A wonderful place to go shoe shopping. Letty the manager gives excellent customer service is extremely knowledgeable and helpful. The value is exceptional. There's lots of parking and other things to do within a block. Highly recommend. read more

Just wow! We came into the store looking for athletic shoes for my 11-years-old son. A friend told me about the Marina store, so we headed out there from Seaside. When we got to the store, there was a nice arrangement of shoes in a well-organized and clean looking store. We measured my son's foot and it was just in between kids sizes and adult sizes so they were a little hard to find on our own. The associate Kai helped us out. He pulled out some Saucony shoes, two kinds and two sizes for us to try. they don't have half size so we tried another brand. We finally chose the right pair of Nikes. Kai was personable, knowledgeable, and helpful in every way. My son loved the shoes. I liked the price. Kai rang us up and put us into the reward program. I felt so good about experience that I called the store. I decided to write this positive review and throw some appreciation his way. read more

Where do I start? My cappuccinos are amazing, the food is local and delicious. the mural outside is a whole vibe. The workers remember you, the gift selection is great. It is a true local hub and gem. Thank you for an amazing gathering spot! read more

Famous Footwear - This is the spot! - Accessories Near Me - Marina, California

What a great business! They support the community! Lety is extremely thoughtful and kind. Please patronize Famous Footwear!

Great selection of shoes, sneakers and sandals. They also have backpacks but I come here for shoes. The prices are good and there seem to be a lot of different sizes for each shoe style. The store is big! Went in today looking for Nikes and I found a great deal on a pair of Nike revolution 5 running shoes. It's always great to go to a store that has a wide selection with a knowledgable staff, eager to help you, that's what I experience at this location. It was my first time going back to famous footwear before this covid -19 happened. Thank you to the employee Javier he had some trouble ringing up my shoes at the register. Then he quickly figured out the problem. Great service overall...I recommend this place if you are looking for name brand shoes without bleeding your bank account dry. read more

Famous Footwear - Nike Revolution 5 - Accessories Near Me - Marina, California

Will NEVER shop here again. The girl checking us out for my wife's $40 pair of shoes tells us if we apply for their credit card we can save 20% and we DONT have to charge it on the card if we get approved. So my wife did it and the girl goes and charges it on the card she just got approved for when she said we didn't have to. So weeks go by and we never receive a bill. We go into the store and ask them how much we owe so we can just pay it off. They supposedly "look it up" and we pay that amount. I believe like $55. Then months go by and we get a call one morning saying we owe $85 for late charges for not paying $5 that we still supposedly owed when we had THEIR EMPLOYEE looked it up and paid the amount stated. Long story short, we had to pay or it would affect her credit. Don't shop at this scamming place or if you do, DO NOT APPLY for their "credit card!!!" read more

The customer service in this shoe store is incredible. The staff here are very helpful and very friendly. I recently purchased a pair of Skechers walking shoes that was recommended by the manager of the store. I also purchased a pair of Clark's slip on clogs for my Mother. The Skechers recommended by the the young lady are so comfortable even more so than my prescribed diabetic shoes. My Mother says the Clark clogs are also so comfy and very well made. This shoe store is terrific and has excellent choices for everyone's different styles and taste. Definitely recommend to anyone looking for shoes and good customer service. read more

Best customer service I have received in a LONG time ! Devin associate 298023 was excellent! We shopped on 5/30 in store number 3197. In many other chains and retailers I have walked into a store and the employees did not seem to care about customer service or representing a the company well. This young man stepped up beyond any customer service I have received in a very long time. He knew his product and store policy, he was a spot on rep for great work ethic as well as a great rep for the company. We will def. be back to shop at this store because of Devin's excellent and refreshing customer service! read more

I drive to marina to go to this store for the second time even when there are stores a little closer to me, the staff is so helpful and greet you right when you come in. I knew exactly what I was looking for so it was a quick visit but props to the staff. They checked both the shoe sizes which some stores will forget to do. The store was lovely and clean and I will definitely return. read more

