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    Thomas B Henderson - State Farm Insurance Agent

    3.0 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Thomas B Henderson - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Ask the Community - Thomas B Henderson - State Farm Insurance Agent

    American Freedom Insurance

    American Freedom Insurance

    (114 reviews)

    I called American Freedom after having my 1st accident with my Infiniti. The lady that answered was…read morevery friendly and courteous as I asked a thousand questions about what to do. She offered to email me the paperwork and shop information, which i really appreciated. It was hard finding a good insurance rate for my coupe. American Freedom got me a great rate. I definitely recommend.

    I am extremely disappointed with my experience with American Freedom Insurance…read more I had an accident involving my 2018 Chevy Cruze when I hit a deer. I submitted my claim expecting my insurance company to help me through the process. Instead, my claim was denied based on an allegation that my vehicle was being used for work. I strongly disagreed with that determination. My vehicle was being used for personal transportation and commuting, and I provided documentation from my employer confirming that I do not transport clients as part of my job. Despite providing this information and appealing the decision, I have continued to deal with this situation for months. What has been especially frustrating is the amount of time, effort, and stress this process has caused. I expected my insurance company to investigate the circumstances fairly and work with me, rather than leaving me feeling like I had to fight to have my claim properly considered. I have since taken the matter to the Indiana Department of Insurance and am continuing to pursue a resolution. I am sharing my experience because I believe customers deserve to know how their claims may be handled when a dispute arises. Based on my experience, I would encourage anyone considering this company to carefully review their policy, ask questions about exclusions, and understand exactly how the company interprets vehicle use before choosing coverage.

    Thomas B Henderson - State Farm Insurance Agent - homeinsurance - Updated September 2026

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