Repeated No-Shows, Poor Communication, and Unfinished Work We hired Irving with Modern Innovations to install a garage service door, baseboards in our garage and living room, and a few light fixtures. Unfortunately, our experience was extremely disappointing and unprofessional from start to finish. Irving came out on Tuesday to inspect the project and determine what materials would be needed. We scheduled the work for the following day at 9:00 AM. This property is not our primary residence and requires a 45-minute drive each way. After rearranging our schedule and arriving early, Irving did not show up until approximately 1:00 PM--four hours late with no regard for our time. When he finally arrived, he only worked for a couple of hours before telling us he was too busy for the rest of the week and would have to return later. We were already inconvenienced by the late arrival and delay, but agreed to reschedule. A few days later, I received multiple text messages late Saturday evening requesting payment for the partial work that had been completed. Assuming the money was needed for additional materials and wanting to keep the project moving forward, I paid him for the work completed to that point. We then rescheduled for the following Tuesday. The day before, I contacted Irving to confirm the appointment, only to be told he could not make it and needed to reschedule again. We then agreed on Thursday at 6:00 AM. I confirmed the date and time multiple times, and each time he assured me that 6:00 AM worked for him. For the third time, I rearranged my schedule and drove 45 minutes to the property. Once again, Irving failed to show up. At 7:30 AM, I texted him asking where he was and what his ETA would be. He responded that he had gone to Lowe's and was only 10 minutes away. I waited until 9:00 AM, and he never arrived. After that, I never heard from him again. The job remains unfinished despite receiving payment for the work already performed. My experience with Irving and Modern Innovations was marked by repeated no-shows, chronic lateness, broken commitments, poor communication, and a complete lack of respect for a customer's time. If you value reliability, professionalism, and follow-through, I would strongly recommend looking elsewhere. There are many contractors who show up when they say they will, communicate honestly, and finish the work they start. Unfortunately, that was not my experience here. read more

Irving and the team are the epitome of a world class crew - everything from consistent communication, attention to detail, fair pricing with flexible options, and high quality service. They can handle any project you throw at them from demo to installation. 10/10 kitchen renovation - demo'd a wall and countertops, refinished existing cabinets, installed a new dry bar, and all backsplashes. I can't recommend them highly enough and would trust them with any project! read more

Modern Innovations - General Contractors Near Me - Phoenix, Arizona

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Irving is an amazing person to work with. Based on the limited space we had he clearly explained us all possible options to renovate our kitchen . He went above and beyond by explaining the pros and cons of all the materials being used and cleared all our doubts. I highly recommend Modern Innovations to anyone considering your home renovation and would absolutely hire them again for future projects read more

Irving is the guy you're looking for. While other companies are giving you the runaround and blaming poor customer service & delays on Covid, Irving is building his business by being polite, prompt, and professional. I hired Irving to add some tile to a kitchen island and in a butlers pantry as a backsplash. He was able to fit me in the week after my inquiry and offered a very reasonable rate. He also handled the material pickup from Floor & Decor so I didn't have to get my vehicle dirty with construction materials. Irving's work is quality. You can see it in the photos. But he is also considerate and reliable. He showed up when he said he would. He was done when he said he would be. Even when he took a lunch break, he would ask if I wanted him to bring me food. He's the kind of contractor that I'll call first & will absolutely use again. Highly recommended. read more

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Can't say enough great things about Irving and Modern Innovations. He works fast, does very high quality work with great attention to detail. And at a very fair price. He is very skilled in seemingly every home remodel trade. If you are considering doing any work to your house (big or small) you should definitely give Irving a call Attached are a few pictures of my shed, that Irving completely overhauled and is now my new detached office read more

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Saw all these reviews so I called him to replace a window. All and all 300$ to do it and yeah parts of the flashing don't look the best but the fact he had really given it a kickass shot is awesome to me. Would recommend to anyone. read more

