Rosen orthodontics is where I have my orhtodontal appointments. I definetelly eould recomend them. Dr.Rosen is a very good orthodontist. He doeswnt hurt you when he is checking your teeth. I have one word of advice:Do not eat gum!!!! read more

They have an assembly-line operation where one orthodontist doesn't know what the other one did or said. They distract with you with a bunch of jargon so you can't follow what's being said. On my way during a snow storm I called to say that I would be a few minutes late because traffic was drastically slowed down due to the snow and I was told that if I arrived late there would be a fee. They watch and wait for conditions to worsen and then zing you with a major procedure or obligation. My child had been going here for years and his teeth look like garbage. Thanks goodness my other children go to a different orthodontist which helped me see the shortcomings of this one. read more

Dr. Ben is who my three kids usually see. He is cherry and empathetic. He listens and uses humor to connect with the kids. He's not afraid to let the kids know when they are not taking care of their appliances enough or when they're eating food they shouldn't be eating. He reminds them why is important to follow the guidelines so they can get their braces off as soon as possible with healthy straight teeth. I am writing this review today because my middle child's hardware came off one side of the top of her mouth while she was eating today. I called in to see what I should do and if I could come I still today. The front desk thought they could fit me in on Monday and after talking to Dr. Ben, they instead suggested I come in right away to be sure my daughter wasn't in discomfort for two more days. Dr. Ben looked at it, explained to my daughter what was wrong, and took her step-by-step through the tools he was going to use to remove it. (She was a month away from her planned appointment to take it out anyway) You can tell that he was thinking about what she might be feeling and was explaining each step of the way. As I sat in the waiting room, I thought about establishments that I've been to that always seem to be nice to the parent, but not respectful to the kid. Just wanted to give a shout out to Dr. Ben for being knowledgeable, kind, and focused and healthy teeth. read more

UPDATE: Dr Rosen asked us to take down this posting and offered to honor the original price that she quoted us. We refused. We went to our dentist to verify that the service she recommended was necessary and he indicated it was not but suggested we go to another orthodontist for a second opinion. The second orthodontist said there was no reason at all to do this and that it would not be a good use of our money. He doesn't understand what Dr Rosen would have seen to suggest this. Out of curiosity, without quoting the price from Dr Rosen, we asked what the same service would cost if it were necessary and he gave a price around $200 less as a ballpark. Consulting with two other experts confirms some of the concerns below. I would recommend you look for another orthodontist if you are considering Dr Rosen. Original post below ------------------- Very dissatisfied. Very transactional relationship, not focused on patient care or helping you find solutions other than that which involves expensive add on fees. 1. After speaking to another orthodontist about a specific situation where Dr. Rosen had an $800 solution to offer, there were numerous other options which where far more cost effective. 2. We were quoted ($ provided in writing) for a specific service which was processed through our insurance and wasn't covered. We decided to go forward with the service and pay out of pocket. When we got to the office and upon completion of the appointment, they charged us $300 more than the quote (which we showed them). She said it must have been a mistake and refused to honor the quote she gave us. The service provided was identical to what was quoted, if there was an error, I would have expected her to make good on her commitment. No apology offered, no accountability taken for her actions, total indifference to how it made us feel, very uncaring. These are a couple examples but there are more. Bottom line - As I talk to other people who have children with braces, it's clear to me that there are options that I will be much more satisfied with. I will be switching to another orthodontist for my other children. I'd encourage you to talk to other parents and look around before committing, you can do better for your children than Dr Rosen. read more

I have been Dr. Rosen's patient for several years now, and I am very happy with the quality of her work and of the entire office staff. Dr. Rosen has been always very friendly, kind and smiling. She has always responded with great care to my needs, and she has always explained every part of procedure in a detailed, professional but easy to understand way. She simply has made me feel comfortable and welcomed. The entire staff is super friendly and kind. The big smiles, loud hellos, and meaningful conversations are present every time I come to the office. They all are willing to help you to understand the procedure as well as to do their best to try to accommodate to the personal needs and expectations of every patient. After so many years with them, I have never experienced anything negative and/or inappropriate. Making appointments and/or rescheduling them always has been done in an easy and timely manner. Overall it is always a great pleasure to come to the Dr. Rosen's office. The quality of service is very high, friendliness of the staff working there is extraordinary, and the greatest of all, namely the satisfaction from having a beautiful smile that is being constantly complimented by my friends and coworkers speaks for itself! Thank you Dr. Rosen and the entire staff for a big, beautiful smile :) read more

