She is the Greatest Dr I have ever had, Been with her over 5 yrs. through 3 different types of Cancer 1 being stage 4, She has been professional, thorough and always on top of my health. I feel blessed to have found her especially under some dire health circumstances. I can always get a hold of her through the portal same day or next day, she is my Rock! 10 Stars! L.Miller read more

Yay, I am the first to review my doctor...neato! Well I am a bit of a delicate flower, and to some extent a bit of a hypochondriac. I am no stranger to visiting the doctor. I have a a specialist in my phone for just about every ailment that you can have. But for me, the most important doctor to have is a good general practitioner. I was referred to Dr. Fang by a co-worker, and I have been sold ever since. The office she works in is quite nice, clean and professional. The staff is always very friendly and helpful, and it is not a nightmare to get an appointment when you need one. Dr. Fang is fantastic, she is quick and efficient. She will figure out what is wrong with you, figure out how to fix it, and let you get on with your day. No, that does not mean she has NO bedside manner, it just means that when I have to use my lunch break to figure out how to get rid of this sinus infection, I can actually get back to work within the hour and not piss off my boss. It also means that she is running on time most of the time. I used to have another doctor, who was a great doctor, but I would end up waiting in the waiting room for an hour to see him he talked so damn much. I don't want to feel rushed, but for goodness sakes, I don't need to hear about your freaking trip to Hawaii and the latest happenings of your kids. I'm sick, that is why I go to a doctor, not to chat! They take many types of insurance so you will find yourself most likely in network when you see her. If you live on the Westside and you don't have a good general practitioner or a good family doctor, I highly recommend Dr. Fang. read more

This doctor is very average. She is not friendly or engaged - seems uninterested and detached. The only thing I got out of the visit was blood work. The results show up on the myuclahealth site pretty quickly and then her analysis shows up soon thereafter. Other than that, the whole experience was meh. read more

I was with Dr Fang for more than 7 years before I moved away from Southern California. I'm surprised to find so many negative reviews, she's really awesome! After living in many cities (and even countries), I have definitely had my fair share of doctors (good and bad, and she's prob one of the best I've had), and medical practice is definitely not a "one-size-fits all" type of business. We're all very particular about what we want in our primary care, and it's therefore almost a matchmaking type of process trying to find the perfect doctor. To start with, I guess I should share what I look for when I'm evaluating a doctor (and you can judge if you are the same, and if this piece of review is useful for you): 1) First and foremost, I want someone who knows what he/she is doing, good at their practice. At the end of the day, I want the best for my health. 2) I want someone who cares about my well-being and make sound recommendations 3) I want someone who's available for me when I really need him/her (i.e. I WILL NOT wait for 3 months to get an annual checkup). That also implies that I want someone who's not just trying to get as many patients as possible. There must be a balance between patient number and office profitability (hey, doctors need to make a living too! Not to mention family practice really isn't the most profitable discipline in the whole spectrum of medical specialties) 4) I don't want to spend a lot of time in the office waiting for my appointment With that said, Dr Fang fits that profile pretty perfectly: 1) She knows what she's doing, and make good diagnosis. If my condition doesn't warrant a referral to a specialist, she would straight up tell me so (and I'm perfectly fine with that). On the other hand, when I had serious conditions that required immediate attention, she sent me to good specialists right away and told me to get medical attention without delay. 2) She doesn't just give me what I ask for, instead she would recommend treatments that's best for me. (I hate it when doctors give me options without weighing in their own opinion. If I can tell which option is best for myself, then I should be in that white coat prescribing my own treatment!) She usually lays out the different options, walks me through her thought process, ask me a few questions, and make a recommendation (with a backup, in case I don't agree with her). The decision for me, as a patient, is therefore easy and obvious. 3) I had no problem making appointments in general. If things were urgent, and I told the nurse that I rather just get consulted over the phone, I'd get a call back (from Dr Fang) within reasonable time frame. 4) In general, whatever appointment time I've scheduled would be the time I actually see the doctor. Yes, she doesn't chit chat much, but she does remember important details and I don't feel like I'm just a patient number to her. At the end of the day, from my own experience, you always get better care when you come prepared yourself. If you have been experiencing something, document it for the doctor. The standard question is always the same (no matter who you see): what is the symptom, how long has it been, what have you done about it, is it progressively getting worse or stays relatively the same. If you have these written down to help the doctor out, and have your own questions written down as well, it'll really help in terms of improving quality of care. If you need a lot of handholding as a patient, then Dr Fang might appear as a bit of a tough love doctor. But if you're very rational, do your own homework, and work actively with the doctor, you'll really like her. I'm having a hard time find another doctor just like her in my new city (I've been relying on yelp to decide which doctor to try, and am amazed to find out how screwed the reviews can be). At the end of the day, take these reviews with a grain of salt, and you need to see if you match well with the doctor. read more

