I'm very sad to be leaving such a bad review but twice now I've had issues getting a hold of…read moresomeone and to clarify my medical benefits. Front desk- rude AF! Today I was told that they are busy and to leave a voicemail next time. I left a voicemail last week before closing about my aligners. ONE WEEK could shift my teeth in the wrong direction & if they are too busy to call back - why don't they find a more effective way to take care of their #1- oh yeah, the customers. Another time, I switched insurance and my insurance covered two cleanings per year. My gosh the amount of times I called the dentist and my insurance back and forth for a cleaning.... I just saw other Yelp reviews today, but have been coming for cleanings past year or more. I do like Dr Alex Portnoy (sp?) and most of the dental staff. Dr Alex takes the time to explain everything in detail and I enjoy the conversations between the staff during cleanings. It's the worst when i can feel tension between coworkers. Dr Robert (Bob) the orthodontist- also nice, however I got aligners and the past 5 weeks have been a hell of a struggle for a new patient. I have been on Google searching for answers, tips for newbies and ways to help get through the pain. I had zero idea what to expect...no one at the office answered the phone & I felt stranded with $7k bill and no help.

Highly recommended. The quality of service is exceptional. My teeth required a lot of work:…read moremultiple extractions, numerous fillings, and a bone graft. Two of the extracted teeth were badly inflamed (cysts). Dr. Beyer did superb work.

Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

Dr. Lucas and his team members, especially Allie, are fantastic!…read more I was there getting a permanent retainer for my lower teeth and I could not be happier with the results. Everyone is very professional and has a positive attitude showing that they care for the patients. I would totally recommend this practice.

Dr lucas and his staff are amazing. This is my third teen having braces with Dr Lucas ' s team. …read more They are always curteous fun kind and considerate. They are always timely and know exactly what to say to teens. The environment is clean and professional. There social media is engaging. DR. LUCAS always gives back to the community and is involved in school and community events. Lastly , bring donuts and baked goods the staff loves this!!! BRUSH YOUR TEETH AND WEAR YOUR RUBBERBANDS.

I came here to get a retainer made. I had braces years ago (from a different orthodontist back…read morehome) and wanted to make sure my teeth didn't drift as I age. Dr. Kaplin and his staff were all so nice, helpful, and professional. I got my retainer and have been very happy with it.

Today, Dr. kaplin was rude and snappy to us during our visit…read more He was pleasant at our first consultation visit. He explained thoroughly our options and what we could do for my daughter's braces. He did scans and we decided to wait for the 2 upper teeth to fall out. But now Dr. Kaplin is saying we need to extract all 4 bottom baby teeth, 2 upper baby teeth and 2 upper adult teeth all at once! Then he can start the braces for my daughter. When we mentioned that that was not what we discussed previously, his tone changed and started becoming rude and snappy and seemed annoyed by us. "I don't think we are on the same page here. I'm hearing a lot about baby teeth but I'm not concerned about that"

Amazing professionals work here. Dr Warshawsky is the best. He thinks outside of the box and was…read morethe ONLY doctor who offered me an appropriate solution. Instead of 4 yrs that most orthodontists told me to fix my teeth, he did it in 1! Love all staff and all other factors at this center.

As an adult working with the public on a daily basis, I did not want to have a metal mouth. I did…read moresome online research , as I knew I needed braces, but wanted to see if there were other options out there and came across lingual braces ( behind your teeth - incognito). Dr. Neil was the only ortho in my local area that performs this treatment from what I could find online. I went in for a free consultation in January and was impressed on how the treatment was explained to me. I was getting married at the end of the year and wanted to correct my mouth ASAP! I had a severe cross bite and over jet alignment. My braces took about a month to come in ( custom made overseas) and my application process was as smooth as can be. Dr. Neil's support staff at the Lincolnshire location is superb. All are so helpful and the front desk support goes above and beyond and make you really feel comfortable . I still am going through treatment but had my wedding in September and my mouth has transformed tremendously. I get so many compliments and people usually don't even know I have braces on until I tell them and they are fascinated. Unlike other reviews, I have never had to wait long to be seen for my appointments and I go in every 3-4 weeks for almost a year now. My mouth should be fully corrected soon which is record time. I was told by another ortho a few years ago when I was weighing out my options , that I would have braces on for 3-4years! ( one of the reasons I did not pursue at the time). Dr. Neil tells you how it is and if you follow his instructions, you will get the results discussed from the beginning. I am very happy thus far and know it will continue to the end. It also turns out that several of my friends have gone to Dr. Neil at some point in their lives to have ortho work done and all are happy! Thank you for fixing an insecurity I have had for a long time. I will be forever grateful! I can't wait for the finished product!

Rosen orthodontics is where I have my orhtodontal appointments. I definetelly eould recomend them…read more Dr.Rosen is a very good orthodontist. He doeswnt hurt you when he is checking your teeth. I have one word of advice:Do not eat gum!!!!

