Went browsing at Fleet Feet looking for a possible walking shoe. I had not planned on making a…read morepurchase, just looking at options and had already been to several stores, as I have several issues with feet and knees. The lady who greeted me asked if I had an appointment, I did not. She proceeded to assist me anyway, using technology to analyze my feet and walking pattern. I was surprised to find out one foot had a very high arch, while the other was very low. Was never told this before and this information helped to explain a lot of things. My high arch was collapsing, affecting the ankle and knee and opposite leg as I was favoring one side over the other. Denise took A LOT of time with me, fitted me with several options of shoes and arch supports. I found one shoe with a support that gave me relief in my knee that I had not had for many, many months. It is shocking that relief could be experienced so quickly. Everything is not back to normal yet, but I am very happy with my purchase of shoes, arch support, socks. I highly recommend Fleet Feet and I would go again for the excellent personalized service. I would also recommend taking advantage of setting an appointment.

I've been running my whole life. Qualified and ran 2 Bostons Marathons, ran a 50 mile ultra. Yet,…read morenever did a fitting at a Fleet Feet until last week. I had a great experience and even learned something new. I had no idea that when you use shoe inserts you're supposed to take out the original shoes insert. Mind blown. The staff is great and friendly. I cant recommend this place more. I'll be back in the future and hope to run one of their fun runs in the future.

Bought a pair of hokas for a168.00 they told me I could get 50% off if I used the receipt in ten…read moredays (it used to be for ever) I went back to get another pair of Hokas and went up to the counter to pay and get my half off then he pulls out some sign , which was not there when I bought the first pair and told me I could not use the discount on Hokas. I then told him why would I buy another pair of shoes at half off That I wouldn't wear , will not shop there anymore. Shoebox here I come

As a mild shoehead, I enjoyed the store, service great. A bit much on outdated stuff but still a…read morenice place.

I was impressed by the large selection of men's athletic shoes, at great prices! I'd just seen…read moreacross the lot at Dick's Sporting Goods where the cheapest tennis shoes were nearly $100 and most were $120-150! I passed on those and found the perfect pair on sale at Kohl's for just $29! I picked up some sports t-shirts for $19, too. So much cheaper than Dick's. The lady at the self check-out was helpful and friendly.

My husband and kids got me several maternity dresses from Kohls for Mother's Day 2025. Because I…read moream eleventy-million weeks pregnant, the dresses were all about a size too small to accommodate my growing belly--so I took all three dresses back to Kohls just a couple of days later in hopes to exchange them for store credit so that I could size up. As they were a gift, I did not have the card that was used to purchase the items, nor did I have a receipt. I figured it would be ok because the dresses still had all their tags on, they were purchased mere days prior, clearly had never been worn, and I was simply requesting store credit (not cash or anything). So, I hauled my giant, tired, pregnant self over to Kohls with my toddler in tow just to exchange these damn dresses. I was asked to give a phone number, email, and my state-issued drivers license. I freely gave this information. Then, the woman working there told me that without a receipt, they could only issue half-store credit. So, if I wanted to return the dresses, valued at around $100 for all three, for store credit, I would only get $50 store credit. Engage internal Karen mode. I ended up calmly and quietly just saying, " ok, I'll go home and find the receipt and bring them back for a full refund"...which I fully intend to do, this evening. And then, instead of keeping my money within that same store via store credit/exchange as I initially intended, I will walk out, spend the entire amount elsewhere, and probably never go to Kohl's again, as the vibe, price point, and shockingly worsening customer service leave so much to be desired. I understand that there could be a situation in which someone steals clothing, leaves the tags on, and then tries to return the items for cash....that probably happens all the time. I am sure this policy is an attempt to address that. However, it seems misapplied and misguided to use this policy against someone who is trying to exchange recently purchased, brand new, items for store credit. (Especially when the customer doing so gladly presents their government-issued photo ID and it is a couple of days after a national gift-giving holiday) Now though, I have to go through the hassle of going to Kohls all over again, taking another hour out of my day, in order to rectify something that should already have been fixed in like 5 minutes. And now, instead of just keeping my money within the store, I am taking it all elsewhere. Seems like a really stupid policy. I get that we live in a low-trust society, where theft is rampant. Despite this, I still don't have to patronize businesses that default treat all their customers with suspicion. For years, the selection and prices at Kohls had been mid, at best. The main reason to go to Kohls was always that they had great customer service and a stellar return policy. If that's no longer the case, and it seems to be, then I have no reason to go. Also, Kohls cash is now excluded for any sort of "premium" brands that they carry (Nike, Sephora, etc) so that sucks too. I see Kohls going the way of Sears...once they piss off the Midwestern moms and grandmas, their core clientele, the end is near.