My wife had a very debilitating illness which came on somewhat suddenly just before Christmas. She is usually in very good health, but whatever she had knocked her flat. She had visited Dr. Fang for a physical in the past, but never had the need to see her for anything else. We got in to see her very quickly for an examination. Her bedside manner is exceptional. She is patient, inquisitive and, most importantly, very thorough as she questions you. We never felt rushed or ignored and she allowed my wife to explain her symptoms completely. Her initial diagnosis had a few scary possibilities, so she began ordering tests. She was apologetic when explaining that she was going on vacation until after the new year and that the UCLA system (like every other business during the holidays) would be running at reduced capacity. Understandably, at this point, we were even more concerned. When facing systemic delays during a health scare, you're left with your mind racing to various awful outcomes and to be denied expediency at such a time is devastating. And, of course, Dr. Internet is telling you bye-bye; you're toast. Dr, Fang sensed our trepidation and with the help of Pedro and Christina in her office, scheduled all the tests, imaging and specialist visit in such short order that we were completely reassured. In addition, she personally called us 3 times to discuss each set of test results and to continue her path to diagnosis WHILE SHE WAS ON VACATION. I can't stress just how reassuring knowing that your doctor was following up personally as opposed to justifiably handing your case off to a covering physician and letting us simmer until business resumed two weeks later. I was somewhat reticent to post this review fearing that others would seek her out and increase her popularity to where we couldn't get in as soon as we wanted. But when your health is on the line, you truly want someone like Dr. Fang and a system like UCLA to have your back. read more

So I found Dr Fang on yelp after my Doctor went out of practice. Thought I would give her a try because she had some good reviews. She is TERRIBLE and so is her staff! She will charge you an office visit for every bit of advice or prescription she gives even if you have put it down as a medication you are currently taking or a preexisting condition. When I went in for my appointment I barely saw her face because she was fiddling with her tablet and she rushed me through the appointment so fast that I didn't have time to address all of my concerns. The front desk staff are stupid and lazy and rude to the extreme and will leave you on hold forever. Seriously don't go to Dr Fang if you value your time and money! read more

The nurses are rude and cold. When I inquired where is the doctor after 30 min of wait, please don't talk behind the door about me being impatient. I felt like a part on a production line. Thank God I only needed a physical. Do doctors really care about us other than giving really large bills?! read more

While this doesn't affect my review of Dr. Fang herself, I wanted to update with a correction regarding parking. Turns out, parking is only free in the garage if you have a late appointment and leave after 6 PM. Otherwise, parking's kind of pricey. I went back for a daytime appointment, and I think I paid like $3 for less than an hour! There's no validation. So I would recommend trying to find street parking instead. That's what I'm going to be doing next time! read more

Horrible Doctor and a horrible office. I've been suffering from a lung/throat infection for nearly 2 months now. Its like pulling teeth to get these folks to do anything for me. Just left my fourth appointment in agony. No prescriptions, no antibiotics. NOTHING. Cant swallow my own spit let alone food. I even showed the doctor the nasty brown garbage i have been coughing up. Dr. Fang saw me for two minutes tops, didnt even bother to look at my throat. These folks just stare down at their tablets and shuffle people through like cattle. One of the worst doctors offices i have ever been to. I kept wanting it to workout because its near my office and its such a hassle to find a new doctor but ive had enough. Two months of suffering to me is a violation of the physicians creed "Do No Harm" Thats all they have done for me read more

Very disappointed with this facility. My husband and I had visited this facility a couple of times during the past two years. The staff was very rude on the phone (the older Spanish-speaking female). During my last visit, I had to wait for the doctor for 20 minutes in the patient room because they had to fix their computer network. The doctor didn't really care about my health concerns. The worse one is the female who does the blood work. I don't even know if she uses a new needle on me! I felt that I was treated as if I was in a DMV. The fact is that I have no options with DMV, but have plenty of choices with health care facilities! read more

All I can say is I think any doctor that can NOT speak directly to their patient should give up practice. My mother is a senior not DEAD!

