Aaron has great chair side manner. He is personable and knowledgeable, particularly regarding my…read moremedical needs.

I've never written a review about anything. But, this office was the worst urgent care experience I…read morehave ever had. I made an appointment, waited over an hour to see a doctor that couldn't address what they said they could address. Do NOT come here to get any medical help. The office manager is incredibly rude. Beware!

Brad Gale is the BEST medical provider we've ever had. He can hear chest congestion when other…read moredoctors say, "It sounds great!". I was coughing for 6 weeks. My chest wasn't great. Brad heard the congestion, listened well and prescribed accordingly. We always feel better after seeing him. I will drive 30 miles to see him, because he is that good. Yesterday, I took my sister to see Brad Gale. She felt listened to, and he really is the BEST. Getting the office staff to answer the phone is a bit difficult, as well as sending notes to insurance, but it's still worth it to see Brad Gale.

Absolute worst office staff. Really like my doctor but today I'm finally switching. Dealing with…read morethe front desk/reception isn't worth it. Phone hold time is typically 15 minutes or more. The last 3 times I called it was nearly 45 min. And the attitude of the staff is very discouraging. They act as if they hate their jobs and are put out by even asking for script refills. So frustrated.

We went to Dr Johnson for over 10 years. As time went on, it seemed like she was less enthused…read moreabout her job. We finally stopped going to her a year ago when my daughter was really sick and the office took some lab tests. We kept waiting and waiting for the results. We found out four days later that the lab results had come back the same day they were taken but Dr. Johnson just never got around to looking at the results. Meanwhile, my daughter was at home the whole time feeling sick and running a fever. Finally Dr. Johnson got around to reading them AFTER I called enough and complained.

I didn't really like pediatricians but after walking in to helix springs I felt soo much peace…read more they gave me soo much peace of mind and offered to help with my babies care beyond what they were required. also looked into my wellbeing

Five stars! I've…read morebeen going to Revere Health for many years now, and I can honestly say it's been the best primary care experience I've had. The doctors there are genuinely some of the kindest I've ever met, and I've moved around a lot. Dr. Madisen Mckell and Dr. Lucas Lloyd recently treated me and were particularly outstanding. They really took the time to listen and show they cared about me and my concerns. They both come off as incredibly empathetic with very reassuring demeanors. I would highly recommend them. The other staff are also friendly and professional! I've never had issues with scheduling or billing, and they are very accommodating when I need to get in quickly. The office itself is also very clean and comfortable, but really it's the people working there that make Revere Health stand out. Every visit I leave feeling well treated by a team that shows they truly value their patients.

The front desk staff was very kind. However we visited…read moretwice in 4 days, due to my teen daughter's condition worsening. She saw the same provider both times. A Streep test and a urine test was done on our second visit when we shared that her urine was an orange color. Blood was found in her urine and the provider prescribed Motrin. A antibiotic prescription was given "if she did not get better in a few days". I ended up taking her to the Intermountain ER a few days later where she was diagnosed with Mono. She was severely dehydrated after vomiting for 3 days, she was given an IV, medication for the nausea, and a complete treatment plan. Due to this being a virus, antibiotics are not part of her treatment. She was also instructed to rest for several day to reduce the risk of a ruptured spleen and told to contact her Primary Care doctor to follow up on care. I do not feel that the provided at Revere Health listened or worked to find out what was truly wrong with my daughter, and put her in more risk. I do not plan on visiting this clinic again.

Dr. Hardman DO, is a physician that I recommend for seniors like me! I'm 73 years old and I trust…read morehim to do all he can to be my "partner" in my health care so I may live a quality senior life! Thank you Dr. Hardman Doug Nilson

I've used Dr. Hardman for a few years. I don't go to the doctor very often but had need to go twice…read morerecently and those visits were a great reminder of how intelligent, kind and conscientious he is.

Dr. Hafen has been my families Dr for 15 years. He's smart, personable and patient (pun intended)…read morecouldn't be happier with him and his staff.

Dr. Hafen is a great physician, friendly staff. However I had a disappointing experience regarding…read morehow the Premier "system" mishandled test results. Despite downloading this "my chart" which was promised to be better, easier etc., the opposite is true. I have my results from the Imaging and other tests but my doctor doesn't. Both providers say they sent them to us at the same time. I even offered to provide them. The PFM receptionist told me I must make an appointment with a technician to retrieve my records, felt like I was being hustled for a co-pay, she seemed more concerned with the collection of a copay than resolving the problem. I paid them money on time. I showed up for the appointments on time. Patients have to navigate complicated insurance bureaucracy, pay thousands / year in premiums plus co-pay before services rendered, another copay to make an appointment to get records then another copay. I'm frustrated and confused why the patient has the test results but the doctor doesn't and the technician said they will not make an effort to get the results of the tests they ordered. I guess I will have try and interpret the results myself as Premier won't lift a finger-to get the results of the tests they ordered from the provider they sent me to. Good people in a broken system, who cares? Not the PFM reseptionist.

From the owner: Dr. Mark Hafen is an expert provider of Family Medical services at Premier Family Medical. Dr…read more Hafen offers services such as care for allergies, ear infections, hypertension, migraines, stomach conditions, pediatric care, and urgent medical needs. At Premier Family Medical, Utah County area patients can receive accurate diagnoses thanks to advanced testing including blood tests, ultrasounds, biopsies, and x-rays.