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2 months ago

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Lee's Trees & Landscaping Nursery

Lee's Trees & Landscaping Nursery

4.2
(21 reviews)
7.2 mi
•$$

Completely disgusted with my experience with Lee's Tree…read more We went there to purchase two Foxtail Palm trees and agreed to pay nearly $900 for delivery and installation through the owner, Brent, who was very pleasant during the sales process. While ordering, we specifically explained that we were replacing two dead palm trees that had died during the freeze. At no point were we told there would be additional tree removal fees. It's not even listed on the order statement. The day of delivery and installation, we were suddenly informed about these extra charges. When I questioned it, I was met by a very condescending employee, which completely changed the experience. Because of the unprofessional way the situation was handled, they ended up losing a nearly $900 sale over what could have easily been communicated upfront. What makes this even more frustrating is that we originally purchased the same palm trees from them years ago. At that time, they delivered, installed, and even removed two oak trees without charging any separate "tree removal fee." Good customer service starts with transparency and professionalism, and unfortunately this experience had neither. Amazing way to lose a $900 sale over a petty, undisclosed tree removal fee.

One person was kind enough to help. I believe he was probably around 16. Curly hair. Very nice. He…read moredirected us to someone, but he barely spoke English and was too good to actually help. He pointed. Beyond that, no help. Couldn't even leave his golf cart to help. He lost the company $. We just left. I didn't see orange trees. He couldn't have been THAT busy.

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Lee's Trees & Landscaping Nursery
Lee's Trees & Landscaping Nursery
Lee's Trees & Landscaping Nursery

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Fam Plants - gardening - Updated June 2026

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