Conroe Funeral Directors handled my mom's cremation with so much love, care, and support during one…read moreof the hardest times in my life. Stephanie and Jessy were especially amazing-- their kindness, compassion, and attention to detail made everything feel a little easier. They have been family friends for years and have taken care of all of our family's services with the same level of care and professionalism. They truly create a space where you can honor and celebrate your loved ones. If you're looking for a place that treats your family like their own, Conroe Funeral Directors is the best. I'm so grateful for everything they've done for us.

This family is the absolute best ever. My plans fell through and they had everything ready to go on…read moreless than 48 hours. It was a very small ceremony but none the less they are life savers and wonderful people.

Our eldest woman expired at home on a Friday afternoon. Since all of our family lives up North we…read morechose Texas Direct Cremation (TDC) to cremate the body so that we could take her remains there for a memorial service, then bring her back to Texas for preservation at home. TDC took possession of the body about 4 hours after her death. Over the next week Victor was with us every step of the way. Because she died at home and we wanted cremation the Office of the Medical Examiner had to review the circumstances of her passing before issuing a permit for. Victor carefully explained the process and handled everything. We received her ashes 10 days after her death. The cost was very reasonable, exactly what they say on their website. This was very high quality service and I highly recommend TDC to anyone who believes in cremation and has suffered loss.

They were very helpful in explaining everything to me. Victor was patient in answering my questions…read moreand walked me through the whole process.

I recently had the opportunity to tour LoveStrong Cremation Center, and I was genuinely blown…read moreaway--in the best possible way. I knew immediately I wanted to write a review so others would understand just how special this place is. LoveStrong is the Love family's business, and the name could not be more fitting. These are people who truly love strong, and you can feel it in every detail. The space, the layout, the team, the systems--everything has been designed with intention, care, and deep respect for the families they serve. It runs seamlessly, which reflects the incredible thought and heart behind it. What impacted me most is the way they approach their work. They are not just running a business--they are walking alongside families during some of the most difficult moments of their lives, with compassion, integrity, and dignity. In an industry where that level of care can be hard to find, LoveStrong stands apart. These are genuine, hardworking, loving people--not those looking to make a profit from someone else's loss. That combination of excellence and heart is rare. I will confidently refer anyone I know to LoveStrong. Thank you for the meaningful way you serve your community.

I'm in the process of moving back to Texas and found myself in need of a pre-paid, pre-need direct…read morecremation, so my family could be relieved of one extra burden after my passing. After doing extensive research and talking to several cremation providers I found Lovestrong cremation center. Shannon Thomas was very helpful and patient and guided me through the process. What I had expected to be a traumatic experience turned out to be a very pleasant experience and I saved quite a bit of money compared to most of the other places I researched. She even reached out to me after the contracts were signed and done to make sure that all of my questions had been answered and all of my concerns addressed. I appreciated that very much. I also appreciated that she did not try to high pressure me into buying extra stuff that I did not want, like some of the other places did. While I can't comment on events following my death, I expect my family will be as pleased with Lovestrong as I am and will probably do a follow up review.

Eickenhorst just arranged my mothers funeral service. I was so impressed with them. It was at…read moretheir new facility on FM 2854 in Conroe. I met with Rebecca and there was no high pressure up sale tactics that went on. She listened to my needs and simply made them happen . Rebecca was in close contact with me throughout the process. They also guided me to Reverend Kidd who performed the service and we couldn't have been more satisfied with his services. He read the eulogy I had written fluidly and clearly. He added the proper amount of scripture and reverence to the service. I highly recommend Eickenhorst it's privately owned and operated so no big corporation behind it pushing hard sales tactics that take advantage of one in their time of grief.

My first funeral planning, for my wife of 51 years, who had been ill for 9 years, my experience…read morewith Rebecca and her assistant at Eikenhorst was one of respect, honor and comfort. Obvious to me that she cared about our needs, her professionalism added to an experience that met my needs to honor my wife!

I got flowers from here several times now for different holidays. They are always on time (pick up…read moreand delivery), the flowers are always fresh and last a long time, and they do not cheap out on vases or the arrangements. They also can be trusted with designing the arrangement themselves. Friendly service as well. Highly recommend.