I took my son to see Dr. Rosen yesterday for his 6 month check up. She told me that she suggested on our last visit that my son needed a retainer. I told her she did not mention it and she began to argue with me. She then ask my son, in front of me if he remembered telling him and he did not remember. She said it was in "her notes" I asked her to show me where i declined that procedure . She said they don't do that... First off regardless who is right or wrong, you do not asked child to prove his parent is wrong. This is not way I am writing this negative review. I found her next actions to be abhorrent and disturbing. In the hall way of her office she spoke with a parent about her special needs child and the accommodations that the child may need. She then went on and asked if the child was high functioning, mind you this was in the office for everyone to hear. She then came up to the receptionist and told her about the special needs child and the accommodations she needed on the next appointment. Again this was in the lobby where everyone could hear. She then went to speak with a lady in the lobby and asked how was her battle with breast cancer was going. I could not believe what I was hearing. Needless to say she is no longer our orthodontist. I asked my doctor if any of the conversations violated HIPPA laws and she said absolutely. I wish that had a button to give her 0 stars, because that is what she deserves. read more

if you like an assembly line atmosphere with an over-crowded waiting room and a less than friendly front desk, than Dr. Rosen's practice is for you. Bythe time the long-awaited day came to have my daughter's braces removed and see her smiling face, all we saw were lines where the braces had previously been. Our next stop was to have her teeth resurfaced by another dentist to the tune of $1200. The whole time my two kids were patients I talked directly to Dr. Rosen a total of 10 minutes! By the time my third child needed braces I got smart and selected another orthodontist. I regret ever stepping foot into this practice. read more

Dr. Rosen and her talented team are truly the most accommodating, patient, welcoming, caring group of providers I've ever worked with. Being an adult ortho patient isn't easy... not for me or for them, lol. I'm not afraid to ask questions. Not afraid to say what I feel or think (perhaps in contrast to younger patients). As a professional whose role centers around presenting to C-level customers, entertaining and communicating as effectively as possible, I knew early on that my treatment plan needed to change course. Besides... I'm older- more set in my ways and with established comfort levels. These kids are tougher than me, lol. Dr. Rosen and her team were quick to listen to my concerns and bent over backward to make sure I was comfortable and happy. I've been with them since January, and already this review is long overdue. Highly recommend this group. read more

My daughter just completed braces and we were very pleased with her treatment from the thorough consultation to the adjustments and now the post care. I love that the office has Saturday appointments during the school year. Dr. Rosen's office is a very busy office and her staff is terrific. read more

Jacqueline G Rosen, DDS, MS - Orthodontists Near Me - Buffalo Grove, Illinois

If you're looking for an orthodontist, look further. If you're already a patient here, look further too. You deserve better treatment and better quality care. Admittedly, I did no research before choosing treatment with Jacqueline Rosen. I sure wish I had. There were things all along, during my daughter's three year course of treatment, that made me cynical about Dr Rosen's methods -- like the sardine can waiting rooms filled with overbooked patients and their parents scrambling for chairs and eventually spilling out into the hall for fresh air; like the assembly line of treatment chairs with inconsistently qualified technicians bending over them waiting for Dr Rosen to check on their work for a few seconds at the end; like how asking for a quick consult with Dr Rosen always seemed unwelcome and how any question to her about treatment was answered defensively or as if I had been told the answer a hundred times. I had braces as a teenager and remember very little about my parents and the Dr even talking. So I came to believe that this was just what had become of the modern day Ortho office. I didn't realize just how bad the care is here until now, two years later, when my 17-year-old daughter needs another round of orthodontia. I first consulted with Dr Rosen about the current problem my daughter is experiencing. As usual she barely took time to talk with my wife and me, and had nothing conclusive to say. When we asked questions she answered obliquely and defensively. I hadn't suspected negligence on her part, but her defensiveness definitely has put that in question for me. She even implied that it was somehow my daughter's fault that this had occurred and perhaps further treatment would be unsuccessful no matter what. I'm relieved to report that I followed my gut this time and looked further. It is unclear whether the current problem could have been prevented by better original treatment, but what is clear is that my current Orthodontist, Dr Joseph Hicken, is far superior in both care and communication. I know exactly what to expect from his treatment plan for my daughter -- something I never was able to nail down, despite repeated attempts, with Dr Rosen. I can't recommend strongly enough that you do your research before entering into a treatment plan with Jacqueline Rosen. This is not the place to fork over your $1500 lifetime orthodontic insurance allowance. There are many other Orthos to choose. You should not settle for the type of treatment the Rosen machine churns out. read more