We had such a positive experience here today! My mom and I came in looking for boots for my mom (the only reason I have one star deducted was because we didn't end up walking out with anything, wasn't hugely impressed by the actual shoes. A lot of them seem kind of cheap looking and like they won't last long). We must've tried on every bootie and nearly every tennis shoe in a size 9 and 9.5 and the staff was so helpful. Specifically want to thank Marianna the associate manager for her help in guiding my mom to a really quality brand of tennis shoe and letting her try insoles that would help make her feet more comfortable. Marianna put away each of our shoeboxes and didn't act put out by all the work she had to do for us even though I know we were a little bit harder to help than your everyday person. Thank you!! And also, give her a raise if you haven't already. She is a valuable member of your team. The store itself is very clean, spacious with a variety of cheaper to moderately priced options. I personally felt like the quality wasn't there in the actual merchandise, but others may think differently. It's a great way to at least go in and try on a variety of styles and note which brands work for you and which don't. If you're in the Monterey area, it's definitely worth giving a shot. read more

Beeches be like, 'Are them "FAMOUS footwear" shoes???' Me: "Uhhh, YA! *cue music* ...started from the bottom now we here, here! #whatdafuqwasdat? Alriiiighty then..... "Famous" Footwear?... well perhaps for everyday, but their performance sneakers for running, basketball, etc. are on the mid to lower end as for available models. I usually go here for my brown leather shoes that I wear to work; usually Timberlands, sometimes Dockers. Famous Footwear seems to be consistent in the inventory that they carry and their prices are generally reasonable and occasionally they have a buy-one-get-one-half-off sale (BOGOHO?). This particular location is no exception and it is conveniently located in the Marina shopping complex, smack dab between Target and REI! Sometimes the staff may be a bit overzealous trying to upsell shoe cleaner, insoles, laces, socks, weed, etc. (just joking about that last one).... but HEY, I can appreciate a salesperson trying to make some extra bucks for their company! I'll be back. read more

Famous Footwear - Accessories Near Me - Marina, California

BAD SOCKS!! I hate socks that don't stay on my heals. So I go to reputable footwear company (so I think), thinking they will have quality socks and an employee that can sell me socks since they knows their merchandise. I told this employee that I can't find socks that dont slip of my heals. She swears over and over that she has the same problem and just really sells me on these 3 different socks that she wears that never slips off her heals. I ask her if the socks don't actually stay on my heals, are they returnable. Answer: NO. But she continues to sell me on these particular socks. I buy all 3 styles she recommends and spend $45.00. Try the first style on and wear for an hour...slips off my heals. Same with 2nd style; same with 3rd style. So I basically threw them in my giveaway box. I basically just threw away $45.00. Their socks are soft and have the feel of gel, but don't waste your money on crappy socks! read more

Great customer service, I used to work in a shoe store and they hit all the proper questions and helped me find what I needed. The language they used at the register along with the small talk they had with me was perfect, haven't had such great service in a long time. read more

The shoes are as good as other retail shoe stores. Same brands, decent prices. They have a rewards type program so you benefit from the $$ you spend. They have decent sales frequently. Clerks have always been friendly & helpful. Getting sizes down from up high.... One girl even called around to get a shoe they didn't have in the bf's size. He happily got the shoes in the right size and we've since been served again by this young woman. She remembered him after he triggered her memory. Don't remember her name but she was excellent, helpful and attentive & polite. The store's typically well organized & clean. We'll def be back read more

Famous Footwear - Shoooooooooes!!! - Accessories Near Me - Marina, California

I tried to shop here but was turned away. Walked in during the early afternoon with my mom and one year old son. Son was in a shopping cart, so I could have my hands free to pick out shoes for him. A few steps after I entered the store, however, I was told by a young sales clerk that shopping carts were not allowed in the store. "It's a space issue," he said. There were two other customers and wide aisles in the 10,000 or so square foot shop, so this rule makes absolutely no sense to me. Needless to say, they've lost any future business I may have taken there. read more

This was the best shoe buying experience I have had in many years. I had never been in this store before I walked in the door and had no idea where to start looking. A young lady asked what she could help me with and I told her I was looking for a good walking shoe. She asked my numerous pertinent questions then took me to look at two shoes that fit my needs. I tried on both of them, both were excellent it was hard to chose which one I liked better, she obviously knew what she was doing. I selected one pair and she took me up to the register where she inquired if I needed any socks that were on sale. was very knowledgeable, courteous, and friendly. The store was well organized, well stocked and clean. I will return! read more

