This is a great place for sports stuff. It's at a great price and helmets and bats are great colors…read moreand sized well for ages

I was in this store last Saturday March 14 purchasing some workout clothes. This store has always…read morebeen very helpful until I I got to the golf section. There was a gentleman working the golf section and at the time that I walked into the department, I was never greeted or anything. I purposely walked in front of him to look at a new sets of golf clubs, which I came in to buy also, and I left in frustration. I couldn't believe it, i was about to spend $800.00 on a new golf set but I guess I was invisible. Disappointing All of the other departments were great and I did purchase my other items.

I brought a Speedo swim suite six months ago for $74 from Dick's Sporting Goods. The fabric is…read moreseparating and sagging. I tried to exchange the swim suite and the manager only cared about the expired return date. He was very condescending and could care less about my problem. It was a terrible experience and I will not buy anything else from that location.

I was at the Dover, DE store yesterday in which I purchased a brand new TaylorMade Qi35 Max driver…read morefor $599.99 brand new. When I used the club today, it broke in half completely. I went all the way back to the store, which is 45 mins each way, to which they were no help. I believe Dave was his name, the manager, who told me to contact TaylorMade directly and go through some warranty. They would not even help with contacting TaylorMade which is what the attached says to do. I am distraught that my brand-new top of the line club would break in such fashion and instead of the store making it right and providing me either a refund, or a different club, they did not & are telling me I have to contact TaylorMade personally. That may take weeks, and they may not even replace it. I simply do NOT want a replacement of the same club; I want a refund or a DIFFERENT driver which I explained to the store associate, and they would not do. Why is it that on top of being out on an item I just purchased yesterday for a significant amount of money, I also have to go through a 3rd party and wait weeks for a replacement, that I DO NOT WANT & they might not send. It is beyond me that a product I purchased a day ago IN STORE I cannot refund or replace. I am extremely disappointed and will NEVER be taking my business to this company again.

My husband and I had an amazing experience here. Nick was awesome to work with and made sure we…read morewere fitted properly and left satisfied and confident in the gear we purchased. We highly recommend going here.

Can't say enough good things about this place. Went there to get a pair of snowboard boots repaired…read morebecause the BOA knob to tighten my boots had broken. Within 5 minutes one of their employees had it fixed and didn't even charge me anything for it. You simply do not get experiences like that anymore today. Can't recommend enough!

This is my go to spot in Delaware for sneakers. I'm a runner and I take good care of my feet legs…read moreand body overall. I've been going here for the past two years and this is the only place I'll shop for any sneakers that I need--for myself as well as my kids. I mean new balance 880 guy but it was just introduced to the Brooks ghost. They're so soft in my feet! All the staff practice Covid protocol and are strict about enforcing saftey guidelines. I feel safe when I'm there. The staff is super helpful because not only do they measure your feet every time, they also provide multiple items for you to try and encourage you to walk around or outside for the best feel or fit. It takes a little getting used to, because the average sneaker store doesn't do that, but they are traditional/old-school. I love it! One observation is their prices aren't listed so you got to be careful because it's easy to spend a lot of money quickly. However, i've never returned, second guest, or was unhappy about anything. This is a gold mine in a gym for Delaware sports enthusiasts; particularly runners. I recommend this place if you need a good sneaker for doing anything in!

I purchased a pair of running shoes in early December. Due to being out of the country I didn't…read morewear them much prior to leaving and the return time was exceeded. After I wore them, I realized they really did not fit me properly. I also did not have the box anymore. But I decided to go to the store and ask if there was anything they could do for me. I was very pleasantly surprised that they immediately said they would offer me a credit or an exchange . They didn't ask me any questions. They just said they would take the shoes back. I selected the same shoes and a half size larger and they are working out really well. This is an excellent example of how customer service should work. I will recommend this store and buy my shoes there from now on.

A store that only sells Philadelphia sports gear including hard to find, unique and vintage items?…read moreSign me all the way up! I had only ordered from Shibe through mail order until my last visit to Philadelphia. Then, as I'm killing time and walking around before a concert, I walked past their physical shop. I had to duck in. Lots of Eagles Super Bowl swag, stickers, shirts and hats. I purchased Phils and Birds stickers and a really cool Phillies knit cap. Prices are way more competitive than I would've expected from a place located in the heart of the city. One interesting thing, while I was perusing the shop a person walked in and asked the employees "Do you sell anything aside from Philly teams?" The answer "Absolutely not". A minor complaint was uttered as he walked back out. I'm so here for that.

New place to get sports attire that's very unique…read more Convenient location Nice selection

I bought a pair of ski boots here a few seasons ago and they fit fine in stores…read more But after a full day of skiing in them I noticed my pinky toes would go numb. I let this slide since I only go once or twice a year. But since I am going on a three day ski trip this year I figured I owed it to my feet to get some work done on my boots. Even after many years the staff at Ski Bum still punched out my boots for me free of charge because all of their boots are sold with a fit guarantee! (You definitely won't get this type of service if you shop online for boots!) They do not work on your boots straight away so bring them in a week before your next ski trip. Anyways I have been wearing my newly punched out boots around the house and they fit great! Thanks Ski Bum! You have my business for life

Above and beyond customer service tonight. My husband drove my two boys for what I thought was…read moretheir scheduled boot fitting, but I was off by one day ... the store was closed but Chris answered the phone and opened the store JUST for my boys. We have been renting skis for years from Ski bum and tonight truly showed exceptional customer service! Chris- thank you!!!

Great store! Staff knows the products and they have a great selection. The store manager Frank is…read moreawesome! Really cares about the customers, employees and the business. Experienced in the business and knows his stuff. This store will continue to do well.