Not sure why this place has any bad reviews. I adore everything about this store and I highly…read morerecommend. I come here for all of my outdoor hiking and camping needs. Inventory is hand picked and always up to date with all the latest trends. The environment is super welcoming and chill. Abby and Haley are always so pleasant and knowledgeable. Thank you for all that you do! I can't wait to rent some kayaks in a few weeks!

Awesome sporting goods store! They have a great selection of clothing and sports equipment but…read moremost of all they carry my favorite brand of running shoes - On! The people that work here are across the board super knowledgeable and nice. Also, if you play tennis they do best racquet restringing I've ever found! Can't recommend this store enough

Fantastic fly fishing class experience! Tristan was…read moreexceedingly knowledgeable, talented and patient with us beginners. We were fitted in our waders and boots and followed him to a few spots. While they were tricky to into their water in a couple, the result was thrilling! I caught 11 fish while my husband only 2, but one of his was a really nice sized trout. I highly recommend this spot for lessons. Thank you!!

Had a half day one-on-one this Mem Day Weekend, busy day, warm (not great) conditions, and still…read morehooked onto several trout thanks to the skilled and knowledgeable guide, Tristan, who was the most patient guy and a great teacher. Agree with the commenter who said you're treated with respect -- a great experience. And the river and locations are beautiful. First thing we saw was an osprey carrying a trout (spotted by Tristan).

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Update: June 2024 Dean the store manager was OUTSTANDING…read more He really went out of his way to help find the right shoes for me. Here it is - 3 years later, and I would give them 10 stars if I could. The name of the store may have changed, but the service remains stellar. This is an excellent store!! A+

I am a shoe gal, so it's rare for me to find a staff member who teaches me about options and shows…read moreme products that I would never have tried without their help. Petey in athletic shoes explained that I needed a stability shoe and chose a pair of Brooks. I haven't worn Brooks in over 20 years, having been hooked on Hoka, but these were what I needed. Thank you, Petey, and great job Dick's in North Haven.

Excellent customer service! I was shopping there yesterday (4/3/23) for youth baseball equipment,…read morewhich I know NOTHING about. Manager Dana was the first to help me locate some items. I continued shopping and perusing the necessary items that I was able to find... until I couldn't find anymore. Matt, an associate, took the time to help me locate the remaining items that I needed. There were some that he ended up having to go to the back stockroom to retrieve (he ended up going to the back 2-3 times, God bless him!). I ended up being in the store for over an hour and a half, but the experience was pleasant and well worth it. Ronan my cashier helped me close out my order with speed and efficiency. The store manager Sarah-- you have a great staff! Dana, Matt & Ronan-- you guys rock. Thank you all so much for an awesome experience and for the great customer service. This will NOT be my last trip here!

This is a treasure for this area! Where else can you find a local shop that carries great brands…read morelike Under Armor, NFL, Adidas & Asics. They have a top notch cleat and sneaker assortment. They will make sure you are properly fit & will teach you how to wear the shoe properly. Great place to show kids (teen/tween) how to wear a properly fitting shoe. Also, you can order custom t-shirts, sweat shirts & team gear. They supply many of the area teams with team sweats & uniforms. The prices & quality are also very good! They usually have some great local team apparel in stock. Also, this store carries the quick pick ups you need like mouth guards, tape, socks & shoe care. They also carry Power Balance bands and Phiten. I'd rather shop here than any big box shop!

Great Shop! We walked in many times to get soccer items! This last time, the best the girls wanted…read moretank penny tops made up with"Southington Soccer " LOGO & their names on the back .. Perfect & absolutely adorable!

Shop here for all your sporting good needs. They have a great selection and competitive prices,…read morewith personal service that you just can't get in the big box stores. We buy all of our kids' lacrosse equipment at Sartorius now, and they've never steered us wrong. Our older daughter was ready for an advanced/high level stick and we appreciated so much that she could try many different options right there in the store and get feedback from staff members who actually know the sport and could guide her towards the best options for the position she plays. Our younger daughter's goalie helmet had a hardware issue about 6 months after we bought it and I brought it to Sartorius expecting to need to pay $40 for a new throat guard - not so, Chris had the right hardware and fixed it for us in minutes. Their stringing services are also fairly-priced and quick.

My custom orthotics combined with super high arches and asymmetrical feet make it a challenge to…read morefind footwear that fits. Chris and Paul guided me to not one, but two pairs of shoes (Hoka and Saucony) that fit great. My orthotics squeaked a bit in the shoes, but Chris had a brilliant solution that involved cutting a layer of thin material to insert in the shoes. Takes time and skill, but he did it for all four shoes while I waited. Now I can sneak up on people without the squeaking giving me away... Happy and grateful (and stealthy) customer.