Everything but the weather was perfect that day ...my first time there and the staff,.. the doctor…read morewere all so good and professional and put me at ease..who i told i would write a good review ...I actually had fun ...

Great service friendly people! They do a thorough exam and…read moremade sure insurance covered upfront costs

My eye was driving me crazy for two weeks and unfortunately my MD's suggestion of anti-bac eyedrops…read morewas getting me nowhere, so I finally decided to visit a proper eye doctor for the first time ever. First, I have to praise the two women working at the front desk. For a 7PM appointment (which is completely flexible for an office!), these two employees were as pleasant, well-spoken, and professional as could be. They were great in helping me arrange the appt and in answering a few questions earlier in the day, and they were even better in assisting with with sign in & new patient paperwork when I arrived. Other existing patients were there who were also enjoying conversation with them. Truly outstanding service for a medical office. Now onto the doctor - I am pretty sure it was Dr. Fabery I met with; I hope I have the right physician. Totally professional, relaxed, and informative. I felt like I was with an intelligent friend more than with a doctor. In just a few minutes I was examined, and a piece of debris was removed without any pain. I was lucky it was such a simple thing but either way, I'm confident their professional care is on point and would not hesitate to go back. Thanks for the great service!

Dr. Walker and all of the staff here were very friendly. They made my family of 4 feel comfortable…read more They were fast and efficient.

Staff is so friendly. I went for LASIK and the process was amazing. Great follow up when corporate…read more made a billing mistake. They really went to battle for me and didn't relent until the problem was solved. I'm actually sad my eyes are completely heeled and doing so well now; it means I wont have another reason to see them!

Dr. Lee was referred to my son for a very painful condition in his eye by our family optometrist…read more The staff was very responsive and compassionate and I got in to see her right away. Dr. Lee explained things very well and put me at ease with the journey we are on, reassuring me that, day or night I could call with concerns. She communicated with my son directly and made him feel at ease with what she needed to do and what to expect in the next few weeks. I feel immense gratitude and appreciation for Dr. Lee and her staff. I highly recommend going to them for eye care needs.

I was in the market for a new vision Dr till i found out the current at the time had left…read more Dr. Kowalsky is in fact a great upgrade and hell of an addition to the team compared to who (i won't say Dr.) was in there prior. This office is full of rock stars now.

He was very mean and rude to me. I came in with a complex medical issue and I'm upset at how he…read moretreated me. I don't recommend him at all.

Outstanding Customer Service…read more I have been a customer of the Pearl Vision Sparta and Rockaway locations since 2020 and have worn Silhouette eyeglasses for over 25 years. My last three purchases have been through Pearl Vision. With my first two purchases, everything was perfect--no issues at all. Unfortunately, my most recent purchase in November 2024 did not go as smoothly. Due to what I believe is a defective frame, I had to return the glasses for repair three times. However, this was absolutely no fault of Pearl Vision. Each time I visited both locations, the staff members were nothing short of spectacular. They never once suggested the issue was my fault. In fact, they did quite the opposite--they took full responsibility for what appeared to be a flaw in the frame or lenses and handled the situation professionally and promptly. While the customer service during all three purchases was very good, their customer service after the sale was truly outstanding. Thank you for your continued commitment to excellence. Manny Quinoa

We could not have had a better experience with this team of professionals…read more Dr. Patel and her team are absolutely wonderful. I have never needed glasses before and this was my first exam in over 10 years. They were patient with me and explained all the equipment. They were funny at time and the doctor, herself, was extremely knowledgable. By the time I left I felt like part of the Dr Patel & Pearl Vision Family. My husband who needs glasses every year was blow away by the professionalism, knowledge, insight and respect he was shown. The glasses reps on the Pearl Vision side, Rick & Cliff are fabulous. They have such a sense of style, comfort and affordability depending on your needs when helping you pick out frames. Rick is a VSP insurance rep so he knew everything about our plan. Cliff was amazing when working all our savings on the computer and has 35 years experience in optometry and glasses sales. Thank you so much for helping my husband and I. We will be back soon with an appointment for my daughter to join your practice. Hope you all have a happy new year.

NOPE NOPE NOPE! I waited 2 months for an appointment and then when I was 5 mins away and they…read morecalled me to tell me I needed a referral to come in. I NEVER needed a referral before, my son goes to the eye Dr every year. When I asked why she called me 5 mins before my appointment she said "Normally we don't call anyone so we are doing you a favor."

The care they provided was quite adequate. The bill they provided was ridiculously high. We won't…read morebe going back.