1. Family Eye Care Optometry

    1. Family Eye Care Optometry

    0

    El Cajon, CA

    Cancel

    Open app

    Search

    Family Eye Care Optometry

    4.7 (3 reviews)

    Services - Family Eye Care Optometry

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Family Eye Care Optometry Photos

    You might also consider

    More like Family Eye Care Optometry

    Recommended Reviews - Family Eye Care Optometry

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Cristy L.
    14
    31
    36

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Guru S.

    Guru S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Family Eye Care Optometry

    You might also consider

    LensCrafters

    LensCrafters

    3.0(150 reviews)
    1.1 mi
    $$

    Arrived for a weekday morning eye exam appointment. The mall barely opening. Most folks are either…read morestuck at their day job or not even awake, so there's plenty of up front parking. Well, other than the sporting goods store, this corner of Parkway Plaza has far less traffic congestion. The appointment went smoothly. Before seeing the optometrist, I sat at a few machines to check eye prescription and get eye images for the doctor to review general health. That slight puff of air on my eyeball always catches me by surprise. Next stop was with the optometrist in the other office for the traditional eye exam: * reading eye charts * answering "Which is clearer...1 or 2...now how about 3 or 4?" * looking off into the distance while doc uses a flashlight to check for eyeball abnormalities. After the exam, a friendly sales rep helped fill the eyeglass frame order with my current prescription. I'll wait for the call when new glasses are ready. In the meantime, I need to send the receipts before FSA reimbursement expires.

    I went in for an eye exam and was told the exam was free w/my insurance. They mentioned something…read moreabout $39.00 for refraction exam, but I never agreed to it. When I was at the register, they said I owed $39.00. I told them I never approved of it was explicitly quoted to me. They said, "well the job was done and you need to pay for it." I'm going to continue escalating this issue since I never agreed to it and I don't appreciate being strong armed to pay for it.

    Photos
    LensCrafters
    LensCrafters
    LensCrafters

    See all

    Eyeglass World - Wearable technology Heads up display with 32gigs

    Eyeglass World

    3.4(91 reviews)
    3.7 mi
    $$

    Absolute scammers…read more I want to preface this review by saying that everything that happened to me today happened last year when I ordered my contacts through them as well. That time, I chalked it up to a misunderstanding. This time, it's clearly a scam. Several weeks ago I got my annual eye exam. My prescription didn't change much, just a few degrees in one eye. Still have an astigmatism in the other. I have been wearing the same brand of contacts for years. The doctor asked me if I liked them. I said yes. We had a whole conversation about them being bi-weekly, and her double checking to ensure that I liked that. Then, she trialed me on the updated prescription. This part is important--I opened the trial contacts myself. I tried 3 different ones, just different numbers, *ALL THE SAME BRAND*. I know what they look like, I've been using them for years. My trial was the same as what I always use, what we discussed, and what I asked for. Flash forward to picking up my contacts. I pre paid when I ordered. When I arrived at the store, I look in the bag and the first thing I notice is that there are not enough boxes for a year supply. There are. 12 pairs of contacts. I pick up the box, and it's not my brand. It's the store's own personal brand. Not only are these monthlies, but they're a whole separate brand. I tell the girl at the desk (glass, black hair, shorter) that these are the wrong contacts. While she was professional enough, I do want to say that she was very passive aggressive with me. She told me that the doctor trialed me on this brand. I told her I opened up the contacts myself and that the doctor and I had a whole conversation about it, and that is factually untrue. She just says "okay" and then continued to say FIVE MORE TIMES that the doctor trialed me on this new brand and that I'm wrong. I shut it down each time. Anyway, I ask for my correct contacts, and come to find out that the doctor put it IN MY PRESCRIPTION that I can only have this brand. In my literal prescription, the thing that I should be able to take to any store, she noted that I can only have some soft flex thing or whatever that's in their own personal brand. This is absolutely crazy to me, which I made sure to tell them. I straight up asked to girl helping me "does this not seem like a scam to you? To say that I can only have the brand made by your company?" She didn't really have much to say about it. It was very clear that she thought I was the problem, when they're the ones running a very clear scam. I stayed until they changed my prescription to take that out. We never discussed this brand. Never discussed soft flex. The girl at the desk tried to tell me that my old brand wouldn't work for my astigmatism, but I told her the astigmatism isn't new, and that the brand does cater to it. She did a quick check to very quickly realize I was right. They tried to order me the correct contacts, but I had them refund my order entirely and give me an updated prescription to take elsewhere. This place will never, EVER be getting my business again. It feels like it should be illegal to put that I can only have this company's brand in my official medical prescription. Absolutely absurd. I'm sure they get a kick back from selling their own brand somehow, especially since this happened to me not once, but twice. And on the second time, I clarified with them at the order that I wanted the same brand I always wear, and they confirmed that's what I'd be getting. I walked out of there nearly an hour later with no contacts, and an absolute disgust from this company and Doctor Diem Tran. They should be ashamed of themselves.

    america's best is a stretch. used to go to eyeglass world and had no issues. the staff was friendly…read moreand helpful. my lenses were changed out in less than 48 hours. the price was very affordable when paying oop. now that they changed they wont change my lenses cause my frames are designer. they had a long list of frames they won't do. they always had you sign a waiver and they charged you extra for your own frames, so not sure why the negative switch. hope their corporate sees this cause they lost a loyal customer. *2 stars cause their employees are always helpful and knowledgeable

    Photos
    Eyeglass World
    Eyeglass World
    Eyeglass World

    See all

    Family Eye Care Optometry - optometrists - Updated September 2026

    Loading...
    Loading...
    Loading...