The location complaint is about is the highway 6 is Missouri city. I purchased a hot comb three…read moreweeks ago. The hot comb has a short in the cord and I've only used it once. They are refusing to give me a refund I will never return to none of these stores. Good customer service would've been to at the very least exchange the hot comb. Poor customer service.

I love going here because they have everything . Can be very pricey compared to back home beauty…read moresupplies lol everything is more in Texas . However , I'm able to get all I need here . Makeup, hair stuff, purses , jewelry and wigs !! Perfect location to stop in !

It had to happen at some point since moving down here, and as much as I hate having to rate a…read moreplace low and trying to find something positive to be optimistic about, this location sadly misses the mark. I walked into this location and walked out to never look back. The appearance, I don't want to say it was gaudy or strange, but definitely it didn't look like much. I assume they were going for the thrift store look, but even thrift shops are more appealing. This was a wide open square with basically clothing racks for rows and signs swaying gently from the ceiling. I needed new shirts for my job and this was one place I stopped to see if they had anything. I was clearly lost but no employee batted an eye in this seemingly empty space at the time. When I found the sign that said "men's", assuming this was the section for men's clothing, I went there and was greeted by a wide assortment of women's clothing. Basically, this just seemed to be one big, unorganized space with employees only at the cash stand and no employees walking around to help customers. Like I said before regarding the appearance, it was just so simple and where I may adore simple, this was so simple that it looked like the sections were really thrown together without much thought. Seeing as how I was on a time crunch, I walked out the doors and decided to go to Khol's instead. Cannot say I'll think of shopping at Ross next time I need clothes, I'll avoid the headache for a more expensive location if I need to....

This is my first time at this Ross location. I can't say that it will bring me back again…read more I was on a mission for my Mother and I didn't find what she wanted. So I thought I'd briefly explore the store. I'd compare the store concept as a low end T.J. Maxx but the majority of their merchandise is clothing with some lingerie, shoes and home decor. I found a couple cheap summer tops and decided to try them on. The two women "controlling" the dressing room were incredibly rude. No one was directly at the dressing room entrance. Suddenly two women are yelling repeatedly, Ma'am Stop! I had no idea you had to HANG your items on a rack before they would count, then take once they release. I was instructed to replace the number OVER the clothes hangers before returning with them regardless if I was purchasing. They were just as rude when I was leaving the dressing room area. This wasn't my first time in a dressing room nor did their tone need to be so harsh with all of us. As I was standing in the return line the woman "controlling" the security or line was harsh and abrupt with several other customers. I dropped off the clothing and left the store. Hopefully, someone will provide customer service education to these employees.

No service; I walked in alone. The store was empty of customers, I was not greeted and the…read moreassociate just sat behind the register. She didn't even make eye contact. When my friends finally walked in, neither of them were greeted either. So we just left. You're in the wrong business.

They always have the cutest stuff and I am constantly complimented on dresses & tops from Southern…read moreSister. New stuff & pieces I've had for years. The owner supports the community - great small business to support.

By far the cutest boutique in downtown Historic Richmond! They offer a variety of unique clothing,…read morejewelry, bath products, and gifts. The owner is amazing and incredibly helpful. Plus they also have a website so you can purchase products online!

From the owner: Our women's boutique, we want to help busy women, just like us, feel beautiful and stylish while…read moresaving time and effort from driving to stores looking for an outfit. We offer classic and trendy women's clothing, jewelry, and accessories that can't be found in your local department store with new selections coming in frequently! There is always something for every occasion in our boutique located in historic downtown Richmond. We are very excited to bring our chic selection to our customers, with an atmosphere to match. Shopping at our clothing boutique is a casual yet fun experience where our staff is committed to making you amazing while shopping locally. So, whether you're looking for an outfit for a special occasion or something new, cute, and affordable to add to your closet stop by our fashion store today to help support local business. Our selections include: women's clothing, women's shoes, handbags, home decor, candles, gifts, mugs, scarves, hair accessories, bath bombs, custom cutting boards, & hand soaps!

Randy and his crew took great care of our truck bed liner locker. Randy was honest with the…read moreexpectations, prompt, professional, and more than fair pricing. This store was a recommendation and we were impressed to say the least. Definitely going to return for our truck accessories. Thanks Randy and crew for an exceptional experience!

I stopped here to get a tonneau cover for my 2011 Ford Ranger. There were numerous models and the…read moresalesman (Joe J.) talked me through the various options, and helped me decide which was the best for me. Unfortunately, the one I chose was not available for my truck due to its age, so Joe did an online search and called the manufacturer to explore my options. Eventually we found the best solution and I was very happy with my purchase. Joe went above and beyond to help me through this process and it was great to receive this level of customer service. Highly recommend this business for any of your truck needs.

Excellent service and nice people. Someone recommended them to me as I had shattered the glass on…read moremy Apple Watch. He fixed it for me at a reasonable price and it is like new! I recommend them for your phones, tablets, computers, watches etc.

Found this place last minute, in need of a quick phone fix . Mr David was able to help me…read moreexpeditiously & had my phone fixed within less than a hour . I recommend going there if you're ever in need of a screen repair . Same day return . Thank you again Mr David for your great service .

Don't even think about using these people. I went in and…read moreasked for a replacement radio for my truck. 'Just like the one I have except one with a back up camera.' Once it was installed and I drove away , the steering wheel controls wouldn't work. The radio 'whistled' while I was driving. ' It must be your system' Went back and 'kings x' you didn't ask for that it will be another $100.00 for that. I had them take the radio out and put the old one back it. Cost me $138.00 in 'restock fee'. DON"T USE THESE PEOPLE

Took my 2020 f350 and they did an amazing job!!!!! I'm very picky on tints and especially who's…read moredoing it. Sometimes they say there putting on good stuff but end up putting cheap tint. This place does a good job and very honest