Be warned this is a horrible company. I was with them for a few months and they only made mistakes…read more I was shopping for house insurance since we were buying a home. I started the policy with them for a future date and they kept sending all the mail to that house we were in the process of purchasing. I had to call them back 5 or 6 times and ask them to send to my current address. Then the lady decided to correct my name but ended up misspelling it. It was correct before she messed with it. My bill was incorrect every time. I had to call to get them to fix it each time. I even spoke to the manger that swore it wouldn't happen again. But the next month I got a bill for $40 more again. When trying to cancel I got multiple email from 2 different people in the office. 1 said I was going to be sent a refund check and the other was demanding that I call pay my remaining balance. If you don't want a constant headache and good service it's worth the extra money to go to another company.

From the owner: As your local American Family Insurance agency in Puyallup,WA, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

They help us choose the best Medicare insurance for us. Nice, friendly people !read more

I cant say enough about Horizon's agent Mena!! A true superstar and handled a major issue with my…read morehealth insurance provider -- Mena saved my coverage for the year!! Highly recommend using this agency !

They missed an error on their part causing us to have to have to find another insurance company…read moreafter being with them for years! After the fact, Christian said he would fix the error when I brought it to his attention back in December of 2023. 7 months later the error was NEVER fixed and we are currently being quoted double, almost triple for insurance. Now I have to do the work to fix what he and his office should've caught.

Love this office and staff! Friendly and communicative! Always so helpful with any questions!read more

Nice people to work with, always calls back and very helpful. Saved me lot's of money! Thank you...read more

Matt & Co. provide comprehensive service. They review our policies annually to make sure we are…read moreproperly covered. I haven't gotten that from other agents before. Quick to respond, and they care about their clients.

Christian is awesome! She drove way out in the woods to survey our house so she could recommend the…read moreright coverages for us. She is so nice and very easy to work with.

The Christian Vargas insurance with Amfam is absolutely horrible. I just canceled my car and camper…read moreinsurance with them today after 5 yrs of service. Once a year they ask if I want life insurance quotes and twice I said yes and was told they would get back to me.... but never did. BUT the straw that broke the camels back is that my husband didn't have a valid license when we first signed up but once he did I called and got a quote. After my conversation with her I assumed he was covered. I've called in many times inquiring about things and was never told that they didn't add him on the policy. I'm completely disappointed in the service I have received. I would go anywhere EVEN IF IT COST MORE before having Christian Vargas as my agent again.

Mark and his team are friendly, knowledgeable and keep your best interest in mind. Mark is…read morecommitted to his customers and will work to customize a policy that meets your needs.

Mark was great at explaining all our options and answering all of our questions!read more

Best insurance. Great service and very personal service ever. They anyway listen to me and met all…read moremy needs

Greg and his staff are always helpful and have been there for us for almost 30 years. Any…read morequestions we have are answered quickly and any changes we need are handled efficiently. We love having Greg and the office staff as our "personal" insurance partners for all of these past years.

This particular Allstate office is OUTSTANDING -- primarily due to the terrific service rendered by…read moreMelanie. She gets her customers the best price; she is helpful and PATIENT beyond belief; and I quite plain and simply cannot recommend nor thank her enough. Should you be in need of insurance coverage (I have both my home and auto policies here), this is definitely the place to go.

From the owner: Our passion is helping customers be better protected and understand the coverage that they have…read more Customer service and satisfaction is our main goal!

Helpful fast and not over priced. Very happy I called today, and would 100% recommend it to anyone…read morewho wants to save on insurance

Peyton was the name of the young lady that helped me. She did great I feel like she went above and…read morebeyond what I expected of an insurance agent considering my driving record. Thank you