I have had two eye surgeries performed by Dr. Arregui, most recent March 2026. He has shown himself…read moreto be courteous and competent at each visit. Current office is spacious and I have been treated appropriately by staff. Parking which was inadequate at their former facility is ample at the present location.

I have been a patient of Dr Gilbert's for years and have always had a good experience with my…read moreappointments. But after my last appt in Dec 2025. I was supposed to be scheduled for a surgery and was told someone would call me. Forgot about it because of the holidays but called in 04/26 and was told someone would call me right away. Called again in 05/26 and left message. Nobody called me back. Left message via website 2 weeks ago requesting a copy of my RX so I could get updated glasses since I wasn't getting a call back on getting surgery scheduled. And again nothing from CEC. Very poor customer service.

We've been going there for the last 5 years or so, and this time was our best yet! We were both in…read moreand out in an hour! Dr Hastings was kind, polite, and professional. He gave us good advice on how to take care of the dry eyes we both have. All the staff has been friendly and nice every time we've been.

Quality of care Good WHEN you get care…read more Care is Hit or Miss. mainly Miss Wait times of 1 1/2 hours is normal. They have gotten bigger than their capacity to handle. Do not recommend

My husband and I have both been seen there. We find the level of care to be very good. The…read moreDoctors are up on all the newest treatments and Lissa in optometry is exceptional!

Michael Merry is an amazing optometrist. My son has been in…read moreglasses his whole life and all doctors said he could never get contacts. Well, they were wrong. He told my son he could get them and my 12 year old has never been so happy! Sammy, the technician is so patient and spent time helping my son learn how to put them in and take them out. I now have a very happy pre teen who finally said goodbye to bifocals and is happy as can be. Thank you North Valley Eye Care

Rude staff. Will never come here. Did not even make an appointment just because how rude the staff…read moreis.

Had a great visit, everyone there is attentive and kind. I…read morehave no problem recommending this popular office.

The word Professional" describes this facility perfectly…read more From a sparkling clean area to courteous well trained staff to an impressive array of state-of-the-art equipment, Riverside met and exceeded my expectations. My surgery went smoothly, the doctor and RN'S were efficient and professional throughout. I give Riverside Eye Professionals a 5 out of 5!

If you are Looking for great care for your eyes in Redding there are a few good choices, but in my…read morehumble opinion, Riverside Eyecare is the best. They are located in a beautiful building on the banks of the Sacramento River adjacent to Cypress Ave in Redding. The facility is large, clean, modern, and well laid out. On the bottom floor are the physicians, Ophthalmologists, Dr Michael Sumsion and Doctor Sean Sumsion. Not only are both of these guys great physicians, their bedside manner and interaction with patients and family is fantastic. Very down to earth, patient, and happy to explain things. I have seen both of these docs, and I would put them as some of the best. For reference I see physicians at both UCSF and Stanford and this practice is at that caliber of professionalism and competence. Upstairs is the Optometrist, Dr. Jordan Evans. He is truly one of the nicest people I have ever met. He is so kind and patient. I was trying to switch from just eyeglasses to Contact Lenses and my experience with him and his awesome staff was phenomenal. They were not in a hurry to move me through, they took the time to educate me, ensure that everything fit right, on multiple appointments. The bedside manner, caring, and interaction are all outstanding in my humble opinion. I am definitely a fan!

I got my right eye cataract fixed last month and will get my left eye fixed this month. Very glad…read morehe's doing these surgery's in Redding!

The best eye surgeon in town! Great office and customer service.read more

Both DR's are kind, personable and detail oriented. Thanks to them I've never had better vision…read moreand their concern for their patients is caring and not rushed. The staff also makes sure every aspect of the process is just as considerate. They also invest in the latest equipment and technology. It takes a while for your appointment sometimes, I'm sure because of the popularity of this office. I highly recommend both DR. Takher's and their staff at Advanced Eyecare.

