Caution and warning. When you make an appointment be aware of pushy money grab tactics from the…read moreoffice personnel and what their computers tell them. If it's been awhile since your last exam and an insurance change happened to a spouses employers insurance they submit regardless and keep the co-pay. I even wonder if they're charging more for the service without exact insurance because nobody as in customers really checks the rate they submitted to the phantom insurance.

My boyfriend and I tried on glasses after an exam there , one pair came to $1000! The other pair…read morehad insurance but still came to over $500. Anyway, we decided to get our prescriptions and order the glasses online. Turns out we were not given all of the pertinent information necessary to order the glasses. When we called they said they absolutely would not give it to us because we didn't buy their overpriced glasses. Do not go there unless you're willing to pay big bucks. The same glasses online are half the price. Update: my boyfriend and I just got second opinions on our prescriptions and our original ones were incorrect!!! Stay away from here!

So this is a split review. I came here last year (2025) and saw Dr. Olsinski and he was wonderful…read more I had some serious issues be cause I have MS and a severe convergence issue and he spent almost an hour with me tweaking everything to make sure that the prescription was perfect - more so than any other doctor I have dealt with. He did a great job and they were the best prescription I've had in ages. Friendly. Professional. A++++ across the board. And their staff is always super pleasant. Calm, soft spoken and professional. A+there as well. Now onto this year (2026.) Due to health issues and surgery scheduling there was a conflict and I had to as the owner of the practice, Dr. K. Complete difference. He's supposed to be one of the best and I'm sure had he done the exam, it would have been great. However it was a tech who did everything, and though he was sweet, he is a tech. I paid to see a doctor. I have a medical condition. They did this virtual thing and it didn't show that it was adding up and it's a convergence issue. The tech (RJ) not to worry the doctor would address it. Dr K did not address it. He did address my dry eye issue yes and he was pleasant. Yes . Talked about the previous prescription, said he would tweak it, but he didn't double check anything to make sure that it was correct. He didn't even put me through the basic part where they make you look through the machine and they do the "is a better or 2?" as they click back and forth. He just looked at my glasses and said that oh yeah, the prescription on the progressive one of them doesn't even have Progressive (yet I know that it does because I saw my optometrist who's local and I saw a neuro ophthalmologist and they all said the progressive was there). So that's number ONE. Number TWO, they claimed it was too LOW, and I'm like OKAY, fine but he didn't measure to see where it was going to go up HIGHER. There was no checking further a sibsaid. He just said he would tweak my script. But how can you tweak a script a year later without any new information??? I have been wearing glasses since I was seven. I know how this works and I have been seeing neuro-ophthalmologist and optometrist for the last few years since I was diagnosed. It just felt a wham bam thank you ma'am sort of thing compared to Dr. O, which was night and day. So I called back the very next day to just see you know could I come in for a different exam and at first they were like yeah, you can come in to see Dr. O - no issue. The administrative director (Leslie) said, why did they put you with Dr. K? (after I explained the situation.) I told her had been a scheduling conflict- found it strange that she would even say that. He's supposed to be one of the best. But because he was the owner of the practice I felt weird calling - I suspected there was going to be an issue but, I did it anyway and I was polite. He got on the phone and told him he stood by everything and I tried to explain my concerns and he talked right over me and then just said fine basically whatever I'll have them refunded and you can go somewhere else. Essentially throwing me out of the practice because I didn't agree with him. Never gave me the option of seeing Dr. O because he said he stood by everything he himself said. If he stood by everything, what's the harm in having another doctor look at it to agree with him? Especially one who had already seen me before? Ego? Or because Dr. O might now have agreed? But that's not even the point. How about just making the patient feel better to maintain a good doctor /patient relationship? I've literally gone to optometrist, opthamologist and neuro specialists for years. I know how proper exams are done. He didn't like what I had to say and behaved unprofessionally. They told me they wouldn't give me my money back, and I said well why did I pay the $60 the VR thing didn't work and it wasn't addressed. They said that was just paid for the way to avoid dilation. Seriously? That wasn't explained to me (by the tech). Had I known that that's what I was paying for, I would have just been dilated. I paid an extra $60 plus my co-pay so $70 only to in the end, have to go see another doctor. The insurance said that SYS isn't going to file the claim - they don't have to. The business got 70 bucks from me cash between misrepresented exam & copay they don't have to give back. Why would they, or file a claim when they didn't do an actual exam? They're basically getting $70 for 0 effort and no true medical care. But it was just Dr. K and I alone in the room. He owns the practice so my word against his. I am a disabled woman in her 40s who just had hip surgery and like I said, my blood pressure was in the toilet. That should have also been taken into consideration and it wasn't. I got poor service and they still If I could give Dr. O a five star himself. I would NEVER RECCOMEND Dr. K If Dr. O ever opened his own practice, I'd be there.

