One of the best auto mechanics around! Brothers, Tim and Jason, know their stuff and are honest…read more Have used them for my vintage VW Beetle and can't say enough good things!

My truck broke down on the highway in Tennessee and I had towed to this wonderful family owned…read moreshop. Tim took care of the problem immediately. They were so friendly and professional. They went above and beyond my expectations. Even took me back to my camp site and picked me up when truck was fixed. Did I mention, they even gave me chocolates to take with me. They do awesome work. Please use this shop if you need repairs on your vehicle. They won't lie to you about the problem like some others would. They've been in business for 35 years.

They always do great work and have very knowledgeable mechanics. If you want a place that will be…read morehonest and straightforward with you and tell it how it is (not what you want to hear), take your car here!!

My sons car had some ELECTRICAL ISSUES with the throttle and was not drivable so we had it towed…read morehere. At no time when we spoke to the owner did he mention any costs to diagnose the vehicle or a charge to have his mechanic look at the vehicle. I noticed that on Google Reviews the owner mentions that the cost to diagnose a vehicle is $79.95. Ok, we would have agreed to that if he told us that. However after two and a half weeks with no work being done (his mechanic had a family emergency) on the vehicle we needed to take it somewhere else to get it fixed as we couldn't wait any longer. However, when we went to get the keys to the vehicle and have it TOWED AGAIN, the owner tells us we owed him $250!!!!! NO WORK WAS DONE ON THE VEHICLE!!! He claims his mechanic spent two hours on the car, but yet the only things listed on the invoice are error codes that you get when you hook the car up to a diagnosis computer. THAT TAKES 2 HOURS???? After arguing with him he went down on the price to $150. AGAIN, NO WORK WAS DONE ON THIS VEHICLE. So how does this owner charge one person $79.95 for a diagnosis and then charge us $150 (originally $250)???? This owner is a scammer. Beware!

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

I brought my car in for an oil change service and the service man was very friendly, listened to a…read morecouple of my custom requests and had no problem performing them in addition to my oil change. They had ample seating which was very comfortable to sit in. They did a great job with my oil change and they will be my regular go to for future service!

Great service I needed air in vehicle on a snowy day and they took care of me . Thumbs upread more

Amazing people, amazing service!! They worked on my car and my Jeep for less than half the price…read morethe dealership quoted me for the work. They were quick to get me an appointment and the work was done in an appropriate amount of time. They took great care of me and will 100% go back for any service!!

wanting to give an absolute biggest thank you to Jermiah for coming out and replacing my psp very…read moresweet respectful and done an amazing job 10/10 definitely recommend!!!! Helped me understand the problem and process of it. would definitely call again with any more car repairs !

I paid $75 for him to tell me I needed a new battery. But never diagnosed what was actually wrong…read morewith my car. I knew the battery was dead. Still at square. Very disappointed. He literally spent 15 mins on the car to tell me what I already knew. Want a refund.

Scott at Mr Transmission today was absolutely fantastic. He was very transparent about everything…read morethat was going on with the vehicle including cost/estimate. Honestly, felt like I was being treated like a family member. I was not spoken down to or spoken to like I was stupid. They did a thorough job helping me figure out my issue with my jeeps transmission and definitely will be coming back

If you know that the best car in the world is the one that is FULLY PAID FOR, come to Mr…read more Transmission on West Market. If you are at the dealership repair department and the guy across the counter says with a straight face, "too bad that's not covered under warranty," come to Mr. Transmission on West Market. My brother-in-law first recommended Mr. Transmission to me and this recommendation sits near the top of a very long list of things for which I thank him. Rick and his team are stand up people who know their stuff. When a friend of mine was quoted what she thought was a high repair price, Mr. Transmission is the first place she called to double check. When it comes to keeping your car running for an honest price, there is no place I would more highly recommend than Mr. Transmission on West Market Street.

I drove in alone from the Virginia coast and kept feeling/hearing something strange whenever I…read morepressed the accelerator. By the time I rolled into Johnson City I knew something was seriously wrong with my Jetta. With only 2 days in town on this Memorial week, I thought my trip to TN was a total bust. I was so relieved when I heard "get here in the next hour and we'll take a look." They not only fixed the cv boots on both sides, they did it quickly (in about 2 hours), and gave me a price I couldn't believe. My trip was salvaged, and I had a smile on my face the rest of the day. Thank you so much for being there and being fair!

Completely unprofessional and irrational. The mechanic I talked to got so offended that I wanted to…read moreuse a part that was 3 times cheaper (same quality just through a different company) than the one he proposed putting on, that he refused to even fix my car. He told me I was accusing him of being a cheat...I even apologized for offending him and explained that I was on a tight budget. Instead of discussing the difference in prices with me he told me he was going to "roll my car out and leave the keys for me to pick it up" and then hung up on me. I'm still astonished by the unprofessionalism. Obviously I would avoid using this business for any service.