My sister sent me flowers for my birthday and they were beautiful! I was really disappointed when…read morethe daises started drooping 2 days later. After looking at when certain ones were dying, I discovered that they were cut so short that they were out of the water. The delivery driver was very nice. He called me on the original day of delivery but I wasn't home. He delivered the next morning as promised!

We have had two family deaths in recent weeks, each handled by a different mortuary service…read more Treatment was so different! You can make all your arrangements with Family First through their website and a phone call. No emotionally draining in person meetings. Matthew was very kind and efficient.... and there was NO "up selling."

I can't explain how important it was to make sure my mother got a proper viewing as well as making…read moresure her children were happy with the service paid for. We got just that!!! My brother who is paranoid of caskets (awkwardly) fought himself wondering how he would see his mother in one. I wanted a space that can be comfortable, not to big and not to small or costly. And my sister wanted to make sure all her arrangements looked as beautiful as she deserved. As well as how she looked! Owner Diane did her thing. First off my mom was placed in a bed like sleeping beauty rather than a casket. A PLUS for my brother. Price was lovely with everything it included and any thing added was no big deal for Diane! The set up was lovely and my mother......... needless to say, Did not look like the pain she went through! Thank you Diane!!! And your team! Walter did an amazing job hosting while we grieved and attended family and friends.

Neptune Society Services has been there for my family for serveral that have passed. They have…read morenever been rude/disrespectful to us. They have always been eager to help in any way they can. We have worked with several different representatives, and each has been great. I would highly recommend them and their business.

The $30 Lunch That Could Have Been Worth Thousands…read more Last week I received a beautifully printed invitation to a complimentary lunch at a nice restaurant -- a presentation by Neptune Society, a cremation pre-planning organization. I RSVP'd, confirmed my attendance, and looked forward to learning more. I was, in fact, a legitimate prospect. Then came the phone calls. An urgent message from their representative, insisting he needed to speak with me personally before the event. I was out of town for the weekend, but I called back the day after I returned -- exactly as promised. He didn't answer, so I left a message letting him know I'd see him the next day at lunch. Professional. Courteous. Done. What came next genuinely shocked me. A voicemail explaining that after further research, he had discovered I had attended a previous Neptune Society presentation years ago -- for my parents -- and since this event was strictly for first-time attendees, he had gone ahead and cancelled my reservation. No discussion. No alternative offered. Just -- cancelled. Now I want to be fair. I understand the business logic. These lunches cost money. He didn't want to "waste" a seat on someone who had already been through the pitch. Perfectly rational thinking -- on a spreadsheet. But here's what that spreadsheet didn't account for: I know from research that his company competes directly with other cremation organization, and that his company charges significantly more. I would have welcomed the chance to hear what sets Neptune Society apart from its lower-priced competitors -- especially since cremation itself is such a commodity service. That conversation could have justified the price difference. Now I'll never know. That lunch would have cost him perhaps $20-30. Instead, what it cost Neptune Society was a customer who will now go out of her way to choose someone else -- and who is writing about the experience in a post here, where many, many people can also see it and form their own opinions. The lesson for every sales professional and business owner reading this is simple: the moment a prospect feels discarded, the sale is dead -- and so is every referral they would have sent you. Treating people as line items rather than human beings is a false economy. A $30 lunch investment, versus a potential several thousand dollar pre-planned cremation contract -- plus referrals to every friend and family member facing the same decision -- is not even a close call. Elegance, dignity, and respect are not just nice values to have. In a business literally built around life's most sensitive moments, they ARE your entire brand. So I ask you -- how would you have felt? And if you were that representative, how would you have handled it differently?

Sometimes you have to wait 30 min on the phone to get a person if you don't want to leave a message…read moreor use the answering service, but that's because they are talking to someone for thirty min or more. Judy literally sat there and answered every question I had, just as sweetly as a human could. I didn't even know what to ask sometimes, but everything was very straightforward. When they give you the final price that's exactly what you pay. You do have to pick up your own ashes if you don't pay for delivery. They are very straightforward, you want to not pay for 5 death certificates, then don't, but know you have that option. They also email back and forth for people who don't want to wait on the phone or talk to people in the phone.

aCremation is who my mom had chosen to take care of her when she passed. The two people that came…read moreto take her away did so in a very respectful way. We were blown away by their attention to her and how carefully they transported her. She was covered with a beautiful quilt that had hearts on it. She would have loved that. Thank you aCremation!