We had an awesome experience with Tony and his crew during our home remodel. We made multiple…read morechanges without any fuss and always had pricing upfront and stuck to the quote. His guys did great work and we haven't had any issues whatsoever.

Tony, Did an outstanding job…read more Pricing was great, communication was great and work performed was outstanding and done on time. Highly recommended

What a great experience working with Ben and his team! Our bathroom remodel project began with…read moregreat and timely communication (during the estimate process) as well as an incredibly competitive quote. The entire project started and finished on time (which is pretty rare these days) and within budget (also rare). The job site was always clean at the end of each day (which I always appreciate). Ben and his crew were so friendly, making them very easy to work with. Given the above, I highly encourage you to use Ben and his team for your next home improvement project. Thanks Ben!

I'm a repeat customer. Ben is super professional. Provides quick quotes and turn around times…read more Highly recommend.

issues we had with installation were resolved in a timely manner. I wasn't happy with how flooring…read morewas aligned due to one whole section had gaps in it, but they resolved this very quickly. Thank you.

These guys were terrific! Gabi was responsive and helped me keep to my budget. Also, in spite of my…read moreAC system giving up the ghost right as his crew were getting ready to install new wood floors throughout my new home, he worked with me to get the job done on time for my move. He even worked with me to hold off on getting the stairs done until after my moving date just to spare them from any possible damage. No matter who he sent over the days of demo, main install, stair install, the guys were always professional, helpful, worked fast and did a real nice job.

If you're looking for top quality work then look no more. I recently had desert custom flooring…read morerenovate, my master bathroom. This is something I've been putting off mainly because of the cost. I've had quotes from the companies that come out and you the one day showers and the cost was outrageous so I was expecting to spend quite a bit of money in the shower countertop. After I was quoted out, I wasted no time to start the renovation and I could not be happier. they were easy to work with, and also I was blown away by their way I will not hesitate to use this company in the future.

Do not hire. They do awful work of poor quality. They will send random workers into your home. They…read morewill cancel on you constantly without notice, delaying finishing the project. They are very unorganized and terrible at communicating. Years later, we are still finding issues from their terrible work. After they finally finished, we contacted them several times to come a fix issues for their work. They would send different people each time that didn't understand or know about the issue. Their "fix" was equally bad. They are not BBB accredited, which should tell you all. They will make excuses as to why they don't have this BBB accreditation. Also, a quick search at the Arizona Registrar of Contractors shows they are not licensed in Arizona under Alex's name (the owner) or "Desert Custom Flooring." It also appears that they have not formed an official company with the Arizona Corporation Commission under the name "Desert Custom Flooring." I suspect they are not BBB accredited, not licensed, and don't have a corporation in Arizona under their trade name because they don't want a place where their dissatisfied customers can lodge formal complaints. The bottom line is don't hire them.

Joe did such a wonderful job on our house remodel! He installed all of the tile and carpet…read morethroughout the house and bathrooms. The bathroom shower tiling came out beautiful. He is extremely meticulous and detailed. We were very happy with everything. Really helped to increase the value of the home when we listed it for sale! Highly recommend! Great value!

We have worked with Joe multiple times and can truly say he is one of a kind. He is extremely…read moreknowledgeable, takes pride in his work, uses high quality materials and is fairly priced. He answers all of our questions and truly puts the customer first.

We looked for a licensed contractor online to install our flooring. Our choice was Bare Floors…read more They have years of experience, easy communication and great reviews. Amir helped us pick out the perfect LVP flooring and he and his crew did a beautiful installation. We have more work to be done and won't hesitate to use Bare Floors in the future.

A few things i appreciated about working with Bare Floors: I spoke directly to the owner Amir…read morethroughout the entire process and he was always available and ready to help vs calling a call/scheduling center and having a separate person come out to quote. Also, his availability was terrific - he was able to remove my tile the next week when others were quoting 5 weeks and for the installation worked around my schedule. I originally had some wood laminate picked out that I thought was high quality and he showed me some of his that was clearly higher quality but similar price and i was glad to go with his recommendation. The tile removal, laminate installation and base boards that he did all look terrific.