Since the fall, I have had to stop and twice. The first time was to exchange a pair of soccer…read moreshorts for my eight-year-old that was accidentally ordered as an adult medium instead of a child's medium. The staff was extremely friendly and helpful. They didn't have the size needed in store, but took down my I formation and called me when it was ready (just a few business days later). My second trip was Christmas shopping for goalie gloves, a goalie jersey, and soccer ball. The prices were actually reasonable compared to the same product we had looked at on Amazon. With that being said, you can definitely spend a fair share of cash without putting much effort into it. Great selection, anything you could need to play rec or competitive soccer, friendly and convenient!

If you need soccer stuff, this is the place!…read more Good people that know what they are talking about. They have a nice uniform department and can get you anything you want. Most/many clubs use Stefans as their uniform supplier, and they keep your kids' information in the computer for easier ordering (online too!). Prices are reasonable. We thought shoes might be pricey there, being a "high end soccer store", but the shoes they carry are competitively priced with other stores. They also have the "good stuff" that other stores won't carry. Check the clearance rack for some nice clothing to wear otherwise - discontinued items can end up there. The store location is convenient and you can usually get help quickly.

Overall, DSW is fairly standard. Passable. Madison's East location fits that mold…read more I've found a couple pairs of casual and dressier work shoes here over the last few years. Staff is friendly, willing to help with back of house inventory searches or placing online orders for delivery to the store. The best time to visit are the very first day of major sale times. Watch out for those sale periods. There are the best chance to find a deal on that first day. You can sign up for the birthday and point club (and emails), and receive a $ credit on your birthday. There isn't much else to say. It's passable.

I found a pair of shoes I like on the DSW website. They advertise 20% off if I sign up for the VIP…read moreAccount. I did that and went to check out and no discount. I called, sat on hold, then had someone call me back. She said she can apply the discount and then wanted my credit card number. I told her that I wanted to use the PayPal option to check out and she told me that I don't get the discount. I ask why not? She said the item I want is excluded. Really?? They advertise 20% for new sign ups and nothing says that anything in particular is excluded. I told her that she must be able to give me coupon code to use to get the discount and she said no. So then I asked her to delete my account and that I did not wany any SPAM from them No emails, texts, or calls. She said she handled that by deleted my account. Guess what I still get??? Is this how DSW attracts buyers? False advertisement and once they have your email or phone, they spam you forever? I will NEVER shop with DSW.

Great selection, great service, great space. I love the intimate feel and personal attention,…read more and Donna's eye is unbeatable for one- of-a-kind, comfortable and affordable clothes. Can't wait to go back!

This is the best shopping experience I've had in a long time. The top I bought is cute and…read morecomfortable. I'll be shopping at the Hart Beat Boutique again!!! Love it!!

We went into their home section and found a little black meditating elephant. The trunk was broken…read moreand one of the tusks was also broken. It was about 6" tall, but we thought it was still cute. Since it had no tag we brought it to the front to see what they could do with the price. For is $12 broken knickknack they only wanted to give $2 off. When I offered $5 it was a no. They would rather throw something away. It got thrown in a bin damaging it further and we left. Their attitude is why we don't shop there often

Let me just say.. I've spent 20 years in customer service…read more The only reason this place didn't get one star is because the selection is awesome. The clothing section is well organized, however the home section, is absolutely out of control. I felt like I was in wonderland and didn't drink the correct potion. Clocks hanging from the rafters, everything just thrown around, no reason for anything to be anywhere. The adorable older woman at dressing was sweet and the floor staff seemed happy. Until I got to checkout. The cashier didn't say hello even when I said hello.. Didnt tell me my total.. Didnt say thank you or goodbye even when I said it to her. Essentially I checked myself out. She was too busy talking to her co worker who was also ignoring her customer. Sucks to give a lower star rating but these two ruined it for everyone else.

I have never had a bad experience shopping here. The color variety and selections are great- I'm a…read moreparticular fan of the Grey's Anatomy collection. Sometimes it can be annoying when you can find a top in your size but not the matching bottoms- but they also have a website to order those from in the event that they have none left. The staff have always been super friendly every-time I have gone- some even offering at the fitting rooms to look for different sizes while I keep trying things on. The rewards program is handy as well. They have super cute bedazzled badge reels to give your scrubs a little personality :) Value seems reasonable overall for the quality- and there's price ranges all over the place so that everyone can find something in their own budget. Usually some great sales options as well.

Christian was so helpful in showing me recommendations because of the thoughtful questions he asked…read moreregarding my likes and dislikes. He was incredibly attentive, personable, and funny. I had lots of fun shopping for scrubs and appreciated the selection to choose from. Thank you!!!