From the first day that I met Irving, I felt that he was a man of good character. I would not have hired him past that day if I thought otherwise. Throughout the course of the project he took on for my client, he continued to exemplify that good character in addition to his amazing workmanship. His team was also very professional and even more timely. I was thoroughly surprised at how great the job turned out, especially for how quickly they were able to get it done. This project included painting, flooring, carpeting, and more of a 2 bd 2 ba condo. When obstacles came up, Irving kept his cool and professionally proceeded with whatever solution that was necessary. Very grateful for Moden Innovations, and will continue to use them moving forward! Thanks again! read more

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Irving is absolutely amazing!!! If I could give him 10 stars then I would. I don't think I have the vocabulary to express just how awesome he and his crew are. I'm going to try my best. First and foremost - Irving and his team do great work at a reasonable and fair price. His commitment to excellence is evident. To give a little background, I contacted Irving in May '22, about a potential plumbing project and building a closet for a spare bedroom. Over the course of the next 7 months, Irving and his team have helped me completely remodel the house. This is due in large part to 3 main qualities that Irving possesses - honesty, dependability, flexibility Irving is honest about what things will entail and upfront about costs and timeframes. If something won't look good or is going to cost a lot to do, he is the first one to speak up and share that Irving and his team are dependable. When he says he will show up and get a job done, that is what he does. In the rare instance he couldn't make it, he was quick to communicate and ensure he was there at his earliest convenience. Also the jobs were completed on time or quicker than quoted which is uncommon to find now Irving is extremely flexible. Many times I would add to jobs or change design or just generally change the vision for a project. Irving was always willing to listen and adapt. Over the last few months, I've really felt like Irving was more of a partner in this renovation than just a contractor doing some project. I can't thank him enough for everything he's done. And it has been my absolute pleasure to get to know him. I rarely write reviews and certainly none of this length, but Irving is special and deserves all of this and much more. If you get the opportunity to partner with Irving then I highly encourage you to do so Take care Irving and I wish you all the best! read more

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Irving was fantastic to do business with. Very responsive. Set up a consultation immediately to inspect the details. We had a 36" microwave over the range which are not in production and only option was to replace it with 30" with fillers. He recommended not to use stainless steel fillers but he would custom make it. Very professional, installation charge was reasonable, very meticulous in his work and did a fantastic job. Would definitely recommend him and his team! Hope to do business with him again in the future again. read more

Modern Innovations - 30" microwave in 36" space. - General Contractors Near Me - Phoenix, Arizona

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I had a beautifully tiled shower done by Imperial Wholesale, however, they do not do shower doors. They gave me 2 names of companies. Both gave me THEIR RECOMMENDATIONS, not what I wanted. I selected the door that I wanted but needed someone to install it. He agreed that he could install it, and gave a quote. When it was delivered by Home Depot in my driveway (because it weighed 225#), Irving and his associate stopped by my house to carry it into my house, and took away the palate and shipping cartons. Now, 4 days later, he and his associate installed my door. They were professional, cleaned up all their materials, were courteous and knowledgeable. It is an amazing door to go with the tile. I have the tile, the faucets with the diverter to do both rain/sprayer either/or/both, and the bypass "barndoor" 3/8 " spot-free glass door with dual handle/towel bar. Other companies told me "NO". Thank you Irving and Modern Innovations for making my selection happen. The price and the workmanship of all of it was great for a retired couple. Thank you!!!! One company said "you have to go with Matte Black trim on the door (all the rest is oil bronze); another said "you're going to have a leaking crack on the side (the crack is maybe 1/2 "?!. Don't listen to other salesmen! read more

Modern Innovations - General Contractors Near Me - Phoenix, Arizona

This guy Irving of Modern Innovations was very unprofessional, inconsiderate. After sending him pictures of what I needed remodeled. He scheduled a appointment to come to my house on Wednesday February 7, 2024, to take a look at the work that needed to be done I waited and waited only to receive a text stating he was a hour away, after still waiting he still did not show but sent another text wanting to reschedule the next morning. Which I could not do. Then Irving agreed to come Tuesday Feb 13 at 5 pm. On Tuesday, February 13, 2024 around 4pm I sent him text to verify that he would show. He stated he was on his way Well guess what, he lied again and did not show up at all I definitely need remodeling work to be done, this Irving guy stood me up twice, when I could have had another contractor come. . Not only is this Irving guy, unprofessional, he is inconsiderate and disrespectful of other people time, and selfish as he has no regard for other contractors who could have come for this job. I am going to make sure that I let everyone I know not to use this company Modern Innovations. read more

