I've been a client for close to 40 yrs. Excellent service, caring and very professional owners,…read moreDoug and Susan. Their in-house optometrist have also been excellent and precise in prescribing my family's specific prescriptions. Highly recommend this business!

Love Manhire. Been a customer for over 25 years. Even when I moved out of the area, I still drive…read moreback to use their services. They've always been very helpful. They go above and beyond to make sure you get the right pair of glasses and to see to your satisfaction.

As a new patient I was very impressed with Dr Seigel's thorough explanation of our eye exams. The…read morestaff was extremely informative as well and not a lot of up-selling which I appreciated. I only wish they had later hours since my family and I have very busy schedules.

Went to this office for exam and purchased glasses and contacts.When I went to order contacts…read morethrough 1-800 the office would not confirm my prescription even though it was less than one year old. Have not had this problem in the past with previous providers. You are sent an automatic email with an appointment for a yearly check-up, which I couldn't make. When I tried to rebook for a Saturday the first available appointment was over 6 weeks away. Went with a different provider in the area that had more flexibility with appointments....and better prices.

I went there with my daughter to have an eye exam. I have…read moreinsurance, but got up charged an additional advanced eye exam fee for both of us!! When the exams were completed, it's almost as if the previous receptionist didn't even know us. She just pointed that he will help you. I went to see what were my options for new frames for both me and my daughter. Again, we were being up charged on the frames and possibly the lenses. I didn't move forward with the purchase at Hackettstown Pearl Vision as we would have ended up paying $1,000 or more. And that's with insurance. Feeling cheated at Pearlvision and getting bad vibes drove me to LensCrafters.'I got what I wanted elsewhere and am satisfied!!

The staff is very friendly and helpful, and I was impressed that I was able to get an appointment…read morebefore year end. They were the first place that actually agreed to let me replace the lenses in my favorite frames. They were efficient and timely, and I got the glasses back in a few days.

I can't speak poorly enough of my experience with Dr. Miller. I made an appointment and was called…read moreright back and asked to come in earlier. Since I was working I said I would come as early as I could. When I arrived, I asked for my eyes to be dialated. The whole exam lasted about 6 minutes. The doctor mocked my response when I said I was having a hard time differentiating the colors and then went on a rant about jehovas witnesses. Also, never dialating my eyes. Gave me a bizarre prescription sent me out to the sales woman and to look at glasses while him and his staff packed up their things and left (it was 4:30.) A week later I went for a second opinion and they dialated my eyes and saw burst blood vessels and took my blood pressure that was 240/180 and sent me to the hospital where they addressed what was wrong. If Dr. Miller cared more about his patients and less about running out the door, maybe he would have been able to fix this earlier. I will continue to tell everyone what an awful doctor this man is.

After visiting two other Doctors, I could not get contacts that fit properly. I could not wear…read morecontacts for more than a day. I was told by one Doctor to take them out for two days and wear them for one day. This was unexceptionable! I received a recommendation through a friend and scheduled an appointment. After two trials with different Contact Lens companies, Dr. Miller was able to find the right match and by finding an Astigmatism. He is patient, thorough and goes the extra mile. A very good Optometrist and a very good Man. Frank Rocco

Terrible experience here. We arrived early for his 8:45 am appointment. We made our way into the…read moreoffice. There was a medical sales rep waiting along with another grumpy patient. The front desk receptionist, Debbie, did not acknowledge my father and I as we came through the door as she was texting on her cell phone. Office waiting room chairs were stained and ripped. The optical center was closed with no eye glasses to chose from. When we were finally seen she was outstanding helping my father.

I am not sure how to begin...let me preface by saying 3 visits... still NO lasik. This experience…read morewas beyond awful, and I will never be coming back. I came with the intention of getting Lasik performed on my bad eye (the other was corrected with cataract surgery.) I am 26 years old with recent history of 6 eye surgeries for retinal detachments, retinal thinning, and cataracts. I assumed this practice would be qualified. I received two consults, first one was almost $250 which went well, and Dr. Lalin as well as Dr. Shah seemed optimistic that Lasik was the right choice. Let me mention I had technically two lasik appointments, and both times the technicians failed to realize I was scheduled for one eye only. Doesn't exactly make me feel confident in care. They scheduled me for a pre-op Lasik appointment, which was DIFFERENT than the consult, on a Thursday. Due to my eye conditions, without wearing a contact I am unable to see. One eye is extremely near sighted and one is extremely far sighted. I can't wear glasses due to the drastic difference of prescriptions, so I needed to take off work for 1 week to prepare. I walk in Thursday morning for pre-op and the woman at the desk demands $2000 for the surgery that was allegedly the next day. I was under the impression I was scheduled for a pre-op appointment, and no one had mentioned surgery, let alone up-front payment before the consult! The office manager, Tracy, was so kind and helped square everything away. Three hours later...I met with Dr. Shah who mentioned since they "forgot" to tell me about my surgery date, I needed to prepare again, and take off another week of work, since I couldn't wear a contact, for the surgery date. I received a call a few days later demanding payment again, despite being told that I could bring my care credit info the day of the surgery. I paid the $2000, despite feeling nervous for the surgery due to this facility being all over the place. Wednesday I received a call saying my surgery was 7:15 Friday - I needed to pick up the prescriptions they gave me. I paid out of pocket for these scripts. Thursday NIGHT I received ANOTHER call stating "the machine isn't working properly. We are going to reschedule your surgery." Two weeks I had taken off of work, my boyfriend took off work so he could drive me, $2250 gone, plus the cost of prescriptions, and nothing to show for it. They refunded the $2000, but I am still fighting for the $250 since I don't trust them to operate. I wouldn't recommend this place to anyone.