Repeated No-Shows, Poor Communication, and Unfinished Work…read more We hired Irving with Modern Innovations to install a garage service door, baseboards in our garage and living room, and a few light fixtures. Unfortunately, our experience was extremely disappointing and unprofessional from start to finish. Irving came out on Tuesday to inspect the project and determine what materials would be needed. We scheduled the work for the following day at 9:00 AM. This property is not our primary residence and requires a 45-minute drive each way. After rearranging our schedule and arriving early, Irving did not show up until approximately 1:00 PM--four hours late with no regard for our time. When he finally arrived, he only worked for a couple of hours before telling us he was too busy for the rest of the week and would have to return later. We were already inconvenienced by the late arrival and delay, but agreed to reschedule. A few days later, I received multiple text messages late Saturday evening requesting payment for the partial work that had been completed. Assuming the money was needed for additional materials and wanting to keep the project moving forward, I paid him for the work completed to that point. We then rescheduled for the following Tuesday. The day before, I contacted Irving to confirm the appointment, only to be told he could not make it and needed to reschedule again. We then agreed on Thursday at 6:00 AM. I confirmed the date and time multiple times, and each time he assured me that 6:00 AM worked for him. For the third time, I rearranged my schedule and drove 45 minutes to the property. Once again, Irving failed to show up. At 7:30 AM, I texted him asking where he was and what his ETA would be. He responded that he had gone to Lowe's and was only 10 minutes away. I waited until 9:00 AM, and he never arrived. After that, I never heard from him again. The job remains unfinished despite receiving payment for the work already performed. My experience with Irving and Modern Innovations was marked by repeated no-shows, chronic lateness, broken commitments, poor communication, and a complete lack of respect for a customer's time. If you value reliability, professionalism, and follow-through, I would strongly recommend looking elsewhere. There are many contractors who show up when they say they will, communicate honestly, and finish the work they start. Unfortunately, that was not my experience here.

Irving and the team are the epitome of a world class crew - everything from consistent…read morecommunication, attention to detail, fair pricing with flexible options, and high quality service. They can handle any project you throw at them from demo to installation. 10/10 kitchen renovation - demo'd a wall and countertops, refinished existing cabinets, installed a new dry bar, and all backsplashes. I can't recommend them highly enough and would trust them with any project!

ZERO STARS - Mold Hazard, Forced Evacuation, $150K+ Damages…read more Crafted AZ Remodeling (Mike and Julie Abbate, ROC #199425) - Midtown Phoenix (June-Oct 2025). HEALTH HAZARD: Failed to remove Gyp-Crete underlayment after water leak (standard practice for 50+ years). Didn't replace flooring under refrigerator adjacent to leak epicenter. Guest bathroom "repair" cosmetic only - ignored actual water damage. Environmental testing: 115x normal airborne mold levels. Immediate evacuation required. Forced into 12-month alternative housing. WHAT THEY MESSED UP: Improper water remediation with resulting mold from guest bathroom leak. Insurance denied coverage for workmanship. Forced to pay for all repairs out of pocket. Flooring: 428% markup, cheap laminate without cork underlayment (creates echos). Recommended herringbone pattern for highly irregular space, looks terrible ( pattern used only for square/rectangular rooms). Master bathroom: defective tile work, installed broken shower column with absurd double rain shower configuration, large pendant rain shower on low ceiling and redundant shower controls. Requires accent wall removal/retiling with all new hardware. I redesigned entire shower myself in 15 minutes at design studio, Crafted did not even put in this much effort. Painted entire unit yellow without authorization while I was out of town, no samples provided. Charged for column plaster never performed (only "necessary" because they cut floors improperly). Double-billed for baseboard painting. Different subcontractors daily with poor supervision. Attempted to enter property without permission (after being told twice to stop work) in order to lock in substandard plumbing. Took paid materials when terminated for cause. Also left unit unlocked for a week while I was working out of town. REFUSES RECEIPTS: Attorney demand letter sent requesting receipts and documentation. 6+ weeks - zero response. Claims it is "not industry standard" to keep receipts for such projects. TOTAL DAMAGE: Mold remediation, kitchen/guest bath reconstruction, master bath corrections, repainting entire unit, 12 months alternative housing, moving expenses. Over $150,000 out of pocket to fix their work with one year of planned relocation. LEGAL ACTIONS: ROC complaint filed (inspection Feb 2026), Attorney General complaint filed, BBB complaint filed, preparing for lawsuit. Will update review once completed. Despite creating uninhabitable conditions, only response from Crafted is a demand for an additional $21,092. Other contractors confirmed 4+ units in my building were properly remediated from similar leaks. Crafted did not recognize Gyp-Crete underlayment despite removing all flooring (acts as sponge when wet). Photos/video: mold report showing 115x normal airborne spore levels, yellow paint, haphazard shower install, broken shower column. I would appreciate if Crafted responds with receipts rather than emotions. My attorney requested itemized invoices 6+ weeks ago. Still waiting.

Stop looking--you found the right place and people. I truly could not say enough good things about…read moreCrafted and the entire Crafted family, but I will try. After a different contractor walked off our job in the middle of the pandemic, we never felt like we would feel confident hiring anyone again. I am so glad we took the leap of faith and hired Crafted. The entire experience from start to finish was a breeze, but more than that, it was enjoyable. The choices that were offered to me in one beautiful showroom made everything that much easier. I'm truly grateful to Mike, Gia, Julie, and the entire team. The most exciting part to me is thinking about what space they can remodel for us next.