read moreGallery at 127 N. Main Ave. As you enter The Gallery you are greeted by a showing artist and can view artwork by various local artists with new art added monthly in the beautiful 1,200-square-foot space. Art classes, monthly shows, and receptions make this a great part of Main Street.

From the owner: A Gallery for local artists.read more

Best Framing and selection of Designs ever. Give your Art a quality frame, engraved plaque, etc…read more Jeanine (Owner) is hands on personally involved in every step of the process. Why give your business to big store assembly when you can support small business hands on perfection.

I have done all my framing with Frame Design for 22 years. Jeanine is so helpful, creative and…read moretalented. Every item she has done for me is exceptional. If you want quality work, I recommend Frame Design. Also, she does engraving and the most beautiful memory boxes!!!

Chris did a great job on a shadow box to commemorate my dad's pilot career. We were only a week and…read morea half before Christmas and they said they would get it done for us and they delivered. The shadow box completely exceeded our expectations. Jackie has such a great eye for design and helped us pick out the materials & lay out the shadow box to be balanced and look professional. It came out perfect! My dad absolutely loved his Christmas present and it's now hanging above his fireplace so he can enjoy it every day.

Chris helped me frame my very large print I bought and the customer service was beyond top notch…read more He listened to my needs and offered the perfect solution in my price range. He even helped me drive it to a friend's car for me to transport it! It was a very easy and pleasant experience to work with Chris and it turned out beautifully!

I really love this place bc its the last of whatever is left of a true arts and crafts store. BTW…read morei hate those TikTok videos of girls telling their bfs that theyre going to Michaels and the boyfriends get jealous. That's so scripted and you're telling me you haven't heard of Michaels? So outrageous! Anyways, I love this Michaels bc they have great deals on candles and their online ordering and pick up is so easy. Your order is in a cubby separated by name in alphabetical order. Michaels can sometimes have really good deals and when my children were young I can always depend on them for having whatever I need for their projects. This Michaels is fairly organized and clean. The workers are nice and helpful. Again, Michaels has a some awesome deals on candles!

I love coming here to walk around and be inspired. I think it's a well designed floor and I love…read moregoing through their seasonal clearance items. They still have Christmas stuff for 70% off and I saw Valentine's Day stuff for 60% off. It's usually a wide variety when I check for vinyl crafting and also baking stuff. They're starting to expand on their shirt colors and brand shirts available as well. Checkout is usually quick unless it's holiday time then expect lines to wrap into the aisles

Mr. Mendoza did a great job installing my front door. He was excellent at communicating and…read morelistened to my needs while providing suggestions on how the door would look best. He left everything clean and ready for my stucco guy to come in and do the patching. He did a clean job, was always on time, very professional and easy to work with. I'm very happy with his work.

I want to thank Victor for taking on my project and seeing it through from start to finish. He took…read morethe time to explain the entire process of the construction. I had a vision of how I wanted my addition to look and his insight made it look amazing. I am super happy how it came out. Victor Mendoza is the guy you want to do business with. If he doesn't know the answer he is honest about it and doesn't BS his way around it.

Irma is so great to work with. They do an amazing job framing and have great customer service!read more

I just had a very fragile pastel portrait framed by Irma at Wilson's Frame Up in Riverside. She…read morewas very helpful at showing us different selections for frames and mats. She knew that pastels can flake color off if bumped or touched. I was very concerned about this but she did the job purrectly. (no spelling error here - it was a portrait of our beloved cat). I highly recommend this company for all your framing needs. I was given a two week date for completion and it was finished within 9 business days. I was very pleased.