They have an assembly-line operation where one orthodontist doesn't know what the other one did or…read moresaid. They distract with you with a bunch of jargon so you can't follow what's being said. On my way during a snow storm I called to say that I would be a few minutes late because traffic was drastically slowed down due to the snow and I was told that if I arrived late there would be a fee. They watch and wait for conditions to worsen and then zing you with a major procedure or obligation. My child had been going here for years and his teeth look like garbage. Thanks goodness my other children go to a different orthodontist which helped me see the shortcomings of this one.

Office staff and doctors are the best in the business…read more If you have an issue and you want it fixed the right way you must go here. There isn't anyone better ! Thanks to You all !

Dr DeGroot and staff were wonderful throughout the implant process. I was not super excited to…read morehave to go to an oral surgeon for the first time, but the team definitely made the experience much less stressful and scary. Each step was explained thoroughly, with plenty of time for questions. Dr DeGroot followed up with me after each procedure, and made sure I was healing with no complications. The process is long, and I couldn't wait for it to be over, but I was very happy with how I was treated and how everything turned out in the end. I also appreciated Dr DeGroot's fun personality, it helps when you are in a not so fun situation. Thanks for the care and the laughs!

I came out of state and forgot to bring some rubber bands with me. I called in asking to see if…read morethey could help me out and they did! The people working here were so kind and if you're in the area. I would recommend this place to anyone based on their level of care with clients!

I came to Graber and Gyllenhaal to continue my Invisalign treatment following a negative experience…read moreat a previous provider. While I have had mostly positive experiences with the doctors at this practice, I cannot say the same for the office staff. Their staff told me they would file a claim with my insurance company on my behalf. Several months into treatment, I still had heard no update as to whether the claim had been approved or not, so I called my insurance company to find out, and they told me the claim had been denied because G&G failed to indicate that this was a continuation of treatment, and not a new Invisalign treatment. When I reached out to G&G for an explanation, and to find out what my options are, they started pointing fingers at the insurance company and my previous dental provider. I have been emailing with them for months now to try and get this issue resolved, and have gotten nowhere. Most recently, I asked them to send me a copy of the claim form they submitted so I can figure out where they made a mistake, correct it, and resubmit it, but they have yet to respond, and I'm not holding my breath for a positive outcome. This is unfortunate because the doctors here genuinely seem to care about their patients, and know what they're doing, but their quality of care is undermined by their administrative team's brazen inefficiency and incompetence. Overall, I would not recommend this practice to anyone.

I saw Dmitri Sokol for a consultation. During that visit, he took photographs with his camera and…read moreshowed me images he claimed were of my teeth. The images showed black lines on top of the teeth, a food pocket along the gumline, and a leaking silver filling on one tooth. I was immediately alarmed because I spend a significant amount of time and energy on my dental hygiene. These images did not match what I expected to see given how carefully I care for my teeth. Based on these images, he told me that the leaking silver filling indicated a cavity underneath and that I could lose my tooth if I did not have it replaced. I agreed to have the silver filling on my tooth replaced. Even though he had an x-ray, once he began drilling, he told me he had discovered a "crack" in the tooth. He then proceeded to perform a partial crown (onlay) instead of replacing the filling--which is what I agreed to. I walked in expecting a simple filling replacement. I walked out with a $2,138 partial crown that I never consented to. The black lines and food pocket he had shown me during the first visit were never mentioned again. Instead, he recommended that I get two crowns on two other teeth. I requested copies of the specific images he showed me during that first visit--the leaking silver filling, the black lines on top of the teeth, and the food pocket along the gumline. His office sent me other photos, but not those. When I asked again, they stopped responding. Given that they refused to provide these images, I have no way of knowing if the silver filling was actually leaking. I believe it was not. If it had been, they would have sent me the picture. I then saw another dentist for a second opinion. That dentist confirmed there are no black lines on my teeth. There is no food pocket. Based on the x-ray, there was no evidence indicating that the silver filling had leaked. Regarding the alleged crack discovered during drilling, the second dentist told me this was highly unlikely given that Dmitri Sokol had an x-ray of the tooth before starting the procedure. A crack large enough to require changing the procedure from a simple filling replacement to a partial crown should have been detectable with proper diagnostic tools. The two crowns he recommended were also not needed. The images Dmitri Sokol showed me were not of my teeth. They were used to create fear and urgency to justify work that was not needed. I am sharing this to warn others: get a second opinion before agreeing to any procedure recommended by this office.

The hygienist did an excellent cleaning. However it was very expensive even without the two add ons…read morethat were suggested.

Dr. Eisen was so patient with my daughter with special needs that I knew he would be right for my…read moreson. He does great work! All of the staff is kind and courteous and was a pleasure to work with. I highly recommend Dr. Eisen.

From the owner: we specialize in braces for adultls and children.read more