I received excellent service for life insurance from Chan Wright Insurance Agency. From the very…read morebeginning, they made the entire process incredibly smooth and easy. Their team was professional and extremely knowledgeable, guiding me through every step with clarity and recommendations for my family. This has given me peace of mind knowing my loved ones are protected. I highly recommend Chan Wright Insurance Agency to anyone looking for a reliable and caring insurance provider.

I've been with Chan and Erie insurance since 2010. They have provided me with outstanding customer…read moreservice along with savings. No business too small or too large for them to handle. For all your business insurance needs pick Chan Wright insurance.

We moved to Chapel Hill in the fall of 2025 from Florida. As a result, we had many changes to make…read morewith our insurance policies and instruments. Fortunately, we selected Pam Herndon's State Farm office and we met MacKenzie Mullins who has advised us on SO MANY fronts. In 40+ years as State Farm clients in different locations across the country, the Principal of the State Farm office has never arranged to personally review our policy coverage with us. Pam Hernon did! We are grateful for the guidance, insights and recommendations we have received from Mackenzie and Pam Herndon's capable office staff!

Wayne was very helpful navigating our tricky situation. He always responds quickly and with helpful…read moreinformation. A pleasure to work with.

High & Rubish is a full service insurance agency. The staff and agents provide personal service…read morelike no other. I've been with High and Rubish since about 1992. Traci is fabulous!

High & Rubish distinguished themselves to me over 20 years ago when I purchased a special life…read moreinsurance policy from them that no one else of many I had contacted could (or was willing to) provide. Then I began to realize they not only could offer me coverage for any need or application but also provide a level of expertise, experience and knowledge that would be very difficult to find anywhere else--a tremendous value add at no additional cost! At various times in the recent past, one of their agents has recommended a policy or change in an existing policy that I would have never considered or even imagined that ended up providing much more protection, saving me money, improving my life, making my family safer, and avoiding inconvenient oversights or mistakes that would have cost me dearly in both time and expense. The quality and value of the insurance products and companies they represent cannot be overestimated. I honestly don't understand how anyone would purchase a policy direct from any company even if there appeared to be a cost savings (which is rarely if ever the case). I would never consider buying an insurance policy anywhere without first consulting with them or allowing them to propose an alternative. I would highly suggest that anyone reacting to an advertised offer, no matter what the perceived savings might be, should check with them first. When the time comes (God forbid) to file a claim, you'll probably learn the difference the hard way--or just suffer in ignorance. A simple comparison would surely be worth the time. Plus these people are friendly, professional, honest and neighborly too.

Got two different quotes for the same thing from this office, with two different agents coming up…read morewith different rates. a week later I'm still waiting for them to respond to explain. Obviously, I moved on to another company if they can't even sell their own insurance, how are they going to even handle a claim?

We have worked with Joan Humphries and McClintock Insurance for several years. My husband first…read moregot the quote and I was amazed at the savings. Since acquiring home and car insurance through the agency, Joan has constantly been our first "go to" for any questions and comparisons. I expect she has decades of experience and can not only answer the questions, but explain how or why. Every year she patiently reviews the policies and my inquiries. She recommends updates (add/delete) based on our needs and changes in the industry. When we call the office, we do not get a robot machine. Someone answers! The service is top notch and the staff are always on her toes! TY Joan and McClintock for a job well dome!

Needed to get a new policy for my sister's townhouse. Called Mike Embree agency, spoke to Heather,…read moreand she had everything quoted, paperwork completed, and coverage approved to be effective on the desired date. This was done almost immediately. She was very knowledgeable and extremely efficient, a genuine pleasure to contact for business. Hardy V

We have been customers of Mike Embree insuracne for almost 20 years and every year they take crae…read moreof us. They are always looking out for their customers. Yanira goes out of her way( after business hours) and responds to my emails. The whole company is awesome. We have life, car and home insurance with them. The are literally an A++ team and company. Great Customer service Linda Cramer

I was a client here for years, like the other reviewer said,they don't seem to care to do anything…read morethat requires work...but they will take a payment...and overcharge..but won't correct the error. I would never in life use these people or recommend them to friend or enemy. totally clueless when they tell you your rate doubled because of interest rates...that's soo telling lol. I switched companies and got a lower rate by 20 bucks..not only were they high BUT useless...imagine that...where is Jake from state farm when you need him..what a joke...I'm more than glad I left...

Matt Phillips has covered our properties for over 25 years. Home's cars and rentals. He has also…read morecovered some commercial properties that I manage. He has gone over and above what I would expect any agent to do. I would highly recommend him.

Allstate has been there for all of our needs, including an accident. They were really helpful and…read moreresponded immediately!

A friendly, responsive agency that has recommended ways to save money and maximize our policies. We…read morewere State Farm customers for over two decades, and I wish we would have moved to this agency sooner.

We have been clients of Geoff for over a decade. He had always been prompt with his communication,…read moreexplaining details of our policy, suggesting appropriate coverage and is a genuinely nice guy!

My family and I have been customers of Bowen Agency for the last four years. We could not be more…read moredelighted with the service and coverage we have received (auto, home, and umbrella policies). We're extremely busy and yet Geoff has been able to communicate with us efficiently and seamlessly to implement our wishes. I also am a big fan of Erie's coverage (used the roadside assistance several times and was impressed) and I like the online portal. This is a great small business and I'm happy to be a customer.

Customer service from this office is lackadaisical to say the least. I am astounded how an agent…read more(Beth) could have such deficiencies and still able to maintain a license. I initially inquired about coverage for my home after given what I thought was a very good quote. I even mentioned to Beth that it was considerably lower than what I was currently paying. Because my policy, with another company, had increased and my renewal was in June 2025 I was contacted by AllState after using a search engine for companies that covered my location. After given the quote and informed that I would be receiving an email to complete the sign up documentation I immediately realized that the zip code was incorrect that had been entered by Beth. This prevented me from going forward to complete the information. I immediately called and left a message. I was contacted quickly and was told by another agent to "just go ahead and enter the wrong zip code and they would correct it on their end after I completed the form". I informed the agent that I would do nothing of the sort and to send me the corrected form and then I would proceed. In the interim I was then contacted by Beth who said she was informed by the other agent of the details with the incorrect zip code. She said she would call me back as soon as she found out the matter. The matter was that she entered the incorrect zip code even after I repeated my entire address and zip code to ensure she had the information. Clearly that made no difference at all. That careless mistake was over a $1,500 annual premium mistake. I informed her that I would not be going forth with the coverage. Thank goodness I had not contacted my homeowner policy that I presently had. The premium quoted after the correct zip was entered was actually $1,000 MORE than my present insurance. An apology was offered and I was told that no money would be debited my bank account. Second "careless mistake" transpired today when I saw that a first month premium was debited from my account! I don't believe it is unreasonable to expect someone who does this for a living to "get it right" the first time. Perhaps it would better serve this office to restrain these associates and require a competency exam periodically. AllState? No thanks!

This is the best Allstate Agency!! Ben and his staff are absolutely amazing! Justin is my agent,…read moreand he always takes care of me and my insurance questions, needs and concerns. If you are looking for a great insurance company, call or go see Justin at The Reece Agency!

Top Notch service and prices. I feel secure with the products and people. It is nice tohave them…read moreon my side and in my corner.