FAIR WARNING: 10 mos after my first Visionworks glasses.....screw loosens and lens pops…read moreout.......crummy frames......customer spokesperson refuses to correct problem even though it was their doing........I was told I didn't buy their warranty.....I replied "I need a warranty to protect me from you?".......crickets Never going back.

Today my visit at Vision Works went great. Haven't seen an eye doctor in a few years. They were…read morevery thorough and my experince was better then the eye doctors office near my town. Very efficient , prompt and I definately recommend them.

My family and I have been going to Dr. Dorman's for years. Dr Dorman is a wonderful doctor, She has…read moregreat bedside manners, She listens, super courteous, and always takes her time when doing your checkup. We highly recommend. Dr Dorman for all your eye needs.

I had her as an eye doctor in mtn lakes, and she was absolutely the best eye dr I've ever had…read more She took the time to thoroughly check each eye (which made a HUGE difference.) She told me about what I should be concerned about, what to be on the look at for, and how to handle it. She should definitely be your first choice.

This is a new location for Warren Eye Care (yes, the name tells you their previous location)…read more I first became aware of them because I bought Google Glass and they were listed as one of the few places that would fill a prescription to fit their lenses. After one visit, I moved myself and my family from another local business to this place for all of our eyecare and glasses needs. The owner Michael Kim is a pleasure to deal with, he is warm, friendly, respectful and has a great sense of humor and best of all, he really knows his business. He has a few different eye doctors that are there at different days of the week and it isn't difficult to get an appointment. His shop is always spotless, I honestly wish that most restaurants had a public bathroom as clean as his. Michael is one of those business professionals that I trust completely. He is quick to tell me that I really should spend a few extra dollars to get something that will make me happy and just as quick to tell me that my prescription hasn't changed much and I probably can wait a bit longer for new glasses and save some money. His wife Gina is a lovely woman and very friendly and the eye doctors he has working for him are both great. The shop is large, clean and has a very nice selection and Michael is a master of his trade, when he takes measurements and mounts your lenses in the frames you pick, the work is perfect and he treats you as if you're his only customer and wants to make a great impression. When we visit, I bring my wife and daughter and are usually there for a while picking out frames and seeing the optometrist and I see how happy his customers are when dealing with this business. TLTR - I went here with reservations as I already had a place and felt bad about going to another business, but the care and service here is unparalleled! They easily made me and my family customers for life.

Have taken both kids there for glasses and contacts, super easy and helpful, friendly. They were…read morevery patient teaching my youngest (11 years old) to use contacts, which we wanted for safety with sports.

Had several appointments over the years here, but made the mistake of leaving to go to The Eye…read moreSpecialists (see my negative Yelp review), thinking they could serve my potential future needs better. I have since returned to this practice, specifically Dr. Ehrlich. He is professional, caring and makes you feel comfortable. You don't feel like a "number" just going through the motions like at a larger office.

The best eye doc bar none. I highly recommend Dr Ehrlich!! He is very thorough and I never had an…read moreinstance where, even if busy where he couldn't see me. Never had a better doc!!

The doctors are okay. The doctor I saw was attentive and responsive both the first time they made…read moremy glasses and the second time since the first pair of lenses were not acceptable. However if you go there, once you have the prescription in hand and they try to hustle you to look at frames and order glasses, say you have a cousin in the business and head straight for the door. Frames and lenses are way too expensive and at best, no better quality than you'll get elsewhere.

First time visit…read more Very professional staff Met with Dr. Fishbein He took his time, answered all my questions I was very satisfied

Irina provided exceptional customer service and clearly has a passion for her work. She is a…read morevaluable asset to the company and made my purchase experience smooth and enjoyable.

Great customer service! Doctor Samuel is very attentive and explains things in a way anyone can…read moreunderstand. I definitely recommend.

After 30 years my former Eye specialist retired and referred me to…read more Dr. Alan Salz. So happy to now to have another wonderful eye surgeon. I have had Cataract surgery since for both eyes now. I CAN SEE CLEARLY NOW! Thank you Dr. Salz.

Excellent doctor. My eye exam was beyond thorough, he found defects that could indicate macular…read moredegeneration in my eyes that other doctors missed. Now I will have to be regularly monitored for it, that's okay, better to treat things when it's small. This will be my doctor for life. He is also highly recommended by other doctors for laser eye procedures.

The staff was very accommodating and squeezed me into their schedule because I had a time sensitive…read moreneed for a visit. When I arrived, they greeted me at the door, the ladies were all very friendly. The techs were very knowledgeable. The doctor was very thorough and professional during the exam. I had a vision plan but didn't know much and the office staff helped me find my coverage and optimize my glasses based on my plan. For glasses, the office had a nice selection of frames and helped guide me through the process (I had not had Rx glasses before). Location was nice because they have a little parking lot which means you don't have to search for a spot and pay a meter like most places in Somerville. Highly recommend.

I won't go into great detail, but I've had a medical condition for the past month that has…read moreprevented me from driving. One of my requirements from the NJMVC to reacquire my drivers license is to provide them with results from a vision test. I don't use my glasses currently and I'm not required by the state to wear them while driving. I called SFE on Wednesday (5/8/19) to obtain the strength of my last prescription glasses so that I can replace my old and scratched lenses in order to properly perform my vision test. After filling out my release form, I dropped it off in person (as I was not allowed to fax or email it over). As I dropped it off (since I currently do not have the ability to drive) I requested from Wendi, the receptionist, that she please call me when the records are completed so I could coordinate with someone for a ride over to pick them up. She confirmed this by reading my phone number from my file out loud to me to check that it was still the same. Yesterday (5/9/19), I called the office around 4:45 PM to see why I haven't received a call to see if my documents were ready as I was promised. I was told in a very condescending tone that "they've been here waiting since 2:00 PM." When I asked over the phone why I didn't receive a phone call, I got a song and a dance about how "I never asked for a phone call". You literally read my number out loud to me. I'm not allowed to drive. Why would I lie about asking for a phone call? Not my fault she's unorganized and didn't write anything down. When I mentioned that I'm not trying to argue about this over the phone, again, I got a condescending tone of "well, they're here now". Nice. I have 45 days to submit all of my tests to the NJMVC, so I had no choice but to find a ride for this day. Once I walked in, without saying a word, I was handed an envelope with all of my personal medical records. No identification was asked for, no date of birth, nothing. She just assumed I was the correct person picking up my documents. HUGE HIPAA VIOLATION!! I said "that's it?" She said "yup." Unfortunately, my girlfriend was present for all of my recent trips and had to witness all of this first-hand...but on we go with our lives. Thank you Somerville Family Eyecare for all of the hard work and effort you've put into running your practice. I appreciate what you've been able to do to correct my vision over the past 12 years. Unfortunately, I'm not going to allow my records to be in the hands of someone so careless that they just hand them out to anyone that just walks in the front door. Oh, and I also don't appreciate the nasty attitude from Wendi. I was originally going to see if SFE could provide my vision test since I now have vision insurance for the first time in 4 years, but I think I'd prefer to go anywhere else.

Great Staff! Clean and modern office Took me right away same…read moreday Forgot dr name but she was amazing!

Change of owner brought horrible attitudes not willing to help there customers and inability to be…read moresuccessfully professional, I would give a zero rating if possible, you lost three customers