Irving and his team did a great job of transforming our bathroom and kitchen on a recent remodel. You can see the before and after pictures posted in their profile. I was especially pleased that the job site was clean and organized after each day. Irving's pricing was reasonable and he was flexible in allowing us to make changes as the job progressed read more

Be forewarned! Do NOT hire this company! I received an estimate for work Irving Lopez was supposed to complete and I paid him in full and he did not do the work. In addition he lied to me because He said he replaced some broken tiles in the bathroom and all he did was paint over them. The contract was for him to fix some broken sliders on windows and he did not do that. The contract said he was to fix the garage door openers and I had to hire a garage door company to fix them after I paid him $1100 for a job and parts to include those items as well. Irving told me that he would send me the itemized receipt for the items I bought totaling in excess of $300 at Home Depot and never provided the itemized receipt. I paid over the phone with a credit card to Home Depot and he was supposed to provide me a photo or copy of the receipt listing the itemized items for which I paid. The most upsetting is that he would not even stand by his work after I contacted him after the work promised was not completed. He also left a disgusting toilet that stunk up the whole house. Don't trust Irving or this company! read more

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One of the most professional guy I've worked with. Very reliable and quality work provided at a great value

my tech was Irving. He gave a fair quote and did exactly what he said he would do. He had trtrtrtttr let's just say has the worst platform for filling in a review. The next paragraph is me finishing the first one: Irving had a bit of difficulty with my slider because the frame was old and slightly bent. Nonetheless, he was able to install the door so that it latched. He had to make frames for four of my windows because they are not standard frames. He did a fine job. I recommend him. yelp not Jope read more

I needed an innovative solution when replacing the over the range microwave. Irving provided just that. He was responsive, creative and diligent to ensure the finished product looked great! He was timely at a great, equitable price. Very clean during and after installation. Very happy! read more

When I text Irving he answered me immediately. He came in a mask, put down drop cloth. Did a great job, very thorough. Replaced three faucets, took away the old. Very professional ! I was very pleased‼ read more

Very happy with the service provided. Quick response time, they were willing to work on the weekend and extra hours to help us to get our hot water back asap. Irving is extremely professional and makes you feel reassured during the whole process. Great job on drywall and ceiling restoration as well as the water heater installation. Would use these guys again. read more

Irving was immediately responsive and came out same day for an estimate. Price was very fair and they started work same week around my schedule. Irving and team did an excellent job repairing my back patio cover - they were on time, communicated every step of the way, efficient and professional. Very pleased. read more

We've had a great experience with Irving and his company. They have so far tackled our kitchen and baseboard mouldings throughout the house, and we will be adding stone to the fireplace next. They have been very helpful and informative at every step of the project, helping guide us towards making sound decisions. Their workmanship is excellent and they clearly take pride in what they do. We look forward to completing more projects together! read more

Irving converted our side patio to a kids play room and expanded our pantry. His pricing was very fair and transparent on cost of materials. He was communicative, showed up on time and did a great job. We have completed several renovations over the last couple years and this was by far the best experience. Highly recommend modern innovations read more

Irving, was punctual, efficient, asked all the right questions and then got to work. My job went smooth, I would recommend. Thank you. read more

Modern Innovations - Kitchen Sink backsplash, this pattern has small peices which were cut and fitted just right. There are 6 outlets he had to cut around. - General Contractors Near Me - Phoenix, Arizona

I'm very grateful to have hired Irving for my kitchen remodel! As someone new to remodeling a rental property, Irving was extremely helpful not only in completing the kitchen remodel but also with several other odd jobs around my property. I needed a new closet built, a bi-fold door installed, outlets replaced, bathroom vanity and hardware installed, curtains installed, and more! Instead of taking advantage of a first timer like me, he went above and beyond in offering advice and his help. His pricing is very reasonable and his advice alone has saved me thousands of dollars. It was so convenient to have Irving pick up additional items (toilet, door, sink, etc.) that I would have otherwise had to leave work to get myself. It's not something all contractors provide and I appreciated it! Overall he did a quality job on everything and I will hire him again for my next unit's remodel. Pros of working with Irving: Clean, quality work - very happy with how everything turned out! He has integrity! Proactive problem solver; he doesn't just do what you say without pointing out potential issues and alternatives. Solid communication; he was always quick to respond and answered my questions clearly. read more

