J and J Optical is the best! Great selection of frames and lens options, efficient and accurate…read morelab services, and friendly, knowledgeable staff. Jackie and Tiffany in the showroom are delightful to work with. I highly recommend this company.

From the owner: Laboratory Direct Pricing for your eyewear…read more For 27 years, J&J Optical has been a front-runner in the latest technology, lens materials, AR coatings, and lens treatments. Our staff has over 100 years of collective experience in making and fitting lenses and glasses. We are pleased to announce that our Chico office is completed and we are ready to serve your eyewear needs. To help our neighbors and fellow Camp Fire survivors we are offering a 25% discount on all purchases.

I got a pair of sunglasses recently and accidentally sat on them. They were so bent and deformed, I…read morethought they were beyond saving for sure. I went into Stanton Optical this morning before work, and Gabby did amazing work on them. She had them looking perfect again in less than 5 minutes. Highly recommend this business!!

Called to ask if they could fix my glasses. The 2?girls working today were super sweet and fixed me…read moreright up. I will definitely bring coming here again

Love my glasses have had them for over 2 years and they have fixed the nose peace a couple of time…read morebut that about it .

Visited May 17th. My friend had his prescription filled…read morehere then a couple weeks later they were ready for pick up. RHONDA helped my friend both times and made sure the glasses he chose were a good fit for his face. She was super helpful and patient. I love that the location is inside the Chico Marketplace and is open 7 days a week! Plenty of glasses to choose from! Thank you Rhonda for all your help with my disabled friend! Definitely will be back!

%satisfied customer thanks to Angela. She was amazing so engaging professional explained everything…read moredidn't rush me. gave me undivided attention. I highly recommend. Thank you Angela. I love my glasses !!!!

The people that work at the actual Walmart area that sell eyeglasses are awesome. Great customer…read moreservice Everytime.

I have had cataract surgeries by Dr Hoolihan, and continue to see her, I've been going to this…read moreoffice for many years. the Drs. are caring and knowledgeable, staff has always treated me kindly and with respect. I trust my eye care to Dr. RoccI and Dr. Hoolihan. I highly recommend Chico Eye Center.

I have had two eye surgeries performed by Dr. Arregui, most recent March 2026. He has shown himself…read moreto be courteous and competent at each visit. Current office is spacious and I have been treated appropriately by staff. Parking which was inadequate at their former facility is ample at the present location.

Time for new glasses since I haven't had an upgrade in over two years. I found Chico Vision Care on…read morethe "list" of locations that accepted my insurance. They are located on the South East side of town by the car dealerships so, relatively easy to find which was good. When I arrived, I was greeted by a girl at the front desk, then led to a sales person. I had to wait about five minutes for the sales person to finish something she was working on and while I was waiting, I was looking around. Of course, I instantly gravitated to the most expensive frames in the store (how does that happen every single time?!) I found their overall selection to be decent although for the style that I prefer, they were pretty limited. I didn't end up getting the priciest frames, but I did find a pair that I really liked, grabbed them and waited for the sales person. Once she was available, she went over prices and details about the difference between the lenses (blue blocker, transitions, etc.) and I was told it would be approximately two weeks until my glasses were ready. The timeframe worked for me so I paid for my frames then left. Two weeks came and went and crickets. Nobody reached out to let me know that my glasses had arrived so I waited an extra couple of days and still... no follow up. I ended up calling to find out what was going on with my glasses and was told they had been sitting there, ready for pick up. Ohhhhkayyyy, well then how come nobody called me?? Not cute. If there's one thing that gets under my skin quickly, it's a lack of follow up. So my glasses have been sitting there supposedly for a week and not one single person took it upon themselves to call me and let me know?? That irritated me because I desperately needed them and was told when I purchased them, I would receive a phone call when they arrived. Lie. Again, not cute. I would've given them four stars, but because my glasses sat there for a week and I had to chase them down, I'm being generous giving them three stars. If you decide to get glasses here, make sure you follow up with them in the timeframe given unless you want your new glasses to be collecting dust on a shelf in the back. Just sayin.

