The service is great, but there is a new young stylist that is immature, loud, messy and…read moreunprofessional. There are stylists there that have been in the business for decades I wish they would offer her some advice on how to carry herself when working with a mature clientele. It really affect your salon experience

From the owner: I am a master stylist for all hair types from kinky tight curls to bone straight. I create custom…read moreweaves such as Sew-in Weaves and Wigs for guest looking to change their look or experiencing alopecia or going through cancer treatments. I have treatments (specialty shampoo) for guest with dry or oily scalps. I also specialize in custom hair color as well as hair cuts. Artificial eyelash application and Waxing (legs, under arms, and eyebrows) is available. Ask for Deia!

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

What a beautiful establishment. It was so bright and welcoming. The staff was very conversational…read more I arrived five minutes before my appointment time and was asked to fill out paperwork and if I wanted something to drink. I was pleasantly surprised to see a nice tea selection. I find that places cater to coffee drinkers and tea is limited to regular smegular Lipton from the local dollar tree. Not here!!! Soooo about my service, Tasha came and got me right away. She was kind and genuine. We chatted during my service. She helped me pick a color and was very affirming. I did the medium pedicure, gel removal and additional gel polish since Cleveland decided I needed rain on my pedicure day. Ugh! My tea was tasty, my feet feel great. I took lost of pictures of everything but my cute toes. I dont post those for free. Lol. This is a modern establishment and I definitely see myself returning.

NAILS: I now experienced nail services (pedicure) at Statement and loved it! My normal salon is…read morehaving renovations so I visited this place. I made an appointment the day before which was super easy. They patiently explained the differences in pedicure types and service process. I selected Statement Pedicure ($60) with gel add-on and removal ($15). I received luxury add-on free - lip mask. I selected colors from an old school book but screen try-one are also an option. I went with tried and true OPI but other options/brands are available. I love the pedicure area that includes privacy dividers and curtains. If you're doing pedicure solo, you can be separated from other guests. If you're visiting with the group, the curtain can be lifted. It creates a very relaxing experience. I asked for tea (quite a few choices) and my tea magically appeared at my chair when I arrived. The chair rotates to let you easily climb in, has gentle massage and heat. Gel removal starts with cute plastic clip-ons for quicker removal. You are asked about shaping and the number of coats. I liked my nail tech and her preciseness. Plan for a bit extra time (over an hour) if you're planning to take gel off and reapply gel. I feel like other salons have more masks as part of the pedicure service, but I was satisfied here. SERVICE: I'd love to add a few other reasons I love Statement. I recently called in to move up my appointment to an earlier time the day of. They easily switched me which seemed like a miracle. Also, so many little nice device touches here - coat room, complimentary drinks, continuously genuine and very friendly service, and consistent quality. I'll be back very soon for a wax.

I'm new to Cleveland, looked up some salons I chose Hair By Tajee'. Great choice she was…read moreprofessional and laid my silk press out. I love my hair definitely go see her, if you thinking on it don't book that appointment. Thank You Tajee'!

I'm always a satisfied customer after leaving Tajee. She gives great service and the absolute best…read moresilk presse! She's professional but fun and I trust no one else with my hair!

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

I couldn't imagine going to anyone other than Lauren. No matter where I live I will always go to…read moreher for a fast, professional wax. I love her flexible schedule and the fact that she is quick yet you never feel rushed.

From the owner: At Hair Beware Wax Studio I offer full body waxing services! I wax things as small as brow and lip…read moreall the way up to large body surfaces such as full Legs and arms. My most popular services are most definitely the Brazilian and Full bikini wax. I use a luxury wax brand which leaves the skin smooth and refreshed after each service. Every guest leaves feeling like they've received a neat and efficient wax! After all, the purpose is to get rid of the hair! To follow up the excellent service, I have a skin care line available so that your home care can prepare you for the best wax possible. I stand behind my work 100% and always welcome any feedback to ensure every guest receives the service they wish for! Along with waxing, I offer facials using the Bioelements line which makes each facial completely customizable to fit your skin type perfectly! I offer relaxation massage performed with essential oils. I also offer semi-permanent eyelash extensions.

Since my first Brazilian sugaring experience with Cassie, I've pretty much had a standing…read moreappointment with her. While I would never describe getting a Brazilian as pleasant, it's certainly bearable, short-lived pain. Cassie is so sweet and super personable. We literally have entire conversations through the whole process. I also spring for the vajacial after each session to get a skin treatment and any needed extractions. I was very nervous to go for my first time but Cassie, I'm sure, has seen a lot in years of doing this. I've never been made to feel uncomfortable about my lady parts lol She's body positive and very professional. Her space is clean and nicely appointed. I would really like to add facials and skin care to my self care routine soon. Highly recommend her!

3 years w/ Cassie -- the only person I let torture me for 40 minutes. As easy breezy and…read morecomfortable as a Brazilian can be. Love to see the growth of her biz and team, the only con is that she's now booking 4 weeks out!!!!!! 12/10

I began going here about a year and a half ago and was a bundle of nerves. I had read online…read morereviews, so I saw Alexa, who talked me through the whole procedure and was very nice and professional. I now have a wax pass and go every 4-5 weeks. I've seen a few different girls due to my changing travel schedule, and each one has been terrific. I now see Gabby and she is awesome. I never wait more than 5 minutes and the place is very clean and professional. Jordana is the manager and she has excellent customer service skills and recruits others to be the same. I purchase the Slow It Body Wash and the Glow cream and the after wax gel and I love all of them. If you ever purchase a product that you don't love, the manager stands behind your satisfaction and will make it right. They have regular promotions on services and products and they do a great job. I would not go anywhere else!

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.