I have a rental home in Boise and I am a out of state owner. I recently was told by my property…read moremanagement company that we had roofing damage due to a wind storm. We placed a claim and the inspector denied the claim... Mike's team especially Sara went to bat for us and challenged their decision and fought for us and got us the correct compensation for our claim. 10 stars!

I've worked with Mike at State Farm since he took over (I was a customer of the prior agent as…read morewell), and would 100% recommend! We have a somewhat complex set of policies covering homes, autos, umbrella and life, and Mike is always responsive and on top of the game. He takes the time to answer any questions we have, and to make sure we're comfortable with any options or choices. If you're in the market for an insurance company and agent, definitely reach out to Mike!

They saved us so much money with our insurance! I was worried that might reflect how they handle…read moreclaims, but not at all. When we had to file a claim with our car getting hit, they handled it quickly, paid for repairs without delay and then went after the person responsible. We ended up switching our life & house too! Highly recommend them!

Called office for an agent to give quote on garage liability policy to renew auto dealership…read morelicense, Called at 3 pm. JUly 25th. Female answering call said agent stepped out for quick break; I asked for return cal....and time was a constraint. NO CALL YESTERDAY---and no return call today. Either this agent "has too many clients/policies" to service them....or he didn't get message...or he got message and didn't care! NONE of these 3 options shows this agent to be competent....let alone professional. Would I trust him with my insurance needs? Ahhhhhh......N O f-ing way!

I can always count on top-notch service at Shaffer-Buck. They make insurance easy to understand and…read morealways search for the best price among their companies so I don't have to. Their agents are always friendly and take the time to answer my questions I have my life, car, and home insurance with them and will go to them for other types when the time comes.

Excellent kinds and fast service. Very helpful. They are very knowledgeable and experienced.read more

Had trouble connecting to AAA with # on card. Went to Yelp and got through. All service employees…read morewere great. Arlin(Buttercup) and especially David! The only problem is they don't initially send out tow truck, so when my car needed to be towed another dispatch was sent. Doubled the time spent standing around in the snow. They have been very good about getting the car to where it needs to be. AAA phone tree, definitely sucks!

First, (and this is often underappreciated), when I call, they answer the phone. When you're…read morelooking at your beloved vehicle and it is smashed, that matters BIG TIME. Furthermore, I can always be fully confident that the person who answers will be both friendly and knowledgeable. I've had to process several claims over the last few years, and each time it has gone very smooth due simply to this office's consistently excellent standards of customer service and knowledge. I most recently worked with Andrea, who helped me to navigate a complicated claim on a complicated day. She not only saved me time and money, but also saved me from massive amounts of frustration. She was able to streamline the whole process for me and did a lot of the legwork that I would otherwise have had to do myself. Finally, Steve himself is a good man. In terms of my insurance, I only insure 2 cars, so I'm not a massive client. But I'm treated like a CEO by Steve and his employees. When my past claims caused my rates to go up, he personally took the time and initiative to reach out to me and let me know and try to help keep everything affordable for me. I didn't ask him to call; he just did. I won't forget that, Steve. Top class.

A True Insurance Hero - Steve Crowl at State Farm…read more If you're looking for an insurance agent who goes above and beyond, look no further than Steve Crowl. I've been with Steve for over 8 years, and I can honestly say he's not just the best insurance agent I've ever worked with, he's one of the best people I know. Steve has helped me with everything from auto and renters insurance to multiple address changes, always with professionalism, patience, and genuine care. He even personally delivered my new beacon to make sure I kept my discounts, who does that?! Steve does. But what really sets Steve apart is that he's not just an insurance guy, he's a partner, a teacher, and a friend. He takes the time to explain things clearly, makes sure you're getting the best coverage for your needs, and treats you like family. He's the kind of person who remembers your story, follows up without being asked, and makes you feel like you're his most important client. I recommend Steve to everyone I know. If you want someone who truly cares, who will advocate for you, and who will always have your back--Steve Crowl is your guy. State Farm is lucky to have him!

I've worked with this team for many years and have always trusted their deep knowledge, experience,…read moreand ability to get the job done. Their footprint allows them to serve clients throughout Idaho, which is a real advantage. I also appreciate that they offer choice when it comes to title services so 1031 and long term escrow is an option. I care about having options, and having a team with the knowledge and resources to help you navigate those options is incredibly valuable. They're experienced, responsive, and know their business. I highly recommend them.

Closing day was smooth, organized, and stress-free thanks to their preparation and attention to…read moredetail. Their customer service exceeded expectations, and it was clear that they genuinely cared about providing a positive experience for all parties involved. If you're looking for a reliable title company that delivers exceptional service and makes the closing process seamless, I highly recommend them. I look forward to working with them again on future transactions!

This location in nampa off of t h e boulevard has been absolutely fantastic. Desiree has worked…read morewith me time and time again to ensure that I stay in good standing. And take note that she does it for her customers out of the kindness of her heart. She wants to see you succeed not lose your credit or vehicle. This place has been a lifesaver for me and my family and they have helped me get back on track and put food on the table when I was between work. I recommend giving them a shot!!!