Dr. Rosen and team have been working on perfecting my smile for the last few months. I'm now in the final stretch of my Invisalign and the smile is coming out great! Although I'm one of the older clients at 35, I've seen a number of adults receiving treatment here. The office is very comfortable after their recent remodel. Dr. Rosen uses modern equipment that I appreciate. My favorite part is that each station has a computer screen where they show you the 3D image of your Invisalign! Giving that the process takes months complete, it's nice to see what to expect. The team there is also just wonderful to work with. I find they all take a personal interest in each of their patients. I've worked with Dr. Ben who is terrific as well. I feel like the office is family and would recommend to everyone to visit Dr. Rosen! read more

Dr. Rosen and associates have been my orthodontists for 3 years now and have been very kind and knowledgeable about the field. They were very attentive to any issue and were quick to fix them. No complaints here. read more

My oldest just completed treatment. My youngest will be getting her braces on Friday. The results were perfect. If I had a business I would hire the office manager. She is courteous and efficient. The Buffalo Grove & Highland Park waiting rooms have been renovated so there is plenty of waiting room. There are snacks as well. They actually took my insurance & gave me the insurance discounted rate as well as my insurance lifetime orthodontic benefit. I addressed some of the issues written in Yelp. Every patient does see the doctor on each visit. The staff seems highly trained to handle situations that arise. read more

My son, Andrew just finished his last retainer check and we couldn't be happier with the results! Dr. Rosen's office staff is friendly and knowledgeable. Dr. Rowena office is busy and bustling but always well organized and comfortable. She is always available to address any issue and concerns. My youngest will need braces soon and we will definitely be visiting Dr. Rosen's office again!,, thanks for everything. read more

Dr. Rosen and her staff should run the White House!!! They are THE BEST OF THE BEST! Their attention to detail is extraordinary. It is obvious that Dr. Rosen is extremely passionate about what she does. Her office is meticulous, her staff is friendly and efficient. Each person on her staff is on the ball and goes completely above and beyond to give great service and accommodate my family. Dr. Rosen takes young, extremely motivated people and trains them to be as professional as she is as her staff members. Her office is always full and I have never seen her rush once. I feel nervous for her! The atmosphere is upbeat and fun. Dr. Rosen must treat her staff very well because many of them have been there for years. We have been seeing Dr. Rosen for more than 12 years with several children and each and everyone of our kids thinks she's like a superhero! She is extremely patient, kind, and treats all kids with respect and expects them to take getting their braces seriously. The environment at Dr. Rosen's is like a loving family. The chairs are always filled at Dr. Rosen's office, as it should be, when you are the best orthodontist in Chicago!!!! read more

Terrible experience. Totally agree with other reviews about assembly line atmosphere. My son has been a patient for over 4 years. We were told at the very beginning it would be two years tops - but here we are. Total bill has been paid, I can only attribute our situation to gross incompetence as to why my son is still stuck in braces. Every visit we are told a new excuse as to why it is taking so long. After complaining again at the last visit I was told if I was unhappy I could sign a form freeing her from responsibility and she would take the braces off right away. After 4 years! This is her best remedy?!? the staff was so quick to offer the form, it was obvious this was an situation that occurred often. I am taking my younger son to a different ortho and am having a much better experience. More updated options and experienced techs. read more

I just finished my Invisalign treatment with Dr. Rosen and her staff. Awesome experience especially for an adult patient. She and her staff are always so informative and attentive to the patients needs. I would definitely recommend her to anyone and everyone! read more

My son saw Dr. Rosen for two years while he wore his braces. We were referred here by our dentist, Dr. Glassman. Dr. Rosen was great. They had great easy after-school appointments. My son finished up in exactly two years. The staff put a lower-bonded retainer on him to keep his bottom teeth from crowding (like mine have over the years). Overall, a great experience. Highly recommended. read more

