Called in, was told to be there at 7:30 the next morning. I arrived in the morning they gave me…read moreoptions, I chose, they quickly installed, I paid and went on with my day. The service was fast, friendly and affordable!!

I got my car towed in and planned to take a Lyft home and return the next day after the exhaust…read morepipe had been reconnected to the cat converter and a hanger welded on. Before I was able to call for the Lyft, I was told to let them chk it out first. About 10 minutes later, I was driving away, and was only out $40! I almost cried in relief. Yes, B & S Muffler on S Sheridan gets 11 out of 10 stars from this old lady!!

I had a great experience at Kenny's. the customer service was pleasant and personable, and my the…read moredoor replacement and paint job was well done. It was the best deal I found and I was very impressed with the overall value of what I paid vs what I received. Will be coming back with any future needs.

I had to take my car for repair on December 2nd after an accident. I got it back 24 days later,…read morethey had a problem with their sprayer, oil mixed with paint. They had to sand and paint all the cars again. When I went to get my car, they just handed me the keys and let me go. I was disappointed, hoping for a little something, maybe fill up my tank that would've cost them $20, but nothing! I am an Uber driver, and this meant that I couldn't work for 24 days! I went home right away and sent a message on their website, saying how disappointed I was. I had an answer less than an hour later from the owner "I am so sorry for what happened, I was gone for a month, what can I do to make it right!" I was surprised to receive such a fast answer and told him that my car needed some love and made a list of what needed to be done, telling him to choose whatever he wanted to do on this list. I had an answer right away "bring your car on the 7th and we will do everything on the list!" I was amazed! I got my car back last night, everything on my list has been fixed. I have no word to say how thankful I am, and what an awesome customer service they provided, they really went above and beyond, and I can't recommend them enough!

Great people great service. I request a rear muffler delete, and add chrome tips. Within 20…read moreminutes, my two mufflers were deleted, chrome tips were added, and my flow master outlaw mufflers sounded unbelievable!!!! If you own a hemi motor, flow master outlaw mufflers are definitely way to go!!! Flow master part number: 815425 of 815425s; these two different numbers illustrate short muffler and long muffler. My dodge Durango RT, you have three mufflers; two on rear, one huge suitcase resignator middle; if you choose to be quite obnoxious, change all three mufflers with both part numbers provided, but middle muffler replacement is definitely adequate, then just deleting rear mufflers adding tips; rear tips should be at least 4", and 5" fill rear spot even better.

Called for a quote yesterday on brake pad and rotor replacement. This place had the best price of…read morethe 5 I called. When I dropped my car off this morning both gentlemen were friendly and straightforward. I needed same day service and they called to let me know when it was done. They charged exactly what was quoted and didn't push any extra work on me at all which is rare for auto repairs! I will definitely be back to work with them again.

I stopped in on Dec. 30 to look at and test drive a CX-5. I had previously been told by a friend…read morethat Nelson was excellent. It was super busy at 5pm on this Tuesday night because of the great financing offers available until year end. I ended up using my appraisal from sell2nelson earlier in the day in order to speed up the process on my trade. And snagged myself a 2025 cx-5 in 3.5 hours with 0% interest for the life of the loan. Had it not been quite so busy, I'm sure it would have gone a bit quicker, but the test drive was very thorough too! It was too good to pass up. I do like the sales model that you just deal with 1 person. Colby was super nice and helpful. The Mazda test drive is also very fun and really lets you learn if you enjoy the vehicle in all aspects. I would definitely recommend Nelson and Mazda. The waiting area coffee machine is super fancy. I had a double cappuccino on a chilly night. You can also get glass bottled ibc root beer while you wait. I was sold on just that.

Today I decided to buy a car and I have not done so in 10 years, so I had a lot of anxiety about…read moreit. When I walked into Nelson Mazda, I signed my name and waited on an associate. Walking in I knew that they were noncommissioned and had flat $500 documentation fee. I told the associate the vehicle that I wanted to test drive and did so. I've then decided to purchase the vehicle that day. The payment and documentation was seamless and not stressful. Barbara helped me and was very kind knowledgeable and not pushy. She went over warranty details, and the service has been done on the vehicle. While I was there, I did notice they had free variety of coffee and water and root beer. I even noticed that they welcome small dogs! I will be able to pick up my car in a few days, and I am very excited for the new vehicle but grateful for how easy it was to complete the sale of my new to me, used vehicle.

Jamie is a top star mechanic. Honest, friendly, easy location. He's really in demand, so if he can…read moretake you in, I highly recommend him.

Jamie and the team are amazing! they do great work. They are through and I would not hesitate to…read morehave them work on my car again.

These folks are the best in town if you need ANYTHING mechanical worked on! They are knowledgeable…read moreand most importantly fair. They work on my lawn mowers as well as my gas and diesel vehicles. I send everyone here with confidence that the team at Urban Auto Lawn Repair will take care of them!

I can't express how professional and painless my repairs were with Urban were. No pressure sales!…read more He explains things plainly and has patience with those who need things explained in greater detail. He also went the extra mile to make sure his customers are as comfortable as possible with the waiting by creating a uniquely decorated space with comfy chairs, a tv, books magazines and 2 of the sweetest dogs you can choose to pet and play with. When I asked about the unique space he expressed he is very away of how stressful repairs can be and he did not want the customer to be surrounded by pressure sales posters and what not. The value and quality is on point. I highly highly recommend Urban for your auto and law machinery repair. You won't be sorry.

I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

Highly recommend this car shop! Honest, affordable, and genuinely good people. The pricing is…read morealways very fair. It's hard to find mechanics you can truly trust these days, and this shop definitely earned my business going forward.

On our way to visit some family near Tulsa we had an accident. We were referred to AAA Frame &…read moreBody. The initial phone call was terrific as they felt they could help us before we had to make the long drive home. There were some issues with getting the parts and the owner took it upon himself to get the issue fixed and even drove to the location to get the part that was supposed to be delivered. Not only was the service top notch, but the way they care for their customers is a lost art. A fantastic place of business. Wish they had a location near us!!

My 1990 Ford F150 with 45000 original miles and not a scratch on it was hit broadside while parked…read morein my driveway. A couple of shops wanted to swap the bed and respray. Others didn't want to touch it . All of them recommended that I have AAA Frame and Jeremy Taylor look at it. Upon meeting them I was sure I wanted them to fix my truck. They knew immediately where to get new bed panels and listened to exactly what I wanted. Here's the problem. They over delivered and came in under budget. My truck is beautiful. I bought it brand new in 1990. It was never this nice. The paint is like liquid mirror. It is flawless. I can't believe it's the same truck. If I knew it could look like this, I would have wrecked it years ago. It's so nice I really don't want to use it for truck stuff. My neighbors can't believe it's the same truck. Initially, I was going to self-pay and deal with the insurance company myself. They weren't going to pay to have it repaired the way I wanted it, and just wanted to be done with it. Bad idea. Enter Kerri Taylor, owner and "She Who Must Be Obeyed!" In less than a day, and after I, like a dummy, already signed a release, got them to pay for the whole thing!! This lady saved me $$$$. From start to finish they were friendly, professional, and concerned about doing it right and taking care of their customer. I am so grateful to them and their staff. One more thing: ignore the neighborhood. They are a diamond in the rough. Please go see them, talk to them. You'll be so glad you did.