Dr. Fang is an excellent doctor she takes extremely good care of our family. She has all the answers for all our medical concerns and issues. Great place for all your family's medical care! Highly recommend read more

I've been going to Dr Fang for more than 10 years and am now taking our newborn baby girl to her. This is a nice size office/practice so services are available when you really need them. I've gotten same day appointments each time I've asked for it with Dr Fang or another doctor/PA if she's not available - and they're great! (I had an office visit with one of the doctors that had me concerned/disappointed when Dr Fang was on maternity leave a few years back but all the other doctors' experiences have all been extremely satisfactory.) Yes, it is a busy office - but the staff does their best to answer your questions/concerns. There can be a little wait at times - she is a very popular doctor... because she's a GOOD doctor. I like that she has the laptop - which she refers to - because all the history is there. I liked her a lot before I had my baby. I have to say, seeing her with my daughter makes me like her even more. She came in after the baby got her first set of shots to make sure I was ok. She really cares - one time I had a same day appointment with another doctor for a sad reason :-( Dr Fang passed by when I was checking in, took one look at me, adjusted her schedule to see me herself (and that meant so much to me that day). She really is a great doctor. (As for the parking, check out the meters on the street.) read more

Dr. Fang is great. I've been going to her for years, and she and her staff are awesome. I have a bit of a physician-phobia, so having a doctor I really trust is important. And Dr. Fang fits the bill, for sure! read more

I have lived in several different cities across the country and I have been very fortunate to have found several great "family doctors," but Dr. Fang is simply the best. Even though I have moved from Santa Monica to Thousand Oaks, she is still my doctor and I refuse to see anyone else. I can't say enough about how knowledgeable, caring and attentive she is. read more

This has been my 3rd and will be my last visit to Dr. Fang. Each visit had been rushed and she was even rude, asking me in an exasperated voice: 'What else?' I like to give a person the benefit of having an off day - but now I realize it is who she is. I waited over an hour to been seen. There was no apology, and after a cursory hello - she asked a few questions and diagnosed me. I had made a list of other symptoms and tried to share them with her - including that I have been under extreme stress - but she didn't respond to them. Extremely dismissive. Since I am on blood pressure medications and have a serious history of early heart disease in my family, I thought the stress was important to share. She asked me if I wanted a prescription for an issue and when I said yes, she said fine and walked out the door. I wasn't sure if I were suppose to wait or follow her. Confusing that they have a video playing in the waiting room telling the patient to share all important information with his/her Dr. What do you do if they won't listen? Switch Dr.s. That is what I will be doing. PS: Heard someone at the front desk call a patient on the phone a B*&%% after she hung up. Wow. read more

Dr. Fang is awesome. She's extremely professional, knowledgeable, friendly and listens carefully to concerns. She spends a long time with patients and is very thorough. She is also very accessible and makes herself available, even after hours. I love the fact that she's a one-stop shop for all medical services for UCLA, which of course is a wonderful facility. I'm excited and relieved to finally find such a great primary care doctor, I made my husband go to her too! read more

The doctor does not show any caring. I visited her several times and each time she rushed through. I had to remind her to check my annual physical results, which items exceeded limits. She came to my annual physical without any idea about my health. I cannot trust my health with this doctor. read more