Unfortunately, I had a terrible experience with DR ROSEN ! ! ! . Everything about my visit today was extremely awkward and painful and embracing !. I came here because I read the high ratings on Yelp and they were within my insurance network. But here is how I was not happy with my appointment today. I told them prior to my visit that I have other appointments since and would like to see what is needed and how much will cost me ?! a specially that prices running from $3900 to $7000 plus . When they finally realized they couldn't sale there services immediately DR Rosen walk out of the room and slam the door with unbelievable attitude . This was relay unreal and embracing experience very awkward and it was the moment that I WAS READY TO WALK OUT OF THE OFFICE BUT Rosen assisted was EXTREMELY nice and professional . Rosen did not apologize. Needless to say, I am not coming back here. I hope this review helps future patients to try other options better options and STOP being insult by Dr Rosen behavior ! I regret ever stepping foot into this practice.Dr Rosen need to get some classes how to control own behavior , but since she charge almost average $7000 plus it would not be a problem to here someone to control here anger ! Smile is warth all the dollars but spending sow much and being trted like 3rd class customer it is not worth it Rosen please remember that Internet is very powerful and computation is adjusting to today world read more

If I could give zero stars I would. We were treated like nothing but a dollar sign to them. The team was overall pretty nice but Dr.Rosen never had time for any of her patients and rushed everyone out and made it feel like an assembly line. Would never recommend them to anyone. Over priced for such low quality of work!! read more

We shopped around for orthodontic care for our son and found Dr. Rosen's practice complete and knowledgeable. Dr. Rosen and her staff provide excellent care and detail. They are kind and gentle and answer all their patients' questions with respect. read more

I was 22 when I started braces, so I was obviously weary and scared to have braces at that age, but I could not be happier with the results. Dr. Rosen was upfront about the timing and how difficult a case mine was. I was told at the beginning that it would be at a minimum two years and my teeth will probably never be perfect. Well two years later, after wearing my rubber bands religiously, MY TEETH ARE PERFECT! I could not be happier with the way I was treated from the staff. They were all very friendly and fun to be around. I really felt I was important when I was there and they took the time and effort on my teeth. I moved during my treatment and they worked around my schedule without a problem. I couldn't be happier with my decision to go to Dr. Rosen. She gave me a beautiful smile. read more

Unprofessional and rude people in the office. It is family business and there is no patient care with bad skills. Horrible experience there!! Don't waste your money and time! Unprofessional and rude staff at the front desk. I made an appointment two weeks ago for my daughter with Dr. Rosen for new orthodontics. I told them all my insurance info and let them notice me if anything wrong. They never called. So we went there yesterday afternoon. To my surprise, the front desk did not check my insurance before we go. And told me my insurance was cancelled. I have to call my human resource to correct this issue. As our human resource instructed, we cannot proceed without reinstating the policy. Then the front desk lady began to have an attitude and rude. I tried my best to tell her the whole situation calmly and the Dr. agreed we can make a future appointent later once the insurance issue is set down. Today, my insurance was cleared and I called them intermediately. The lady at the front desk still had attitude and rudely told me I need to check my insurance before I go there. They wasted time yesterday. It was not my fault. I told her if this office is not welcome us , we can go else where and cancelled my daughter's appointment. Factually , I never have chance talk to the dr. and have no chance to evaluate the quality. But I do know their front desk is very unprofessional and rude to customer. Please don't trust the good reviews about their service in internet. the Dr. always call patients whoever posted bad review for some deals. She called me too and I refused. Don't go to them only for investing money to their business. Think about your own patient care and quality of the service you expect. read more

Do not ever go to this office... Ever... As per Illinois State Law, I have the choice to cancel treatment within 72 hours which I did. This office charged me not only parts that I will not receive, but treatment that I cancelled. Two months later, they charged me for the deposit. They continue to charge me fees for treatment not even rendered. This is an atrocity. I wish I would have seen this Yelp review first. We also went for a second opinion and that dentist completed a more thorough facial muscular exam. He said my son did not need all of the recommended treatment by Rosen's office. There's more, but that's all for now. I wonder when this mess will end. Please, take this seriously. read more

Dr. Rosen and her staff are excellent. So good to the kids, my son really enjoyed how the were with him. Highly recommend them and good pricing too. read more

Dr. Rosen's staff is very professional and accommodating. Wait times for appointments are minimal. They are very flexible with scheduling. I would highly recommend Dr. Rosen for all orthodontic work. My teeth look great! read more

Please take all the positive reviews with a grain of salt. When you finish your orthodontic treatment with them, they sing for you and basically force you to give them a good review on yelp. Also, please note that if this office cancels an appointment on you, they will charge YOU a $50 cancellation fee. Also, please note that this office does not like to send invoices/bills. If there is any issue with your insurance not paying, they will repeatedly call you demanding money but they won't send you an invoice outlining the charges (even though you repeatedly ask them too). read more

