Five Stars for sure!!!!! My family and I have been clients of Adrian's Farmers insurance for many years now and we are extremely happy with the excellent customer service that this agency provides to their clients. Especially Lesly, she is a true professional who has helped me each time I added or removed a vehicle from my policy. Being that I'm in management and customer service myself for over 15 years, I can greatly appreciate an agent that is there to help you in any situation. Whether it's adding life insurance or car insurance Lesly has helped me and guided me toward policies that fit within my budget and lifestyle. I feel very confident in their services and would highly recommend them to any new client that is interested in purchasing any type of insurance. Lesly even drove out to see me from Riverside to L.A. to make things convenient for me in adding a life insurance policy. Wow!! Love this agency! read more

These guys are amazing. Very polite, professional and efficient! I had been calling and driving around to a few other places, trying to get quotes and a feel of the type of business/people I will be dealing with going forward. I would either get higher quotes, the run-around, of the other business' wouldn't get back to me. But once I bumped into Adrian & Sively at Farmers, I was sold! They really take the time to get to know you, and go into details regarding all your questions! They are very polite and professional. I have spoken to Sively a few times, and when she says she will call you back, She definitely Calls you back! She is very efficient as well, she has emailed me my stuff the moment we get off the phone! These people are very trustworthy and know what they are doing, Thank God I found them! read more

I am beyond grateful for the outstanding costumer service displayed by Alejandra. She went above and beyond for me when I was shopping around for insurance for my wife's vehicle. Alejandra did a superb job, always trying to maximize the discounts that we qualified for. She has a flawless phone etiquette and is very friendly. She always returns calls in a very prompt manner, she follows up with costumers, and she likes to stay in touch with costumers to ensure all their insurance needs were taken care of. Hence I knew not to look elsewhere when it was time to get home insurance as well as a policy for my vehicle. I highly recommend Alejandra to all my friends and family who are shopping around for insurance coverage.. I wish Yelp would allow for a rating higher than five stars. She truly deserves it.. read more

the insurance advisor Brenda was terrific in helping me get my new insurance with farmers. I previously had Geico, and I feel the customer service was not fantastic. However, with Brenda at farmers, I was able to not only get the new insurance, but she explained every aspect of the insurance to me and insured I understood what I was paying for. She also helped me lower my monthly payment by a couple dollars, and provided more coverage for my car! because of this experience, I think I will be with Farmers for the foreseeable future, because I know if I need anything else, and I only just pay for insurance, but I pay for a trustworthy advisor, and someone who is very knowledgeable in this trade to explain to me what every single, dollar of my payment is exactly paying for, and how I am protected! read more

I had a great experience with Farmers Insurance, especially with Natalia, who was extremely patient, professional, and helpful throughout the entire process. She consistently followed up with me regarding a trailer insurance quote she had given me a couple of months ago, and thanks to her excellent customer service, I finally decided to move forward with getting coverage for my trailer. I already have my car and home insurance with them, and once again they exceeded my expectations by helping me get additional discounts and great coverage. Their customer service has always been outstanding, and they truly make you feel valued as a customer. I highly recommend Farmers Insurance to anyone looking for reliable coverage and excellent customer service. read more

Adrian Cisneros farmers insurance has exceeded my expectations. Their customer service is exceptional. They know you by name, always greet you as if you are family and are very attentive towards their clients needs. They go that's step further to assure you get the most coverage for the best price. Love their special messages their clients get on their birthdays.before going to this agency I got a few quotes from others competitors and by far, here is where I got the best deal! Not only you get an excellent customer service and great coverage for a reasonable price , but you get to be part of their family, the. Adrian Cisneros farmers insurance family. I am very happy to be their clients and I truly advice anyone to give them a try! read more

What can i say I was very pleased with Alejandra and her services, and thats an understatement. I am a first time home buyer and she helped me through this process with my lender at closing and made it super simple and quick. She was always available as I needed and she made sure to do everything orderly and provided my lender with what they needed same day. Also, she later was able to help me with my car insurance, which again was all newer for me, but she walked me through it and was able to get me a great deal for both my cars and home insurance. I definitely will continue to recommend her and this office to friends and family. She was great! read more