I love Dr. Fang. She's a young Asian American woman who is smart, thorough, and caring. She makes sure to keep all necessary info on her laptop and the referral process is very easy. The office is nice and clean although parking isn't the best. Basically you have to fight for a meter on the street or pay for underground parking. My only qualm with this practice is how long it takes to get a refill on an RX. I take a sleeping medication which is very important so I can function on my job and kids in the day so when I run out, I need it to not be a hassle. It literally takes 3 days at least of back and forth between the pharmacy, me, and the dr's office! That is extremely frustrating and there have been times I had to go without my medication which throws my body off bigtime. Sleep is very important! It would be great if they could give a 1 or 2 refills so I wouldn't have to do this every single month. I hate feeling like I'm harassing everyone for my prescription which isn't a nice feeling. If they could improve upon this, I'd give them 5 stars. read more

I am very proactive with my health and Dr. Fang is the BEST Doctor I have ever had in my life. I prefer not to take pharmaceutical meds and Dr. Fang will offer options if they are available. I consider Dr. Fang my healthcare advocate and trust her to assist me in maintaining good health. read more

I moved back to Southern California 4 years ago after a 15 year absence so had to ask for referrals for a new PC doctor. Dr. Fang came highly recommended. I have a very long list of health issues from post concussion syndrome to broken bones to PTSD to aging crap and women's health issues to high blood pressure, depression & anxiety, memory loss, you name it. It sucks getting old. Dr. Fang patiently listens to my litany of ailments every time we meet, gives fantastic advice, and is very digitally current using a tablet to keep track of each patient and looking up the most current medical solutions to help find answers for you. For those who complained about her 'fiddling with her tablet' while seeing you, this brilliant doctor is looking into her vast medical resources to help you, her patient, find the most current solutions for your care and is keeping track of your health history. Most doctors today haven't caught up to the 21st century technology and still use paper notes where many mistakes are made. Anyway, I lost my insurance last year and had to go on Medicaid for several months until my Medicare kicked in. During that time, I had to find a PC doctor that took Medicaid and ended up going through about 3-4 doctors who didn't have the know-how, patience, current technology, or the caring and thoughtful attitude that Dr. Fang had. As soon as I went on Medicare, I went back to Dr. Fang even though it's a 15 mile drive one way in LA traffic because I missed being treated by someone of her brilliance. And trust me, I'm not the easiest patient to deal with. No matter what my situation or temperament is the day of my appointment, Dr. Fang always spends sufficient time with me, never makes me feel rushed, or like the pain in the ass I can be, listens, gives great advice, and treats me with dignity and respect. I consider myself very fortunate to have found a doctor of her caliber and quality and highly recommend her to those looking for a PC doctor. And by the way, due to her advice and excellence in identifying the proper meds for each condition, I'm now on fewer meds, BP is back to normal, lost 20 pounds, acid reflux is gone, and depression & anxiety are a thing of the past. I sleep better and am a much happier and healthier person since I've been under her care. read more

Dr. Fang is wonderful. She took care of my son when he was a baby, my husband and I and my Dad when he was in his eighties and came to live with us. She showed my Dad such compassion and truly listened to him. I'm sure Dr. Fang's care was the reason he enjoyed such good health and quality of life. read more

Dr. Fang is fantastic, after just one appointment and some medication, I feel fantastic,had a great sleep and I don't have any more pain in most of my joints. read more

Dr. Fang has been my primary physician and my wife's for several years. She takes good care of us and does not let her busy office affect her bedside manner. She has been very generous with referrals. The people in her office are good, although the front desk has good days and bad. The other doctors in the UCLA network are really, really good. We are very happy to be Dr. Fang's patients. read more

Been seeing doctors at this facility for about 10 years. When I first started going, there were at least 4 doctors in the practice and it was thriving. Over the years, all the good doctors left and so I had to see Dr. Fang for my annual physical. WHAT A JOKE!! She never touched me!!! She sat on a stool and wrote on her tablet. I got lectured about taking more vitamins and she even tried to sell me the stuff they had there in the practice. She wasn't very friendly or showed any interest in much of what I had to say. The "physical" was hardly that. I could have examined myself better in front of a mirror. Dr. Fang was in and out in a matter of 10 minutes. God forbid you have something wrong with you. The blood draw room looked like a converted closet and the person doing it left my arm sore and bruised. I just got a letter recently stating that her practice was closing and that she was going over to UCLA SMBP's location at 2001 Santa Monica Blvd. I've moved on to a different practice altogether and like my new doctor very much. read more