This store has it all! If your looking for a comfortable Nike or just a casual day to day shoe. I have a job where I'm on my feet all day but have no type of shoe restrictions minus flip flops so this place keeps me coming back for anything I need. They also always have my favorite puma socks. And shame on the people's who reviews were upset about not bringing a cart in...the store is not that big, why would you hender someone else's shopping to bring a cart in? Don't let the negative keep you away, I promise you will find what your looking for.. read more

-1 Fatima was beyond useless. I went in trying to apply a coupon. She acted like I didn't know anything. No wonder they keep going out of business. Terrible customer service I'll make sure to let people on all my social media's know not to return. read more

Went last night to exchange an order I placed online and recieved. While exchanging the size, one pair wasn't available and the lady said she'll face it delivered to my house. I agreed! I clearly told her and showed her the shipping address on the paper from my online order and she just said uh huh ok ya in a rush completely acting like she knew what she was doing. She enteted the billing address like the complete idiot I knew she was. Now I gotta go through the hastle of trying to get it shipped to the right address. Thanks moron! I think she was a manager or something because it looked like she was training the kid next to her. I'm over this store because I've had multiple bad experiences. read more

This store is spotless! I was almost taken back with how clean the store was. Not a speck of dust to be found. Everything was organized and neatly placed where it belonged. The associates were kind and tended to all my foot wear needs. The manager Kim, is great. If I am ever in the Monterey area again, I will definitely return. read more

I have been to this store more than I thought I would, considering the horrible experiences I have there. Like one other lady, I tried to take a shopping cart in and was told they aren't allowed. In spite of that, my husband and I carried our 23lb sleeping son in his car seat thru the store. This store is a little over priced, they don't carry a lot of sizes, and it's unfortunately the only shoe store in the area. Not only were the associates rude and slow, they didn't know much about their product.most of their time was spent chatting each other and running to the back. Officially boycotting this store. read more

Terrible customer service. My sister went there a few days ago to do back to school shopping for her kids, she sets her purse down while the kids are trying on shoes and her purse gets stolen with all the back to school shopping money. The CSRs said they do not have cameras and we would have to go to Target because they control the outside cameras. Sounds like crap on crap. No integrity and to top it off Marina PD comes in to take the report and responds its not stolen because it could just be missing. More crap answers from Marina's finest. No accountability. Nice to know this is a perfect place for things to go "missing" if anyone needs shoes- no footage, no evidence, lax enforcement. read more

Ive been doing business with them for years but after this experience never again there manager Kim is very unprofessional and rude and there employees are not trained at all so beware people avoid this one because you will have to deal with a manager that sounded like she just graduated high school and really doesnt care about customers.They need to train there store manager Kim to be professional and not ghetto. read more

Do NOT GO HERE!! The store manager Kim is extremely rude and unprofessional! I have never been so disrespected in front of my children anywhere. She needs to be fired or get out of the customer service industry. Very rude!! read more

I'm at the Famous Footwear 2826 West Division Street in St Cloud right next to the TJ Maxx and I am from Las Vegas Nevada so I already stick out like a sore thumb today I'm going to have cornrows in my hair sweatpants and a hoodie and the woman at the counter stalked me and my 13 year old around the store and wouldn't let us shop in peace basically it's stereotyping it's very expensive and I even mentioned something and she still proceeded to not let me shop I said if you want me to give you my money you would back up off of me no response so I just want to let you guys know you better wear dressed up makeup heels and wear your Gucci bag if you want to come shopping at this Famous Footwear otherwise they'll treat you like you are a thief. The woman Amber was the culprit of making me feel unvalued and awkward the other woman that happened to be in the store was very friendly didn't get her name my advice to use somewhere else read more

I see that all the reviews here are quite old cuz all the employees and managers mentioned by name all stopped working there years ago . The marina store is now new and improved with a whole new set of employees. They are all so super nice , especially this one girl Elyon . Ask for her anytime you go there , she's so amazing . They are very helpful in the store and you won't regret it. read more