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i hired irving for some built in shelves and a bench in my front living room. he came to my house to quote the project & all was fine (besides the scoff he gave me after he asked what material i wanted him to use, which i replied "idk, wood?" and he scoffed and said well there are different types-- i'm not in this line of work so how would i know?) we moved forward w a start date & he drew up some sketches for me. he drew up 2 options, we both agreed one looked better than the other so we moved forward. start date got pushed back 2 days bc of truck trouble. understandable. contract said start time was 8-9am, he text me to change it to 9-10 & i told him that's fine. they didn't show up until 1045. he had been to my house to do the quote, so he knew how far of a drive it would be. cant remember if it was the second or third day, but i noticed it wasn't looking like the sketch we agreed on (a 6th shelf or the bottom being filled in & wainscoting across the bottom- we agreed on wainscoting option). so i nicely asked him about it and he said "you wanted a shelf" i told him no, we agreed on the wainscoting. and i showed him proof of our conversations & he said ok, & went & got more material to finish. job took 3 days which was fine. everything looked good from what i could tell. i had my painters come 3 days later to paint. my painter had to sand an area down on the bench bc the bench was hitting the side of the shelf when opened. you'll see in the photos that from afar it looks amazing, but up close, the "finishing touches" were anything but that. u can still see the screws, the edges of the entire structure are uneven. and it seems that plywood was used for the underneath parts of the shelves & are now bowing. i sent irving a video 2 weeks later asking if i should be concerned about that and he said "The Wood is probably bowed or got bowed after paint. your fine. It's natural wood gets bowed as it gets exposed to chemicals like paint or even the weather" not sure why one would use a material he knows could do this once painted? like i said, the shelves look great from a distance. but up close, there are so many flaws & it makes me sick to think how much money i spent for a "finished" job like this. read more

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My windows and door failed during the last big storm. I needed someone and fast. I sent out a SOS to several contractors on Yelp. Irving was the fastest response and the easiest to work with. Not only did he respond fast, but he worked fast too. Thanks to him no more window and door failure. He is reliable, courteous, knowledgeable, communicative and I will definitely be having him do more work- in fact he will be working on a few other items for me in 2 weeks Thank you Irving- you saved me. read more

Great work and a pleasure to have working on my home. My project was a remodel necessitated by a water leak and grew into a beast of a project. more than I could ever do myself. While this was a big job from my perspective, Irving and his guys made quick work of it, kept me informed about each step of the project and did what they said they were going to do. They were also really helpful in explaining my options on some decisions I needed to make and provided advice where it was needed. High quality, honest work for a fair price is hard to find these days, but that is exactly what I got. This won't be the last project I have them do. read more

Cannot recommend enough! I had a restoration job due to a malfunctioning water heater in my backyard casita, so I contacted Modern Innovations to provide an estimate. I was impressed from first contact, and even more impressed when he got me a price. Out of four contractor bids, his was lower by thousands, but most importantly, he could get started quicker than everyone else. Sure enough, he showed up when promised and his very efficient, polite and kind staff got busy. What I most appreciated was his communication of every detail. In a few days, he left the little house looking better than ever (even working on a Saturday to finish up), and alerted me to some other issues that could cause concern later. They know what they are doing and work clean and fast. I work with a lot a big contractors in my profession, and would choose Modern Innovations for my home over most of them. read more