I thought Dr. Rosen was fine when we started, but once the payment were made it seemed as if she didn't care. If something goes wrong, she blames the child. She was quick to suggest expensive treatments, but it was basically to keep the huge factory-type set up in both offices filled. The office staff is difficult to deal with and they are haphazard in completing insurance claims to the point of filing too late to get benefits. Dr. Rosen doesn't care about the patient. She only cares about getting paid. I completely regret having chosen her for my son's care and I wouldn't think of taking my younger daughter to her when she needs braces. I wish I would have read the reviews on this site before - I definitley do not recommend Dr. Rosen and suggest that parents look elsewhere for better care! read more

It was a pleasure getting my orthodontic treatment done at Dr. Rosen's office. From day one, the experience was worth 5 stars. At the new patient appointment, Dr. Rosen and her staff devoted a lot of time to explaining the process and all the treatment options to me and my parents. I really felt as though Dr. Rosen took the time to answer our many questions and we left with a clear understanding of what my treatment would entail. Throughout the year and a half that I was in treatment, each appointment was enjoyable. The staff was always upbeat and friendly, and I loved being in an office that was always booming with patients (some of you reviewers find this to be a negative but I will always pick a busy office over one that isn't). The contests and prizes were always additional perks to being one of Dr. Rosen's patients, but beyond all that I was most pleased with my treatment outcome. I was one of those patients who obsessed over doing everything that the doctor told me to do (eating the proper foods, never breaking brackets and always wearing my rubber bands as instructed) and it turned out that I had my braces off in a shorter time than Dr. Rosen has even initially estimated. I wear my retainer each night and my smile looks just as good today as it looked the day I got my braces off. I just came back from college for a retainer check and stopped in the office to visit with Dr. Rosen and her staff. I was pleased to see that they had made lots of improvements including a much larger reception room with a coffee bar and a kids section. As usual, I was greeted by smiling faces, not only by the staff but the patients as well. It's too bad that people are motivated to write yelp reviews by negative experiences, but I am confident that if every patient had the chance to write a review the negatives would be few and far between. read more

Terrible care. If something goes wrong, it's your child's fault. Overly aggressive in prescribing treatments. A huge factory-type set up in both offices. Office staff are very difficult, unpleasant to deal with. Highly unethical business practices. Lose your job? Lose your dental insurance? Even if your bill is almost completely paid off, Dr. Rosen will assess a penalty payment of hundreds and hundreds of dollars just because you don't have insurance, even after agreeing on a price, which penalty her office will demand to be paid all at once. Try paying it off a little at a time (because you're now without a job)? Too bad! Now your account will be referred to collections. I completely regret having chosen her for 1 child's care, and if I weren't so far down the road with her, I'd find another orthodontist tomorrow. She won't go anywhere near my other children when they're ready for braces. Like the other reviewer said, look elsewhere! read more

All three of my kids have come to Dr. Rosen over the last several years, and one still does. Honestly, Im completely shocked by the negative reviews.Yes ithey are busy, but they are also fast. They just expanded their waiting space to accomodate their cramped situation in the BG office. But being busy means cust are coming to her, not leaving. She is also busy because the office always seems to be open! She has split offices, BG and Highland Park. The techs work their butts off. I never have to keep my kids out of school too long, because they dont close during lunch lke other offices. My kids always come during lunch time. Even when the crew is somewhere else, even when remodeling.-when I needed to come in, a tech was available to fix a an emergency. I have never had an issue with payment. I too lost my job. Dr Rosen always has a payment plan (I consulted with another ortho and the plans were similar) They totally worked with me. And once I forgot my check book for the immediate payment do on a first visit....they said dont worry about it, you will pay us the next visit. I was never given a difficult time with payment arrangements. They were very flexible!She has a point earning program to win prizes for taking care of dental work properly, points on your birthday and for turning in Halloween candy. I have yet to have a rude experience with any of the staff. They are always polite and smiling. They had an icecream social at Oberweis over the summer for customer appreciation with a raffle for cool prize for the kids. Everyone, including adults, were treated to a big icecream cone and the staff interacted with the kids and adults. I think they are super friendly, And give personal attention! My kids love Dr. Rosen and her staff!!! read more