I came into this office looking for a quote and this wonderful young lady with this bright smile; I believe her name was Janet. She was so kind to me and helpful I know absolutely nothing about insurance and why it's necessary I just knew I had to get a few quotes for my boss (by the way she won me over). I left with so much knowledge she truly helped me understand why Insurance is necessary. Definitely will be returning to her for my personal use. I recommend you to visit this location everyone there was so polite and generous. So clean smells great Great job. read more

Had a wonderful experience with this lovely helpful agent. Her name was Janett, she was very helpful, wonderful customer service. I was getting an auto quote with her I am new with all the deductible and etc...... She went step by step with explain every single detail. She was very patient with me. I really appreciate that I learned a lot that day of different way of saving with my auto insurance. And having the best auto insurance most important part for my family and myself. THANK YOU JANETT! Need quote really recommend her!!! read more

Just moved to the area and was looking for a top notch insurance company to handle both my home and auto insurance. Adrian Cisneros and his staff (particularly Madison Rupp) proved to be just what i was looking for. Professional, honest, very quick in answering questions and willing to research any question they didn't immediate know. I have no reservations about recommending this agency. They care about their customers and make you feel very secure in their knowledge of what a person needs to have the best coverage possible for the best possible price. read more

I was referred to this office by a mutual friend that has been doing business with them for many years and is 100% satisfied with their services. I purchased a business policy from Alejandra Cifuentes. I received multiple quotes from other carriers but Alejandra was able to top them and provided me with the best pricing. Alejandra is very nice, professional and has great communication. She made it a painless-smooth process . I will be getting other policies from this office and I will definitely recommend them to bus partners, friends and family!! read more

Patricia saved us a lot of money not only this she perform a wonderful customer service, she actually went above and beyond to make sure that we were on the right path with our home insurance car insurance and information on what was good for us based on we owned. I like the fact that on this covid- 19 she called us immediately as soon as she had information from her agent company. Paticia this messages for you we the jaquez family are happy to have such a great farmer agent to our side. You guys do live up to your name. read more

Most professional, kind, and understanding staff. As the 16 years customer of home and auto insurance policies, I have had numerous opportunities in communicating with the staff members. Each time I received satisfactory answers to my questions. Also, for over 40 years I had auto insurance with Farmers' prior to my house purchase in Beaumont, CA. I highly recommend the Farmers Insurance Adrian Cisneros Agency in Riverside, California. read more

i called for a quote & spoke with natalia anguiano she was extremely helpful and professional laid out all the options available for me nice and cleared, set me up for the right option for me, so professional made my experience much easier, i am extremely happy with my home renter policy, thank you natalia anguiano for guiding me & helping me make the best decision for me, i will highly recommend getting insured with her read more

I had State Farm for years and when I moved to CA I had the worst experience with their rates. I was hesitant on changing, but I'm glad I did. Brenda went above and beyond to help me get the right coverage at a reasonable rate. She has been so patient at answering all my questions in a timely manner. I have recommended her family/friends and they have been satisfied with her customer service and knowledge in the field. read more

I am very satisfied with the entire process. From the moment I called to get the quote to the moment I signed my documents, Brenda was extremely patient and she explained everything fully. Every time I forgot to do something, she would call me and remind me. She is a very experienced agent. I would Highly recommend Farmers Insurance and I have also referred 3 more clients to Brenda. read more

Their staff is just AWESOME! We went through some issues with previous brokers, they had bunch of unexplained hidden fees, etc and were not someone we can rely on and trust. So glad we came across Adrian Cisneros Farmers Insurance. What a great team they are! Joe is such a pleasure to work with. Reliable, honest, and excellent customer service. You wont be disappointed! read more

Words cannot describe how grateful we are for having met these guys. They have worked with our company and exceeded expectations. They go above and beyond and redefine what an insurance agent is supposed to be. Now we go to work everyday knowing that we are in good hands. It is a pleasure working with thee Adrian, Chris and Joe. Thank you guys for all that you do! read more

This farmers insurance agency is phenomenal. Alejandra Cifuentes made sure I was happy with my home insurance renewal. She called me to discuss the policy and after a thorough discussion, she was able to determine that a more accurate and less expensive policy might fit the needs of coverage for my home. I highly recommend this agency. I know I'm in good hands. read more