Victor is the best of the best. I've had many agents; Victor is a clear cut above. Great educator,…read moreextremely trustworthy. He goes through things in intricate detail most other agents will miss. Thank you!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

These people have no empathy for the people they are supposed to be helping. The worst…read morecommunicators and dont follow up on anything and are not easy to get in contact with. They sent me down the wrong housing department for several weeks while i was stuck in a hotel. Then when they did get me to the right department the people cancelled my hotel before i got into my long term housing without any check in or communication about the new property starting or the hotel ending. Also had me pay a deposit for the wrong departments housing and i have been inquiring weekly for a month now about getting it refunded and never get any return calls or emails. Still trying to track down the refund for something i never used. Rude, worthless people. I cant wait to see what other issues pop up during my stay with the company until my home is rebuilt. State farm should not be doing business with them and just pushes us to them so they dont have to deal with anything. Everyone wants money but doesnt want to do anything for it.

This company directed us to low cost longer term rentals or hotels, which they seem to have…read morecontracts with.... But they did not meet our needs. Each time I call customer service, I receive a different answer on what is happening. They each seem very nice but also confused about what the previous agent in any given previous call told me. This has occurred numerous times with various different agents. I had to pay housing bills directly after they claimed to have taken care of everything. They ended up adding to my stress rather than easing it with assistance. It was not worth it :(

Omgosh, Greg is more than just a pretty face. I am a new customer with Greg, but a State Farm…read morecustomer for 30+ years. My prior agent of fifteen years was in total retirement mode at 70 years old. Never had an issue until 7 months ago with this agent. After realizing he was just not into his job anymore (that's putting it nicely) I went with Greg because of his great reviews! Not to mention the baggage I came with!! Trust me- there is a reason why Greg Metelak has great reviews. Greg has been super patient with me, because I have had a chip on my shoulder from previous my agent and what I went thru. We talked on the phone at length and he was able to fix a HUGE issue for me. His patience and taking the time with me on the phone today- was truly amazing. Greg was able to resolve everything that has been an issue for 6+ months with my previous agent. Greg is super savvy and intelligent, figuring out how to personalize customers needs AND getting a better then I was even expecting! Trust me, I can be a pain when I have an issue- but Greg took the ball and ran with it! If you want an honest, agent who has your back 100% for home, auto, life, etc. Greg Metelak is your insurance agent- who will get you insured for a very decent, affordable price!! I also need to mention Phil, who works hard on the numbers too for you in a very upbeat manner! Greg Metelak- thanks for putting up with me and still giving me stellar service! I have nothing but respect for you taking the time getting this resolved- even though I was such a pain. Sorry about that!

One of the best agents I've worked with. His knowledge on how insurance works and the way he's…read moreexplained coverages and why certain things are the way they are has earned him a lifelong customer. I've referred everyone his way and they've all come to me after and said the same thing. They didn't feel like they were sold, they felt taken care of. Anyone can call another insurance company, but they usually just want to sell you something quick without explaining what everything means. Biggest tip for anyone, just because it's "full coverage" from another provider, doesn't mean you're fully protected. Greg is one of the good ones!

The worst customer service no phone calls back get the run around then they will pick a insurance…read morecompany under false pretenses then they will cancel you I would not trust theses clowns to insure anything please don't fall for this scam

Insurance has been gone out of hand in the past few years. Each year is a headache for me to search…read morefor a reasonable company. A friend gave me Briteline. They are awesome!! The communication is easy. Trey is very professional and has extensive knowledge. He is able to find me a good rate very quickly. He's very patient to answer my questions and gave good recommendations to my situation. Briteline also provides a service to existing customers to re-shop for a better rate when existing policies are due for renew. It will be a tremendous time saving for me. I wish I knew them sooner.

Great agent... helpful and attentive to detail and customer service. Always honest and to the…read morepoint. Highly recommend!

I really like this insurance company. I had 2 other amercian family agencies I was not happy with…read moreand I almost gave up on them till I had this one. One of the best as far as professionalism and rates. I have had the pleasure of working with Dan Sparks and anytime I left a message or had a question, I received a call or email from him. He would go over with me on all my insurance needs annually being that I had my cars, home, investment and umbrella policies with him. Everyone in the office was very kind ESPECIALLY Jorie Grapenthien. She handled most of my transactions with autos and I cannot say enough good things about her. Always greeted me kindly on the phone and very attentive with my situation. They gave me the option of removing and adding coverages when my son went back to college and everytime I called, I was sent an email that the cars were either out of storage or back in storage. The only reason I left was due to a car accident my son had 3 years ago that will not fall off till september 2019 which is more corporate rules than the individual agency. Their rates on the other policies beat the competitor. Looking very forward to coming back later this year since they will be able to compare 'apples to apples' once September rolls around on auto policy.

Rosie is an absolute hot exemplary woman who knows her business. She's extremely polite and…read morecaring about her position. She helped me tremendously in getting the best rates for my car insurance. Thank you from my heart for your service. Extremely happy Karen Walker 10 starts rate

David has been a wonderful agent, and Alex at the office is great too. David has written the…read moreinsurance on 3 properties for us so far and he is always responsive, and knowledgeable about the products we're discussing. He's a rare agent in that he writes the policy for what you need rather than trying to upsell, which is very much appreciated. Another plus is that he is always willing to review and make adjustments, so you never feel "stuck" with a policy and know adjustments can be made as life changes. Alex is the office manager and she is great. She handles whatever she can when you call and if it's something that David has to specifically address, she gets the complete message to him, so that phone calls are productive. This has been a very good experience, highly recommend David and his office for your insurance needs. Thank you.