No waiting when you arrive. Up to date equipment, check for any eye issues. Great employees…read more Great selection of frames.

Been going there since she opened. Always great professional service. Would highly recommend.read more

Been going to her for many years. Finally found someone who is kind, patient and gentle with my…read morehusband who is finicky when it comes to his "eyes"... We have followed her from location to location through the years. Currently she is working in the office of John Fischer, OD @ 102 Wheatfield Dr, Ste C, Milford, PA. She's a peach! Staff is also friendly and make you comfortable...

Can't recommend this place highly enough. I went in to purchase a pair of glasses after struggling…read morewith a new pair I had purchased somewhere else. Susan was patient, adjusted my current glasses, and helped me learn more about progressive lenses and the inevitable adjustments I needed to make. She then told me to wear this pair for a few weeks to ensure the prescription was correct before ordering the second pair I wanted. You can bet I'll be back to purchase that second pair of glasses there - but I cannot get over the professional and courteous service they provided to me before I'm even a paying customer.

Pleasant experience all around. Love Dr Gillow. The staff is friendly and accommodating.read more

Wife bought glasses here today, almost $1000, Salesperson…read morewas on her like glue. Imagine they offer no insurance just for a $50 fee for the frame only. Run don't go near this place

Excellent!!!!! The woman who did my ultrasound was the NICEST person ever !!!! Very caring and…read morepatient and dr was good as well..... also the front desk people are nice but I really wanted to comment on the ultrasound lady because she was the nicest woman I have met !!!! Highly recommend!!!!

Two doctors in this office ignored my symotoms and tears (resulting in sepsis), made false notes in…read moremy patient file not representative of what symptoms or concerns were discussed, offered contradicting information depending on what day it was, failed to find a cause for my issue, and did not refer me to or consult with any other specialists (such as a nephrologist) over the course of 7+ years. This is just the tip of the icsberg. I have since switched to a specialist in Hackensack who in one appointment had a initial diagnosis from reviewing my records and a game plan with a team of specialists on board. If you want to be heathy I strongly recommend staying away from this practice.

Anyone who wants an extraordinary Optometrist should absolutely book an appointment with Dr Glasner…read moreat Eye Associates of Monroe County. The office can be reached by phone at 570-476-1114. My husband and I were lucky enough to find Dr Glasner over a year ago. We had such a good experience that we actually looked forward to our eye exams today. We never thought that todays visit would exceed our expectations, until we met the optician named Miliie. She worked back and forth with us and our insurance until she was able to secure exactly what we wanted. I.E. she fought for us with our insurance. I've never had the experience of anyone fighting with our insurance for us.. So vey grateful.

Probably one of the most professional and relatable optometrist that I've ever dealt with…read more Excellent selection of affordable or designer frames as well. These guys are very very fair with pricing, have amazing technicians, incredible people at the front desk who are willing to go above and beyond to help you. Bottom line, I would never recommend anyone but them Andrew D

Dr. Grimm provides exceptional service. She is very knowledgeable and receptive to her patients'…read moreneeds. Dr. Grimm specializes in treating people with my eye condition. The equipment she uses is top of the line. She exceeded my expectations and made me feel valued. I am fortunate to be her patient. Dr. Grimm is assisted by a talented, friendly team - Amy is stylish with optical selection; Shivanie is excellent at eye examination, and Kerry is adept at insurance navigation. I am very satisfied with the team at Advanced Eyecare Specialists. I wholeheartedly recommend them!

Dr. Grimm and staff are extremely professional and very nice. The office is very clean…read more Dr. Grimm's office has the latest technology. I feel very confident bringing my family to see her. They are very patient with my 6-year old twins. I love and appreciate the care my family and I receive. Without hesitation, I would recommend Advanced Eye Care Specialist.