We have had a terrible experience with Dr. Rosen from day one of my daughter's ortho treatment. I only went to her because she was part of my insurance plan PPO (now I understand why) and the past two and a half years have been a nightmare. First they tried to sneak additional charges into my contract, which I noticed and after I contacted my insurance carrier, they removed. They had her wear rubber bands for 18 months! They kept saying "just one more time" and believe me, I made sure she was wearing them 24/7 after the 5th time of waiting hours in that cramped office for her appointments. Then they finally scheduled her to have the braces removed, after "one last check" this week. We went in and were told that they were taking off the braces next Monday, but just so you know, she still has an overbite. When I tried to ask for further explanation, the Dr. just kept using dental lingo and not giving me any answers. When I told her I didn't understand what she was saying, she basically accused my daughter of lying about wearing her rubber bands and told us "if she was my daughter, I wouldn't take the braces off but I am done so I'm taking them off." I am with my daughter all the time that she isn't in school, and I know she was wearing the rubber bands. Regardless, Dr. Rosen was SO unprofessional and rude, which I can take when it's directed at me, but when she accused my daughter of lying and made her cry (she is a very shy and sensitive girl, never gets in trouble, tries to do what she's told)...that was it. I am telling EVERYONE I know NOT to go to Dr. Rosen and I am switching immediately to an orthodontist that knows what they are doing, even though I am going to have to pay for it out of pocket since Dr. Rosen has already been paid--for doing nothing but wasting our time. read more

All she seems to care about is the money. She gets people in an out without any concern about how they feel or if they understand. If i could give zero stars i would. I'm not sure what happened that she was VERY rude to me and my family but all i've gotten from Dr.Rosen and her daughter (not sure what her name is) was total attitude. Her staff and front desk secretaries were unbelievably NICE and amazing. I would never bring my family here or reccomend to anyone. They do not let the parents go back because of "Hipaa Laws" But they are mis-interpreting them. "HIPAA required the Secretary to issue privacy regulations governing individually identifiable health information" Which does not mean the parents can't come back due to Hipaa. it's probably because they're doing things they don't want the adults to see. Dr.Rosen will say she is doing "WHAT IS BEST" but the best option always seems be the most expensive. read more

If you're a fan of waiting hours for a simple appointment, making unnecessary trips when they screw up your teeth or having braces on for way longer than needed: this place is for you. Downright rude staff that will have personal conversations while working on you. They would make mistakes on my teeth (causing gaps, etc.) and multiple times I had to make a trip back the same week just so they could fix something that wouldn't have happened if they spent more than 2 minutes on me. Appointments are impossible to make and when you get there you're in the waiting room for at least 15 minutes, waiting for the doctor to even get to you for another 20. I understand they have a lot of clients and want to squeeze as much money out of this as possible, but their system is awful. I was scheduled to get them off then had a conflict, tried to reschedule and couldn't get in for another month and a half after I was supposed to get them off. In the meantime they made yet another mistake so I had to wait even longer. The end result is fine, but you could find a dozen places more nicer and more efficient than this pathetic excuse for an orthodontist. read more

When I was a patient everything was fine, but then three years after I finished my orthodontia I got a call saying that I never paid my last bill. THREE YEARS LATER. I have never missed a payment there. In fact, I paid my bill before I even finished my orthodontia. I called and tried talking to the billing department, but they were beyond rude about it. I'm sorry, but if you were really trying to collect money, you probably would have looked into it sooner than three years after the treatment. They even had the audacity to threaten my line of credit. They would call once to collect it and when I tried to work it out with them, they wouldn't call back for another six months and then be threatening me again. Beyond unprofessional staff and I would never go back there and I would definitely never recommend it. I had a previous orthodontist who messed up my teeth forcing me to get a second set of braces as an adult (why I went to Dr. Rosen), and I would rather go back to that shotty orthodontist than to someone dishonest like Dr. Rosen and her staff. read more

Some two years ago I started the treatment for my son for over-bite condition at this time we should be at the end of the treatment but instead my son developed exactly opposite condition open-bite. I tried to discussed the issue with the doctor but as the other reviews says the doctor is very defensive blaming my son and me of some kind of conspiracies. Just to be sure I went to two other doctors witch they confirmed that there is no other underlying issues with my son and the new condition Is most likely developed ...?!! I am not directly accusing anybody of any wrong doing however Dr. Rosen wont take anybody's word or opinions it is her way or the highway, she even threatens me of dropping my son as a patient witch would be a great news if not for that I paid her upfront for the entire treatment. If comes to the charges as the other reviews says even if you agree on the price with her there are always an additional payments witch may add up to hundreds. I also had issue with my other son witch she say wont be able to treat unless I pay in full. Do DOCTORS do that? if you have a choice look somewhere else for your kids care this is not a doctors office it is a factory assembly line with a cash register. read more