Had to have an exam for the same prescription for contacts as before, but--no problem. I was…read morepleased with the exam and thus ordered and paid for the contacts. Two weeks passed and was called and sent a text saying my contacts were ready for pick-up. When I'd made the special trip to pick them up the receptionist (think her name is Crystal or something similar) checked but came back and said they weren't there--they had yet to arrive. I explained that they had called and texted me saying otherwise. She debated this with me even though I had proof on my phone. She also pushed back several times by asking if I'd actually ordered glasses--not contacts. I mean...seriously? She checked again, but still they weren't there. She told me in a flippant manner, to just give it a few more weeks and they'd call me. I asked to know what the issue was now so that it wouldn't cause further delay if there was something else needed to fulfill the order. Still, she insisted that I wait a few more weeks. After reasonable urging from me, she Finally, she proceeded to apply herself to problem solving instead of pushing back and looked the order up in the system. Apparently, the contacts for the Right Eye had arrived, but the Left Eye was delayed for some reason. She tells me this and then points to the Right Eye package literally sitting on the shelf directly in front of her display monitor, as if this were never in question. Though bizarre, I accepted that I'd have to wait a couple more weeks. Two weeks later, I receive a text and a call stating that my contacts were ready for pick-up. Upon arrival, she informs me that it was the Right Eye that had been pending arrival--not the Left Eye. She also adds that I need to pay an additional $65 for a contacts exam, and she claimed that she had called to tell me that specifically, ahead of time. However, she had not called. When I inquired about why I was paying for two exams--especially when I was getting the same prescription as before, she went on the explain (as if I am some idiot) that glasses are farther from my eyes than contacts. I wasn't happy about it, but I paid the additional $65 but stated that I felt like I was just being nickeled-and-dimed to death. In the most generic and indifferent manner she asked if I had any more questions. I told her "No, but I won't be coming back anymore because I feel like this is simply another method to get money from me." She actually responded by literally saying, "Oh--that's no problem at all." I said, "Wow, you aren't even the least bit concerned about losing a customer?" Again, she stated--no--it's no problem at all, and asked asked if there was anything else? I said maybe a little empathy might be professional on her part. And she simply repeated the same question twice more. As I left, I thanked her for stealing from me, and she replied by saying, "Oh...you're welcome." Although I was clearly aggravated and dissatisfied, there was nothing demonstrative, loud or disrespectful about my demeanor during this conversation. This person was like talking to a sarcastic robot. Although it's a factor, $65 isn't really the point here, but I'll never go back. A basic, and reasonable expectation is that paying customers should be treated with respect, engagement, and clarity concerning additional charges. Afterall, this is a shop that I trust with caring for my vision. Pretty important. I need better from this organization in order to allow them even go near my eyes. But for fairness and clarity, my preceding exam by the optometrist was fine--no issues at all.

Let me preface this review by saying that I realize that I should have been a much more cautious…read morebuyer in the first place, but the abuse I took over a simple issue left me shaken. This place was recommended to me by an aquaintance because she felt the frames were priced very competitively. This may be so, however they make up for it by over-charging for the lenses. My prescription is high and so I need the high index lenses. Susan talked me into some 'revolutionary' product from France that was supposed to be much thinner and lighter than any other product on the market. In the end I ended up paying around $500 for the glasses. The frames were not high end and the lenses were not any thinner or lighter or more durable than my current pair that I purchased from Costco for $160. Being a bit naive and perhaps too trusting, I took the glasses back to them - honestly thinking that there was probably some simple mistake with my order. The owner, Randy, took out his special measuring tool and aggressively pointed out to me that they were indeed a hair width thinner. When I asked for even a partial refund due to the misrepresentation of the product he instantly became hostile and insulting. Repeatedly called me a liar and threatened to cancel my two year warranty. The insults kept coming so I headed out. He was still yelling at me even after I had left the store.

Randy Johansen has been a fantastic optometrist for myself and my grandma. I would definitely…read morerecommend his services to people needing simple prescriptions like myself and for more complex cases, like my grandma. My grandma has macular degeneration which has been watched closely by optometrists for years. When she went to see Randy two years ago, he fit her for glasses. She has said on multiple occasions, "Although I paid a little more than I wanted to, those are the best glasses I've had in years. I can see better than with any other glasses I've had in years." Grandma lives in Southern California. On her most recent trip to Chico, she specifically asked to go see Randy again so he can make her another pair of great glasses.

Very nice inventory but the staff made me feel uncomfortable which is crazy for a store that needs…read moreto sell when their inventory is all $120+

Staff was nice, but literally stare the whole time we were in there. There was a single person in…read morethe front and another one had to come out so they could both stand there and stare at us while we tried to shop. I understand they don't want people to steal, but the whole time they both were looking directly at us. Makes it very uncomfortable.

My name is Katherine R Tansey And I absolutely this…read moreeyeglass store. The most people on the bloCk

Garrettson Optomotry in Chico, C.A. On Cohasset is the Worst experience I've ever had at an…read moreoptomotrist. The office is very outdated and falling apart. Some the the display cases are broken with no plans of getting replaced from the looks of things. The lobby stinks of old cigarets and doesn't look very organized. They wrote me out a prescription that wasn't correct. They were a bit persistent on me ordering glasses through them. I already had a pair picked out online and just needed an up to date prescription. I made the order online from coolframes.com. When I received the glasses I instantly noticed the left eye was blurry so I compared the current prescription they wrote me vs my previous prescription that still worked fine for me. The numbers were pretty far off. The lenses I ordered online were very pricey because I decided to go all out on this new pair of glasses I was very excited to get. Since the prescription is so far off I cannot just send the lenses in for an exchange, I'll have to pay another $200 to get new ones made. When I contacted Garretson about the costly mistake they said it wasn't their fault and they would not help me with replacing the lenses. They said they would be glad to alter my prescription and write me a new one with the numbers from my previous prescription or I can come in for a new exam. After the first experience who knows if the new precrtpition would even be accurate? Bottom line is I would not recommend them and look elsewhere.