We live between Waco Tx and Dallas and went to no less than 5 dealerships in that local area. We…read morelooked at hundreds of rigs and did our research. We knew what we wanted, how much we wanted to pay but finding the right dealership was proving to be the problem. The local dealerships would Not show us what we wanted, wouldn't listen, the prices were high, they wanted down payments before we left even though we had not committed to anything, called late at night... But we were scrolling through rv traders and saw the Exact trailer we were looking for the only problem was that it was 2+ hours away from us. We called to make sure the rig was still available before we made the drive and it was! Aaron was the salesperson we were lucky enough to talk to. By the time we reached the dealership he had the rig pulled to the front, ac hooked up, cold and the slides out. We walked through the unit and it was perfect. He told us all about the features and let us just sit and ask questions inside and outside. We went from front to back with him asking questions and him taking time with us to make sure we were satisfied. He took us to another rig just to make sure it we were satisfied with the first rv. We went inside and made an appointment to come back after they had the rig ready to pick up. When we went to pick up and sign papers we went to the back where our unit was sitting all cleaned and ready for our inspection. The guys there took us through every inch of the unit and showed us how to set it up and break it down. We met the guys in the shop and bought a few supplies. By this time we had been at the dealership about 2 hours... we had not signed papers yet and they had already spent time educating us. When we got to the business office, he had everything ready including an insurance quote! We signed paperwork and went to the back to load up our rig for a couple of days trial run. The people at clear creek from the sales team, business office. shop, make ready and even the owner are top notch! This is a family and we felt like we were part of it! Very much worth the drive. We will even use them for service! We have owned many RVs and dealt with all kinds of dealers but clear creek is by far the most outstanding!

​Watch your numbers closely in the finance office. Nearly $7,300 in optional backend products (GAP…read morewaiver, service contract, and roadside plan) were slipped into my loan without clear disclosure during closing. I only noticed after reviewing my paperwork at home. ​I delivered a timely 30-day cancellation notice and am currently waiting for the full refund to post to my loan balance. Due to the lack of transparency and deceptive add-on packing during the sale ​I am submitting formal complaints with both the Texas Office of Consumer Credit Commissioner (OCCC) and the Texas Department of Licensing and Regulation (TDLR) to report these deceptive closing tactics. Do not sign anything in their finance office without questioning every number.

Me and my husband just picked up our new RV from here and had a wonderful experience! Sydney was so…read morehelpful taking care of everything over the phone and getting it ready for us to just pick it up when we got there and Drew was very knowledgeable and helpful about going over all of the specs with us! It was a pleasure doing business with them!

My husband and I recently bought our first RV!! Thank to general manager, Lance Finley And Walter…read moreWilliams made our purchase smooth sailing.

Excellent service. Very friendly staff…read more Will continue to do business Erik, JR and the whole staff is awesome

Went in to check out a few options for my next camp trailer and JR was very helpful and…read moreknowledgeable! He showed us what would best fit our needs/budget and wasn't the typical salesman who tries to pressure you into buying!

Called looking for a part. Originally put me on hold sent me to the parts department where it went…read moreto voicemail. Called back same guy answered. Told him I was the one looking for the part and he just said oh no we don't have those. I'm pretty sure he didn't even bother to look. So guess what I called Napa auto parts got the same part probably for cheaper and they appreciate my business. So just because you're looking for an RV part does not mean you have to go to the family RV center cause despite their advertisement you were not part of the family!

Brad was an amazing salesman. He was honest and upfront about everything. I wish every person i…read moredeal with on a day to day were like him. now go watch SONS OF ANARCHY. THANKS FOR EVERYTHING Lonnie and Jennifer Fisk

Roy did a Great Job fixed the A/C and Water Pump on our RV on time and a Good Price ! Mobil RV…read moreservice is hard to find We will use him again if Needed !

I am living in an RV temporarily while I build a house. Roy at M&R is a godsend! He has been out…read moreseveral times for my and my mom's RVs in the past year. He has replaced our water heater, cleaned and serviced our furnace, provided valuable advice on the holding tanks and helped us manage through everything. When one of our AC units began freezing up, there was no hesitation but to call Roy! Honest and helpful. Very upfront about charges and costs.

Will Eubanks found the rv we wanted and gave us a great price. He also obtained financing at a…read morebetter rate than we found, and guided us to a good insurance agent. He's been professional and efficient throughout the entire process: searching rvs, purchasing and after-sales. 5 stars isn't enough - Will goes to 11! Steve and Donna Spratt

I tried to handle this a better way San Angelo RV Either the…read moreworst liars or the most inept business have ever witnessed. We knew what we wanted ahead time and they just happened to have it in stock. We were met with a smiley glad hand who proceeded to tell us what we needed to put down and why we didn't need to put down as much as we originally wanted to, so be it. Every customer that called in while we talked to this "gentleman", This man, would roll his eyes and just mock and blow off having something smart to say while dismissing them getting back to us. Between talking about the "crackheads" in the hotel next door to their dealership while making the deal we were telling him we had come all the way from Odessa to look at the unit and one of our major concerns would be servicing the unit. The "gentleman" assured us they were just about to open a branch around the Odessa/Midland area and it wouldn't be a issue at all. It was a huge one, one the wasn't going to be apparent until about two weeks after t was dropped off at the Midland location which was either to busy to call or it hadn't crossed their minds to call me, I got both answers. It turns out there is another dealer in this area that sells this brand of rv here in the Odessa/Midland area so they cannot do the warranty work there as promised but if I haul it after waiting two weeks without anyone calling they would accommodate us. No thank you. By this time I had enough it wasn't enough that it looked like people had been just rummaging through my personal belongings while sitting on their lot for apparently nothing. I called politely several times and asked to have the owners call me not for any chew out session but I would want to know. It gets worse though I ended up calling the manufacturer of the unit to talk about the defects on the brand new unit and the places I could take it to get it worked on since the very reason we bought it was to make some memories with someone who's time on this planet is very limited at this point. This being said I sent this list to the same gentleman that sold us the unit and told him the mistakes he made in telling us his new location would help us and that I had spoken to the manufacturer and half of the items on the list should have been taken care of by the dealer before delivery my only problem was this was sent over text because I couldn't get this man to answer his phone. His response was even though he didn't know my wife was going to answer my phone was to chew her up one side and down the other I tried calmly several times again and again to get the owners to call me as to not Disparage anyone's company unfairly but this is where we are I asked politely many times to not be ignored by management that I feel would just cover for bad actors that have been with the company probably too long