I hired modern innovation to do a remodel in my kitchen, new flooring in the main living area's paint, move washer and dryer to another room and turn previous laundry area into a pantry, and some other things. My first meeting Irving I felt like he would be a good fit as he seem to have good ideas and understood what I wanted and I felt I was clear. Keep in mind my father and brother were contractors, my husband has done construction. So I'm not an idiot, but I am not by any means a contractor or even a laborer for that matter so I really relied on his expertise. I found him to be confusing at time's, forgetful in regard to conversations we had. His way of speaking to me put me on the offensive and made me question who I hired. And why my pantry, my front, main living room, and other minor things are not done. Once the final cabinet, was in I was done. He's been paid for what he did. I have attached some pictures and I really hope I can comment on them but if I can't, here's a brief commentary of what I see. On my door what is that? It doesn't match up with either side of the other floor boards and when he was installing the last cabinet he didn't notice that the the peeling paint on the ceiling. Again I know nothing about how to do carpentry but black nails on white baseboard I could swear you can get white nails if you don't plan on painting the baseboards. Putting up that ugly thing under my door I guess you didn't notice the piece of wall under the glass that was not painted nor the broken glass that wasn't broken before. If I could remove the one star, I gave him I would. Now I am on the hunt for someone new that can remodel my bathroom. read more

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Irving did a great job with our laundry room cabinets and countertop and an amazing job on our 24 foot accent wall. He has a high attention to detail and he shows up and is super reliable. Highly recommend read more

We found modern innovations on Yelp after a few other companies either turned us down or wanted to charge way to much. We needed a door frame widened to remove an old air conditioning unit from a utility closet. Irving was knowledgable, professional, and affordable. If and when I have more home projects to tackle I will definitely use them again! read more

He did a decent job. Nothing stellar. He was more than an hour late every day. He gave me a quote for the work then did half the job and then changed the price on me to more than double the original quote and hand cuffed me into having to have him finish. Just all around pathetically embarrassing professionalism. read more

Irving and crew recently removed popcorn ceilings from a bedroom and prepped the surface for painting. The team did a great job for a reasonable price. The estimate process was very easy and we were able to find a time that worked schedule-wise for both of us. read more

After not being listened too about what we were looking for, for our bathroom and being quoted and outrageous price we found Irving. He communicated with us through out the whole process and had a fair price. He even helped us out with some additional tasks. Highly recommend him for bathroom remodels! read more

It was his Yelp reviews that made us call Irving initially for a quote, but it was our experience working with him and his crew that will keep him on speed dial for future projects and to happily refer him to anyone that will listen. We actually looked to Yelp and called Irving because we weren't thrilled with the other two quotes (from referrals from close friends) that we received. Our project is the "Huge Kitchen Remodel 2023" that Irving has shared on Yelp. It was more than a kitchen remodel, it was taking down walls, expanding our space, redoing all of the floors, including the back patio, moving most of the lighting and painting almost the entire house. We could detail all he and his crew did, but it really more about who he is instead of the job done, as he is patience, conscientious, trustworthy, and kind. We actually left town for a week during Thanksgiving where he and his crew had access to our home and worked throughout (even on Thanksgiving Day) without a concern. He became the tiebreaker when my husband and I could not agree on a backsplash or where to put something. He was a sounding board when we weren't sure of the direction we wanted to go. By the middle of the project, I nicknamed him the "genius". While our initial project is done, we already have a list of other projects for Modern Innovation. read more

We heard good things about Modern Innovations (MI) from a friend who lived in the Phoenix area and we were moving here from out of state. It was easy to have work coordinated with them to get started before we even moved in. They really listened to what we expected at finish and were very polite and respectful. They didn't make a big deal out of a few change orders either... they had a very positive attitude! The company worked everyday and long hours to make my deadline for moving in. The job turned out great and we already have them scheduled for additional projects! Overall I was very happy with their work and would def recommend Modern Innovations. read more

Irving transformed the kitchen and bathroom on my remodel into a modern classic. Very detailed and thorough, just all around great job! He also built a closet and bookshelf and the woodwork was exceptional. Highly recommend!! read more

He built a great fence for me, turned out sturdy and was a fair price. Hard worker, good communication, polite, would recommend. Also got a cracked window replaced and am happy with the result read more

Irving did a great job installing flooring in our laundry room and helping move the big appliances in there. It was quick and good quality work. He also assisted us with installing closet shelves and what not for two closets. Came out great again. read more

Affordable, reliable, and very communicative. The final product of a massive half moon double-pane piece looks great!