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    Fandango House Rental

    5.0 (1 review)

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    8 years ago

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    Frio River Vacation Rentals - Personal bath towels used to clean up septic back up

    Frio River Vacation Rentals

    1.7(6 reviews)
    0.7 mi

    Rating the specific property that we stayed at, not so much the rental company, although homes…read moreshould only be represented if they are in good working order or else they should be put on hold until they are. "Quatro Cantina" was the property name. The stay was completely regrettable. We stayed there Nov 2022. I was hosting this years annual camping trip... 7 different couples including my husband and I. There were holes in the walls... stress cracks all over. The septic system backed up causing the toilets to leak out onto the floor. We had to use our personal towels to keep the leak from spreading as toiletries are not provided. Sewer water backed up into all three of the tubs at the same time. Management was able to fix the issue that night leaving filthy bathrooms behind so we were accommodated by being given the opportunity to shower next door at a vacant rental. The bathrooms would be deep cleaned the next day. Upon returning from our hiking trip the following day, only two of the bathrooms were cleaned, leaving the same gross shower curtains liners behind and one with no liner. This was also the first night that temperatures got into the 40's at night. We had to use the oven to warm the house because the thermostat was locked on the "cool" setting and we had no access to heat. We were given a PIN number that didn't work... we were next told that the owner of the house was a new owner and older and didn't know how to adjust the temp from her phone. It was figured out the next day so that we could have heat. I had to continue to apologize to my friends for what was out of my control and dampened our entire experience. At $500 per night, I expected slightly better than this. I was further insulted by a $100 refund from the owner out of the $1800 spent. Laughable.

    My friends and I stayed in Four maples and we absolutely loved the place. It was clean and loved…read morethe directions everywhere. We had a fun time and the place was just beautiful. We are definitely coming back for a yearly trip. Loved it.

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    Frio River Vacation Rentals - Holes in the walls

    Holes in the walls

    Frio River Vacation Rentals
    Frio River Vacation Rentals - Tub after septic backed up

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    Tub after septic backed up

    Frio Fun

    Frio Fun

    2.0(8 reviews)
    0.4 mi

    Frio Fun is the Best place to stay: their houses have everything that you need and they are not…read morethat far from the river. I would highly recommend you to reserve ahead of time: their staff fixing things that need to be fixing and the houses look really great: they are ready by the time you get there; they also shuttle to the river: you pay for the day and they shuttle you all day: I really like frio fun; i recommend anyone and everyone to stay with frio fun

    As you can see from numerous other 1 star reviews here this management company lacks the customer…read moreservice and personnel to properly manage the Airbnb listings they currently hold. Their homes are not properly cleaned or outfitted with basic necessities, they place an emphasis on their lack of workforce in a rural area. If that's the case, a consideration should be made to lower the number of houses in their portfolio so they can be more attentive to the ones they do have. We stayed at the pretty penny which is a Airbnb they manage, they up charge $250 for linens as they cite they don't have the resources or personnel to provide fresh linens for free. I reluctantly paid for this service to prevent a hassle of hauling sheets, blankets and towels 5 hours. They provided incorrect sheet sizes, no fitted sheets, blood stained sheets and didn't even put the sheets on the beds. I reached out to them that evening to correct the issue and they once again stated they lacked the personnel to bring the sheets to me so I would either need to come get them or wait until the morning. I had already driven 5 hours and didn't feel like driving anymore to correct their mistake. They only provided one towel per room even though some rooms had up to four beds. The listing also had lots of ants and floors were dirty, as well as most of the "clean" dishes were not in fact clean. In a small disclaimer at the bottom of their check in instructions they state "if your house is dirty, do not move in and call us to come clean it." Why would the house not be properly cleaned in the first place? Why should I have to wait one, two, or three hours after my check in time to wait for them to correct their mistake or cite a lack of available personnel to come and clean it? I attempted to handle this at the lowest level by contacting Frio Fun directly they apologized but essentially said it's not a them problem it's a me problem. Once I got Airbnb involved the host refunded me $9.71, Airbnb ultimately sided with me based on my evidence provided to them and refunded me for one night of my stay. What a shame for property owner of this listing because they have a beautiful house with great amenities and access to the Frio River. I would stay here again if Frio Fun was not managing it. Beware of frio fun!

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    Frio Fun
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    Lost Canyon Retreat

    Lost Canyon Retreat

    5.0(1 review)
    1.0 mi

    A perfect antidote from a stressful city life... I spent 3…read moredays during Christmas 2013 Holiday and we (myself, wife, and two boys ages 11 and 5) have the greatest time there. We stayed at the Texas log cabin and other family members stayed at 2 other log cabins on the property. The distance between cabins is just far enough to protect the privacy, but close enough that one can walk from door-door in less than 3 minutes. During the day, we walked the trails and explore the enormous 40 acres of the Hill Country, and have a chance to spot some deer, birds, rabbits and other wildlife in the area. In the morning, we made eggs, sausages, and bacons for breakfast in the kitchen as if we were at home. For lunch and dinner, we made used of the grill provided for each cabin. So you can have all of the amenities of a city life in a wilderness setting, and you can choose which environment you like to be in or choose somewhere in between. At night, we built a campfire keep us warm while enjoying a night sky view of stars without light pollution. The cabin is spacious with two bedrooms, each with a queen-size bed and its own bathroom. The living rooms have two futons that can 4 adults can sleep comfortably. What I like the most is the peaceful environment and clean air filled with sweet aroma of pine. I will definitely going back for longer stay and recommend to my friends. Oh, and did I mention that we have the greatest time there?

    Fandango House Rental - vacation_rentals - Updated August 2026

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