The doctor I had at this location was superb. However the ladies at the front desk were never…read morehelpful about anything. Always rude and and never cheerful. I recently got a prescription from my doctor and I took it to the pharmacy to have it filled. The pharmacy said my insurance wouldn't cover it without a doctor's authorization. I called concord family medicine and they said there was nothing they could do. This is not the case. I called my insurance company and asked them what they needed exactly. They said they needed to concord family medicine to call them. I called concord family medicine and they said there was still nothing they could do. Still attempting to work with them. After the issue is resolved I'm getting a new Dr.

Never again. Horrible practice all around. Every person in…read morethat office has been horribly rude. My fiancé has seen Borrelli for years and until recently he didn't have problems with anyone other than the front desk ladies (who are always rude and have hung up on him and never help him). He has hypogonadism where he has severe depression and anxiety, always in a dreamlike mind state, weight gain, and other symptoms that majorly effect his lifestyle and quality of life due to low testosterone. From ages 20 to like 50 something should be anywhere from 47-240 (roughly not exact numbers) regardless, he is 22 and he had 18. So they did another blood test. The HIGHEST possible amount he has in his body is 121. Ie WHY HES GOING THROUGH ALL THESE HORRIBLE SYMPTOMS. Borrelli said he's fine and he's not gonna help him. My fiancé spoke with Bree in the lab and she set him up for another blood test. He took off work, drove all the way from Warsaw and was told de Borrelli will NOT test him again and he isn't going to help him or refer him to a specialist. The lack of passion for helping their patients in need awes me. Needless to say we're finding him a new pcp.

Frustrated with overbilling. Took my son in for a well child check up and was billed $95 extra…read moredollars because we asked about unusual growth pattern of his chest bone. This took all of three or four minutes. When I questioned the billing was told that it was also because he is AD, although his condition was stable with no ongoing concerns.

Dr. Annan is by far one of the most knowledgeable, caring and professional physicians that I have…read moreever had the pleasure of interacting with. As a 37 year Healthcare Executive and CEO, this is saying a mouthful. Dr. Annans approach to medicine and ensuring the highest quality of care for her patients is uncompromising. I trust and value her knowledge and skills completely and would never consider seeking care anywhere else. This physician is absolutely amazing.

From the owner: Family Medicine, Women's Health and Obesity Medicine.read more

If I could rate with zero stars I would. This whole…read moreoperation is a complete scam. After attending 2 appointments where I was demeaned and spoken to like a child, I should have left. Insurance will not cover the office visits ranging from 150-300. They have you do bloodwork and then will not give results over the phone. They hold them hostage until you are forced to make another appointment paying a new office visit simply to get results. They then send you home with more tests upwards of 300.00 each for you to perform at home, send in and then pay ANOTHER office visit to get those results. They say they are into whole health healing but they are not. They are very much money focused clearly more is better. They are into vitamin peddling at best. They do not care a single bit about finding solutions but try to keep you in a continuous testing appointment loop. They did not do a single thing to better my health after 2,000+ dollars spent. They have actually made my health much worse. They left me without thyroid medicine for 8+ days and said they had to cut me loose because I was rude and non compliant.

Crossroads offers traditional medicine through the lens of alternative treatments. They're…read moreWHOLEistic as they go beyond treating the symptom to get to the root of the disease and treating the WHOLE person not just the obvious painful points.

I am so glad I chose this practice. Stephanie Brenneman was absolutely amazing and so was nursing…read morestaff. I HIGHLY recommend them. I felt so comfortable and well taken care of!!

I just call today for 8 times customer service keep hand up on me without reason, answering phone…read moreby intro then hand up per patient she so rude and unpolite, no manner as telephone operators.

hart city some say they have been on hold forever I have never been on hold over 3 minutes over a…read more10 year period. overall I am very plesed

The wait is utterly ridiculous never have I had this long of a wait for half ass doctorread more