Customer Service by Bobby and being able to try different brands of shoes is the reason to go back…read moreto this store. Store is very clean and organized. Prices were comparable online

I feel that this business has people best interest at heart but maybe to a fault. I went in and…read morethey had me stand on a scan machine. They proceeded to tell me the scan machine said I wore a size 10. Whoa, I been wearing a size 9 my entire life except when buying from china and they only have half sizes. So I have wore some size 9 1/2 before but a 10? Lady helping me says "let me just get some 10's and if you don't like them you can fire me". Well, I'm pretty sure this is a waste of time but go ahead. Size 10 on my foot and there 3/4" from my big toe to the tip of the shoe and I got 1/2" side to side. The shoe was like I was gonna be participating at the circus! lol. SO I said no, lol, I'm not interested in a size 10. She went into the spill of how I wouldn't receive the warranty bla bla bla. Im like I'm just here to buy a shoe I wasn't looking for a warranty or a new size. She grabbed the shoes and we sorta went our separate ways. Im sure had I requested certain shoes at a certain size they would have done it but I was kinda put off already so we just left. I did go to the Sacramento location and it was great. I did come back to the Modesto location to return some items from Sacramento and they were very good assisting me.

I had purchased a real rabbit fur coat online but due to the amount of shedding I just wanted…read moreconfirmation that it was true fur. I called the Modesto location and they said their manager had experience with real fur and would be willing to look at it for me to confirm. I came in and all the staff were extremely friendly and the manager was able to confirm the coat was true fur and explained to me how she could tell. I did not purchase anything, but they still provided me with such great customer service, I will definitely go back for shoes when in need. They have a great selection of Uggs and Birkenstocks and cute socks. Highly recommend!

Leslie was great! I have been wearing cheap shoes so long I forgot what good shoes felt like. She…read morewas patient and helpful in finding a good comfortable and supportive fit. She was very sweet! I will recommend and I will be back! I bought insoles, hokas, hiking shoes and flip flops love all of them. The hiking boots have made a huge difference love all of them thank you!!!!! Very happy customer! The prices are higher than cheap shoe stores but the quality is worth it what a difference.

I had ordered a pair of heels online the morning of, I needed them asap so I called in to see if…read morethey could prepare my order same day and Angelica was able to assist me over the phone and in person. She even helped me with exchanging the size since it was too large. The heels weren't expensive either and great value!

I went here yesterday to find a pair of shoes and was very much pleased with what I found.read more

A great shoe store for shoes that provide adequate support. Excellent for folks who have foot…read moreissues. They also sell custom insoles.

Store not open. No sign on door.. 3pm Says open until 5pm…read more Only store that carry my husband shoes.

Most racist place to buy shoes ask the sales person for the size of the shoes. He told me that he…read morehave in stock after 10 minutes he said don't have it I was still looking for something to buy, and I saw a guy walking out with the shoes

I was at shoe Palace the other day and two of the workers I believe their names were Jasmine and…read moreMonce we're very disrespectful and rude. I didn't like their attitudes or the way they were helping me. i'd ask for help multiple times and they just walked past me and ignored me and they told me multiple times someone was getting my shoes, but I waited for 30 minutes and I never received my shoes so I had walked out while they were both standing there talking to each other.

WSS has a good selection of shoes. I have picked up Jordan's a couple times when winning a raffle…read more Employees are always friendly. WSS is located next to FoodMaxx off of briggsmore .

There was a pair of shoes and shirt that I purchased for my nephew (teenager) Oh brother, you know…read morehow they can be. The shoes we were about to go to dinner and I was outside making sure the car was in good condition tire pressure fluid all lights work so I heard him I turned around and he was dress nice with the new shoes so he walked out to the front of the garage. It was about time to go, we got in the car and drove away one block when he mentioned to me that the shoes really hurt his feet. They're too tight. Oh I thought about was here we go turned around went back. Luckily he had a pair of shoes he put on, but the shirt didn't match the shoes so he landed up putting the shirt that I bought him with the person shoes from WSs and I've always taught him leave the tag on to you make sure it fits and you like it. What does his kids do the first thing rips off the tag van tries on the shirt and that was too tight. I could've strangled that kid. So here I go to return it first look the white shoes look very nice but the bottom of the shoes had dirt on them like a lot just enough to know that it's been worn with a little tiny pebbles stuck in between I felt so embarrassed, so I was told to clean them as good as I can and bring back After I told him what happened luckily, the shirt was brand new they just attach the tag back that was on for maybe less than 10 seconds tops later on I did go back with the shoes after myself clean them. I have close to 40 years on cleaning shoes experience and they came out immaculate. It was basically dust that was surface. I will definitely 100% be going back shopping in referring people there are good product merchandise. But everywhere I have stuff like that, but what separates them from everybody else is there customer service there are real people working there . In today's times it is very hard to find a business that offers. Excellent service believe me I know I've been around a long, long time. I remember the good all days.

Great shoe store with a friendly and knowledgeable people The place to go in Turlock or in the…read morewhole area.

I have bought boots here for going on 4 years. I can buy boots anywhere. I keep buying them here…read morebecause the customer service is great. I definitely recommend this place!

didn't help me out properly , didn't want to refund shoes after my mom said she wasn't sure my dad…read morewas going to like and they said she could bring it back , my mom sent me to just exchange shoes for myself ; they didn't want to honor a refund , didn't make sense , she got them 30 min ago not a day or 2 , the last day refund was literally the date we bought it and i came in after my mom brought them home and my dad said no

I'm in love love love. Great deals. Every show you could possibly imagine. Staff are so helpful and…read morefriendly

This review is on customer service. I was really disappointed with the way Savannah treated me. My…read morefiancé forgot her return in the car, so I returned to get. She started shopping and as I returned with the box of shoes I walked toward the back of the store to give it to my fiancé. I was approaching her I heard someone saying sir... sir... I turned and it was Savannah. She asked if I was returning those and I said my fiancé was. She then reached for them and said I can hold these up front. I said wait, Jen she wants to take these and then she said I need to hold them up front. I was very confused on my she needed to take something away that we owned. Ok. It's not the policy of holding them up front. That's fine,but this girls demeanor and tone made me feel like I did something wrong. Those shoes in my hand we already bought and owned. Yes we were going to return them but where does it say in the store that I must hold them at the front desk? She made me feel pretty uncomfortable. I really think this is a teachable moment. At no point during the time when she confronted me nor when we checked out purchasing two more pairs of shoes was she even friendly or apologetic. I could have easily gotten upset with her but it wasn't worth it. She was having a bad day clearly and made me think that going back to this store is not worth it.

I usually can find good work shoes here. I am in the medical field ;so always being on my feet…read more,it's important to find good shoes. In my opinion the price is great. The customer service is ok.