Great place, staff are so nice, animals are well taken care of, and they have everything! My only…read morecomplaint is how high the prices are on live animals.. $1700 for a puppy?

From the owner: Your complete pet store in Faribault, MN! Customer service is our specialty. Come see our puppies,…read morekittens, small animals, fish, reptiles and birds. Oh, and don't forget to stop and say "Hi" to our talking parrot "Sweetie Pie." We offer professional grooming 6 days a week, and our friends at the Kenyon Vet Clinic come over on Thursdays to do vaccinations and such!

We failed to read the reviews before bringing one of our boys in after we moved to Faribault last…read moreyear. They were all extremely accurate except for one that gave it more than one star. If I was an animal lover and chose a career in veterinary medicine, it would be because I love animals. This is not the case at this clinic. The office staff showed no compassion either to the animals or to the animals owner. After insisting on meeting the veterinarian face-to-face, I better understand why there are 7, 1 star reviews. Shame on the entire medical for their inhumanity. Fix yourselves!

Zero stars. Ever since moving to Faribault, I've taken my pets here. They are AWFUL! My pug…read morerecently had her fist seizure and when calling the emergency line, no one picked up. Not only that, but when we took her in, they gave her a bag of fluids and the ve was nothing short of aggressiv. She was squeezing the fluid so hard and the IV came out twice! A month or two ago, I'd taken my Mini Aussie to get some vaccinations and the nurses were so mean. They put a plastic muzzle on her face which was obviously too small for her, they got another person in the room to hold her down and then they had the nerve to tell me to back up. My poor dog was so scared, she's never bitten anyone unless she got a bit too feisty while playing so there was no need for the muzzle. My dog HID behind me, even when they were trying to get a rhythm and was crying the whole time. These people had the nerve to raise their voices at a scared puppy and they even gave her a shot in the WRONG SPOT. My dog yelped, she almost never doe, and the vet just kept telling her assistant or whatever to hold her down more. Note: My dog had only been there once for spaying and was constantly pawing at the door. They were way too aggressive with her and I'd sue if I could.

Kudos to Petsmart employee Natalie!! There was a lady in the Faribault, MN Petsmart parking lot…read morewhose two dogs hit the door lock right after she'd closed the back hatch! The keys, of course, were on the seat. Natalie stayed with the lady and tried everything she could think of to help get a door unlocked, and stayed with her until a tow-truck (called by another employee) could get there and get the car open. That was really above and beyond, and makes me remember that there are truly good people in the world. Thanks Natalie and the Petsmart crew!

Stopped in the Pet Smart in Faribault this evening for 3 fish, 2 angle about the size of a dime and…read morea small molly to add to our granddaughters 10 gallon aquarium. I was asked by the rude little maroon haired girl, how big is the tank, how many fish do you haw in there, what kind of fish do you have in there. I replied I would like 2 angle and a moly, she proceeded to tell me, a man 3 times her age, that has had tanks all my life, that angles are aggressive to fish smaller than the angles. I told her I do not need a lecture, can I have the fish, she then went on to tell me about the size of her angles in tanks 5 and 10 times the size of my granddaughters tank. I again asked he for the fish, in an aggravated tone. She then told me she can refuse to sell me the fish. I asked again, she refused, which is good, the fish tanks look to be filled with sewer water, in the short time I was there I spotted 2 dead fish and one swimming sideways. Which will come as little surprise to anyone, the store itself is filthy, the place should buy a mop. Do not but fish there unless you want to be lectured and questioned like your adopting a small child

Best people, best training, best service. The dogs love it here. ^^…read moreNever seen a better bunch of people.

love the hair cuts they give my baby!! but being 2-5 min…read morelate to my appointment because life gets in the way and being turned away due to that is actually very sad. then demand a deposit for my next appointment as if i no call no showed to this one!! god forbid that the groomer and anyone working here are ever late to their appointments.

The veterinarians are always so kind to my cat! They always make sure to tell us what is going on…read moreand is better than ent other vet I have gone to. I would recommend to anyone who likes a happy pet and a wonderful team treating them!

Wonderful clinic! My family member recommended Dr. Passe and we've been extremely happy with our…read morepups care. They have great staff and always get quick appointments. Highly recommend!!

My husband and I inherited my mom's dog when she couldn't take her to the retirement community she…read morejust moved into. Penny is a fourteen year old Australian Shepard and was so wooly that she looked like a gray sheep. We knew there was a dog in there somewhere. What they did for our newest family member was amazing. She looked like an entirely different dog! I can tell she feels better and she looks just great! Awesome job at a really reasonable price! Thank you!

They sent my dog Cassie home with a cut ear. when I finally got someone they said well she had a…read moremole. They did not bother to tell my husband and made a dozen excuses. Also she came home with little black marks all over her back. I DO NOT RECOMMEND. STAY AWAY