Thought we'd check out this outlet since my bf has been on a sneaker binge. Brought a pair of…read moreConverse we bought at another factory store for a return. Before we even get to the counter and say anything the "store manager" (male, picture attached) starts a rant along the lines of sorry but we don't take converse returns you have to do that online, blah blah blah. My bf brushed it off and goes to shop but we're both annoyed and find it ridiculous that a purchase made in store can't be returned in store. I can't find any policy online or on the receipt backing up this so called policy. Plus the fact that this so called manger didn't even wait for us to say anything before immediately turning us away was just horrible customer service. We called the store we made the purchase from and they tell us what we were told sounds ridiculous, they get our info and call the Howell store to clear up the issue. Within 10 minutes we get a call from the store manger, a female, apologizing and saying if we go back in the store they'll process the refund. Store is clean and organized, most of the employees seem helpful, but the one "store manager" ruined the experience with their horrible customer service.

Drew was great, I took my grandson to Nike and drew helped us with the size the shoe and was very…read morefriendly.

Show your Michigan pride with merchandise from Rally House. What's Rally House? The latest and…read moregreatest stop for all things Michigan sports located in the Birch Run Premium Outlets. Pistons, lions, Tigers or Red Wings! U of M, MSU, even CMU apparel sold here so you're decked out for the big game. Not just jerseys but hats, gloves, posters, pendants and glassware to name a few. The prices are a bit steep but it's specialty items, so the prices will be higher. It's not all sports. You'll also find "Made in Michigan" and "Made in Detroit" featured items. We loaded up on Michigummies and Strohs paraphernalia. The shop is just about one month old and they are already finding success in their new location. I'm told there is a total of 80 some stores nationwide. Several here in southeast Michigan. 04/21

Would be great if I got my receipt emailed to me like they said they would. Other than that, great…read moreexperience all around.

Great selection and priced so affordable!…read more Right now (late Feb) was the end of season sale so we were able to get really excellent deals on top of the discounted prices. We visited on a Sunday late morning and it wasn't very busy. Service was great. There were plenty of team members around the store to help with any questions and no line at the checkout.

I bought a Columbia puffer jacket for myself for $35 and a kid's fleece jacket for $15. Lots of…read moreitems for 70% off. Checkout was easy and the salesperson let me keep the hangers. Worth visiting when at Tanger Outlet Mall.

Excellent deals! After browsing and trying to make decisions, the manager offered us some $10 off…read morecoupons which was so nice. The selection was more limited regarding sizes, but we were able to find a few things and score some great deals!

Under Armour is a staple in our household as my hubby works outside all year long. On our last…read morevisit he picked up a new pair of shoes and saved 40%! He wasn't able to find a new pair of gloves, but while he was looking i picked up two pairs of leggings for running- heat gear and cold gear. I also really like their cold gear lines that account for the fact that you might be working in varying degrees of cold weather and have varying activity levels in that weather. He has several shirts and a few pair of paints that make the cold winter days bearable. Considering it was -14 in Michigan today with a wind chill of -34, the proper clothing makes all the difference. The staff was friendly and helpful as well- I couldn't find the cold gear I was looking for at first so one of the ladies was able to help me find it.

This place is great for all things spiritwear for many schools in the area. Both my sons got their…read morevarsity jackets here and were reasonably priced and quick turnaround. The lettering and placement of patches is meticulous and professional. They have good sales, special event pricing and a rewards program that is helpful also. The staff is friendly and helpful. So much variety with screen printing also which can be put on tshirts, sweatshirts and many other things.

First of all, how is it possible that I and the first to review the Campus Den? This place is so…read moreawesome! I discovered it in 2017 as I drove by on the freeway and saw the massive summertime tent sale going on in the parking lot. I was skeptical, at first, about how good the "deals" might be, but boy was I wrong. They had GREAT, high quality collegiate and professional sports gear at unbelievable prices! This year marks the third year that I have stopped in to beef up my family's UofM and Red Wings swag. On this visit I scored an awesome Michigan 1/4 zip heavy weight sweat shirt for just $15 (that's 77% off the $65 MSRP), and a great Red Wings hat, some socks for my girls, and a few vinyl decals (receipt included in pics so you can judge the deals for yourselves). I just can't fully tell you how great the deals are at the Campus Den's annual summertime tent sale--you have to experience them for yourselves, so stop in and give it a look. If you have a favorite sports team in Michigan, you will NOT be disappointed! Oh, an I should mention that the Campus Den's main store at this location is also packed with great sports gear--as I said, for the Michigan sports enthusiast, this place is awesome!

I've always wanted to stop in to this place when I drive north! I ordered some Christmas presents…read morefrom here and the products are great! I ordered a size large pants and they ran extra large. I had to do an exchange and ship it out myself. But let me tell you - their customer service was great! The whole process was very easy and painless! Highly recommend this place and I can't wait to stop in someday!

Well, the name explains it all. Just take the S off and that's how people usually respond to you…read morewhen you're in the building or in the parking lot and I'm not talking about the clientele. Every time I go in there to find products I've seemed to have the same experience where most of the employees hate their job and don't wanna be there. Apparently the inventory itself is one step up junk. It all looks good on the outside, but the equipment is definitely subpar and that's being nice. At least the floors are clean. At least they were when I was there. Sadly it seems like everything's overpriced like I said, and even their hunting section is all Gucci crap that no one would really use at least the real hunters. And that's even if you have a section like that. Seriously the whole place is going downhill and I don't think they even know it. This is not just for one location I frequent at least five looking for a single product and they did not even have that even when I called in person on the other line, sadly was not helpful and their website is not helpful in the least sadly. if I had a negative score, I would probably give it here.

Went to the golf department to buy a new pair of Foot Joy shoes. I found a pair I liked but wanted…read moreto try them on before paying for them. I am 83 years old and need a shoehorn to put on shoes. Can you believe that they did not have one in the golf department. One of their employees told me they have never had a shoehorn in golf. They checked the shoe department and they didn't have one either! It would seem to me to be a major failing on the part of the store manager and both department managers not to have something as basic as a shoehorn in a store that sells shoes. I left frustrated and without buying the $190 golf shoes. Dick's is heading in the same direction as other box store who have lost their customer base. They appear to have forgotten who pays the bills to keep the store open. If I wanted to buy shoes and try them on at home, I would have ordered them on Amazon.

This is one Store that I always put on my to do list when I go to Michigan! Best selection to…read morechoose from for all my teams from the state of Michigan !!! they have everything from hats to Bobblehead decals to cups, clothes, pants, and knickknacks!! service was great very helpful! And if it wasn't good value, I wouldn't go back‼

Very friendly service, prices, not too high. I would recommend this place to buy lions, Red Wings…read moreand Tiger jerseys..