After more than four years as a client, I have unfortunately decided to take my business elsewhere…read more Over the years, I have noticed the customer service at the front desk decline significantly. After reading other reviews, it appears I am not the only patient who has experienced what I would describe as rude and unprofessional interactions. I have been seeing Dr. Thacker since 2021, and I want to acknowledge that he has always been thorough, respectful, and professional during my appointments. I sincerely hope he has the opportunity to read and consider this feedback. My primary concern is with the handling of my eyeglass frames. On two separate occasions, the lab has damaged my frames while replacing lenses. The first incident occurred several years ago, and the office took responsibility and covered the damage. Unfortunately, it happened again. Most recently, I had an appointment on May 20 and left my frames to have new prescription lenses installed. I later received a call from the front desk informing me that my frames had been broken and that the office would not cover the damage because they were my own frames. While I understand there may be policies regarding customer-owned frames, the damage occurred due to an error on the office's side, not mine. Furthermore, I was never informed at the time of drop-off that I would be responsible if the frames were damaged. Had this been clearly communicated, I could have made a more informed decision and prepared accordingly. To try to resolve the matter, I called the office again on June 8 at approximately 9:55 a.m. and asked to speak with Dr. Thacker. I was told, in what I felt was a dismissive and rude manner, that I could not speak with him directly. I then requested that he return my call when available. During that conversation, I was told that I had already signed paperwork and that the policy had been explained to me when I dropped off my frames. However, I do not recall being informed that the office would not take responsibility if my frames were damaged due to handling during the lens replacement process. This experience, combined with the ongoing customer service issues, has left me disappointed and unable to continue as a patient. As a result, I will be taking my business elsewhere, along with my family members' business. I also intend to share my experience through reviews so that other patients can make informed decisions based on the level of service they may receive.

3 strikes and you're out. As someone who has worn glasses for 50 years I can say this is the worst…read moreeye experience ever. First visit Dr. Reeve tested my eyes for glasses 20 minutes after dilation and never checked the vision with both eyes. Of course glasses were wrong. 2nd eye exam Dr Carter says i' M the one who usually does eye exams. Get the glasses and they don't work. I call office as nd get a rude clerk who says you already had a glass check. After much explanation she makes me wait two weeks for a reexamination. Third exam different from the other two. Doctor does give me my money back but sends me out the door! No discussion of possible reason - do I have a serious medical condition or are they just incompetent. I would give a -10 for this place if I could

Saw Robert Carter, I have been having issues with my vision so made an appointment for an exam…read more Exam room and equipment were outdated. The assistant I saw asked me what my issues were, when I explained them she argued with me about the definition of what a "halo effect around objects" was, by the end of the argument, it turns out I had a "halo effect around objects." Doctor comes in, does a quick exam and says everything looks great. I tell him everything is not great, I have a halo effect around objects so he asks me what I would like him to do. Why in the world am I paying for his medical expertise if I am telling HIM how to treat ME? After that fiasco, I call them because I did not get a copy of my prescription. I live 30 minutes away so I want them to email, fax, upload the prescription onto my vision coverage website.... they can't do any of that. The "prescription department" (which is a 12x15 room next to the receptionist) does not have access to email, the internet, a fax machine.... so they can mail it or I can come down and pick up a printout. I am surprised they have printing technology!!! Worst Optometrist ever.... I cannot believe people go to them for surgery, I would hate to see what they use for lasik surgery!!! I will never go back.

had a scheduled appoint, I'm 80 and forgot about it because id gotten sick and the appoint was…read moremonths away, i got a bill in the mail from these people for $50.00 for missed appointment, living on SS I stilled the bill but I will never go there again

This place deserves a zero rate. I have worn eyeglasses since I was 5 years old, so 40 years now…read moreand I have never seen such an unprofessional, callous, rude, and unconsiderate doctor like this. Don't waste your time. You will pay a lot of money to be treated like trash. The man walks into the room and never introduces himself. Start touching your eyes without washing your hands. Dismissed a complaint of eye pain, on the second round of antibiotics previously instructed by an out-of-state doctor to see my ophthalmologist because he saw eye inflammation. I can barely raise my left eye lead, but for him is no problem even though he can't see the back of my eye and therefore doesn't know if there is pressure on a cranial nerve. I have been in the health care field for 20 years, and I can recognize a practitioner who will endanger a patient, and this doctor is one of them.

My family has gone to Dr Spanfelner for many years. She is a great optometrist, listens to any…read moreconcerns and is always friendly. We will continue with her as long as she is practicing!

Dr. Spanfelner was great. Not super personable but very efficient with the eye exam. Answered all…read moremy questions and was very direct. I felt like my eyes were in good hands. The vision center inside the office, not so great. I ordered my lenses through them for the ease of not having to take my prescription anywhere else. First, I was told 5-7 business days for the lenses. I called on day 5 to check on them and they didn't have the measurements on file so the order hadn't been started (why didn't anyone call?). I gave them the measurements and got off the phone. I called back on day 14 to check on the status of my lenses and was informed that the order hadn't been started until yesterday (day 13) because they were waiting for a signature from the Doctor. Now, they estimate my prescription will be ready early next week (which is now about 20 days into this whole thing). I will be going back for my eye exam but I won't be ordering lenses from them again.