The GameStop used to have good retail workers, but after today, I'm buying games from Amazon. My…read morefriend and I were deciding who would buy what since she's on a budget right now. Scott listened to our conversation and decided homself that he would ring everything up together. Then instruct us to split the payment. We were confused because we had no idea what he was talking about and the total was too high and there were items on the card kiosk that werent supposed to be there. My friend and I told him we want separate transactions, but he instructing us on how we'd split the payment. We probably had to tell him four times we want to do separate transactions before he finally did what we wanted with some snarky comment, "I'm just trying to make it easier but fine." I know he wanted to do one transaction because i was renewing my pro account and if we did separate transactions, his conversion rates for pro accounts per transactions would go down, but we wanted separate transactions. We finally buy stuff and head out the door, and when i look over the receipts, i realize there's a code for bonus content he never pointed out. In fact, he didnt point out anything, just took payment and rushed us away from the counter. Then i get home and see i have an email that says Scott signed me up for auto renewal on my pro account! He never asked me if i wanted that, and i dont want that! Scott kept doing things without asking us or informing us so who knows if I got scammed on something else! I'm canceling my pro account. The only retail workers I run into at gamestop now are shady people like this, so I'm just gonna order physical copies online from other retailers who won't try to pull one over on me and then get an attitude when I tell them to stop that.

This place is awesome! I used to go to the midlothian (great as well). But I I gotta say I do love…read morethis location better because they cater to a larger population therefore you have a chance of getting an early release of popular games instead of going the day of release. Which doesn't happen often in midlothian. My last experience was AMAZING! It was about 3 weeks ago. They always have very nice and informative employees but being a girl gamer it helps when we see a fellow female!! Persephonie who is a newer employee is SOOOO sweet and she is so positive. Also a great sales women she 'encouraged' me to walk out with $150+ worth of merchandise and showed me items that I would have for sure missed out on if I was alone. Just today she called me to inform me that pop figures would be buy 2 get 1 free because she knew that I had pre-ordered a few. How amazing!! I've always had pleasant visits at this location but Persephonie goes above and beyond. Love her and this location!

Came into this store a few days before Halloween and boy was it a fright!! It looked like they…read morewere in the middle of a store restock because shelves were empty boxes were in isles and it just looked crazy!!! Even the drink machines were empty!! How is it possible to have so much inventory in the store yet none of it unboxed. The only bright point of the store was our cashier who was nice despite being overwhelmed with long lines of people. She was dressed up as a scarecrow and managed to keep a positive holiday attitude.

How are you the only store in Waxahachie that stocks and sells helium balloons but you run out of…read morehelium? On a Saturday? Inconvenient. Disappointed.

Such amazing customer service honestly better than the other retailers I've been to and the service…read moreis great and I never have problems with it

I would really like somebody from mattress firm corporate to give me a call. If I could give a ZERO…read moreI would! We are returning Mattress Firm customers. My Wife and I went in to purchase a bed since I had back surgery the bed we had no longer worked for us anymore. We purchased a sleep number and had to return it since if was painful on my back. We told James this from the start. When we asked if this bed does not work for us can we return it during the return policy. Numerous times when we asked James we were told yes every time. At not point and time were we told that the mattress is returnable but the Smart base is not. Now we $8000 worth of bed mattress bases that we now have no use for. Mind you we have only had the mattress set since January 21st 2025. When we went into the store James met us and would only point to "look at your paperwork it is in there as the policy". "I can return the mattress but not the base" If we would have known this we would not have purchased since we have ZERO use for the mattress base without a mattress. We feel like James was not truthful in telling us we could return the bed set. We feel like his commission that was made ment more to him than a returning customer. I have filed a BBB complaint and now we wait to see what happens.. Will update but right now I would not recommend this location unless you want to be lied to and cheated out of $1,000's of your hard earned money.

We just recently moved to the area, and still waiting on all of our home goods to ship. During the…read moremove we decided to upgrade to a King and hand down our queen to one of the kids, and go ahead and upgrade one of the other kids to a queen. As soon as we entered we were greeted by Verson, or "V" as he goes by. He gave us his full attention, was not pushy, and there wasn't any haggling. V was friendly and quick, despite some system outages he was experiencing-- he called another store and had them write up the order for him, so it didn't require us to wait, come back later, leave information behind, etc. From entering the store my wife and I made a decision in about 10 minute, and we were out the door in about another 10. Great experience. We did not leave feeling screwed (actually, we left feeling like we got the better part of the deal). Definitely will be going back as we replace older mattresses.

Big shoutout to Nathan! He went above and beyond helping us yesterday--he was very kind and patient…read morewith us. The T-Mobile Midlothian location has the best customer service ever, especially Nathan. We appreciate him very much! Bethany H

Two months on the phone to cancel service then they started billing me For the free Netflix I don't…read moreeven like, I like the Peace HBO Maker back on The phone again for hours and 2 more days. Poor offshore Customer support if you Get a rate increase do not talk to them! So after days of phone calls to off shore Customer Confusion they told me to go To the store close by so 1 asked for an address They said they can't answer that the same As everything I asked before OMG. You can't screenshot conversations or Get text or emails all is blocked. If you call ask for someone that you Can talk through text or emails, words Mean nothing! If they can not respond Don't talk run down and move your Phone number to pre pay this way You have power to open through them Or another carrier and your phone numbe Is still yours! I am now with better carrier Better price because I cut and ran after Talking to the t mobile

If I could give a 1 star I would. We are a family of 5 that just walked in the store to buy 3 pairs…read moreof shoes. Upon entering I said that we needed to get them sized. There were three workers. One young man walked us to the back to size the kids. An older man muttered to his co-worker "wow shes so dramatic" based off of me asking to have them sized. I was in a great mood, the kids were calm. okay I'll let it slide, whatever. Then the young man sizes one child, tells us size, runs off. I thought he needed to grab something. When I realized he wasn't coming back I asked my husband "Is he's coming back?" the older gentleman yelled at the young man and told him to go back and the younger gentleman claimed he didn't see the other two kids.. um ok but anyways he sized them then told us where to grab the shoes. The older gentleman once again muttered something about me AGAIN. Literally we were the ONLY customers in the store. I can't remember what he said the last time but that set me off. He was so disrespectful and honestly if we want to get personal, this was an act of discrimination.

Andy, at Shoe Carnival in Waxahachie, is an incredible asset to that business. He was personable,…read morehelpful, and a joy to be around. I will shop at that store again because of the customer service he provided.