Communication is pitiful unless he is getting your money he doesn't return phone calls, emails, or…read morekeep meeting times as promised. Was clear on wanting to dissolve life insurance policies and retrieve the value of the policies. Took me almost 3 months to do this until I called corporate and then magically it was done in one day less that 30 minutes. Ridiculous! Only thing good about this office is his assistant Stacey because ultimately she is the one that had to help me because even a week after sending him several emails he still did not respond.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

My grandfather had a life insurance policy with this company and they are refusing to assist me as…read morehis trustee and executor now that he is deceased. They will not communicate via phone or email. They want me to snail mail or fax them. They are intentionally making it as difficult as possible to handle his estate in an attempt to dodge paying out in my opinion.

This company is horrible especially during your time of bereavement. These representatives gives…read moreyou a hard time when trying to find out information on your policy! I would never ever take a policy out with them..

I appreciate Kenneth for helping me get life insurance. He gave me space as I was trying to decide…read morewhat I wanted to do and continued to inform me about the process as we went along. I had previously been denied insurance in the past due to my lupus and had actually gave up hope to even have insurance. But Kenneth made it all possible. I now continue to inform others about the benefit of getting life insurance earlier in life (before you get any type of medical condition), but its good to know there are still options for those who did not.

Mr. Kenneth Tooles was very patience with us. He explained everything so we can understand. Very…read morehappy my husband has insurance now he has diabetes and now he is covered. I praise GOD for that. Thank you so much Mr. Tooles. I will be sending business to you. Everyone needs some life insurance and you made it possible, investigating insurance companies that will take us. Pops Family

Jodi Brown is an outstanding agent. She has met me at my house and work to conduct business. Her…read moreoffice has sent me ID cards while on the phone when I was pulled over. She has gone to bag for me as a customer and what I really like is that she does business through text. I couldn't be happier with this office!!

The team at Jodi Brown's office is always pleasant to work with. They are very prompt,…read moreknowledgeable and try to find the best and most cost-effective plans for our family. I would recommend reaching out to them for a quote.

Professional and knowledgeable!!! Very responsive to my initial inquiry and worked with me to find…read morean agreeable appointment time. She also caught a problem with the documents sent by outside firm (that were outdated) and this helped avoid a significant delay and yet another appointment.!! Will use again and I highly recommend! She also offers other helpful services.

I absolutely recommend Carreon Solutions. Sandy arrived at our location as we agreed and…read moreeverything went smoothly. She was very professional and took care to make sure all the small details and requirements for a mobil notarization were complete. I will definately use Carreon Solutions for my mobile notary needs and I highly recommend Carreon Solutions.

I highly recommend Illinois Mutual! Their team is caring, knowledgeable, and provides the BEST…read morecustomer service. We have multiple policies with them because their products are reasonably priced and perfect for protecting my family. If you're looking for reliable coverage and financial peace of mind, this is the company to trust!

I paid for disability insurance with this company for 30 years. There were a few times that I could…read morehave filed a claim but decided I wouldn't file unless I was totally and permanently disabled. In other words, a perfect customer (fool) for them. Now that I have attained a certain age, they decided to elect not to renew coverage, based on my age. Even though they took my money beyond that birthday. And now they make me wait for their snail processes to fill out a form to request my policy be cancelled and prorated / refunded back to that date. Will they do that? Nope. Not until they receive the form. Even though I already emailed them and called them multiple times. Nope. They need their OFFICIAL form before they can act. And any refund will be on the date they decide, after they receive the official form. No doubt they are bleeding money due to all those who "died suddenly" ... But being an insurance company, they will nickel and dime the fools who remain so they can keep their pensions. Also note that there is a class action suit against them for cancelling long-term life insurance policies because they aren't profitable. Gee, seems that since they have the money from YEARS of premiums, perhaps they owe the policyholders that life insurance payout that we all knew was coming one day. OH they didn't know? Funny that. Illinois Mutual actuaries and decision makers, how DO you sleep at night?