Kim completely went above my greatest expectations. It was Monday Janaury 6th and I was so nervous because my homeowner's insurance was cancelled for no reason on 1/7/25. No one had any idea of what was to come on Tuesday January 7th, 2025. We lost thousands of homes in the Pacific Palisades and Altadena from the wildfires. I was very close to evacuating in Glendale. She was able to find me a policy with a good rate. Then I had to tell her a week later that my previous insurance company had reinstated my policy. She was very understanding and happy for me. I definitely give Kimberyly 5 Stars!!! Cynthi Kent read more

I am a Realtor and my clients have had many challenges with insurance in the last 2 years, Kimberly and her team have been amazing at answering questions and helping them get insurance placed on properties and situations others would not. She has also helped me and my family with some of our insurance needs. If you're looking for insurance - she's your girl! You can trust she has your best interest in mind! Jackie May read more

Kim has been nothing short of amazing! She gives options and is extremely knowledgeable on top of responding in a timely manner.

Kimberly has been great to work with the past ten years. She's always been very responsive and willing to look at all options for me. I highly recommend Kimberly. read more

I was in a pretty desperate situation trying to get insurance for a property in an estate that I was trying to sell. The old policy was cancelled, and it seemed that nobody would insure this property. Kim rescued me by not only finding a policy, but one that was affordable. She did all of this quickly, professionally and with fantastic customer service. read more

Kim has been our LONG TIME insurance agent. She has helped us through three home purchases and has always exceeded expectations. Another plus is... she answers the phone! Tons of businesses DO NOT pick up, but Kim does and she always chipper with a willingness to serve. She has also helped many of my clients get insurance as well! If you desire personalized service and a happy voice on the other end of the reciever, Kim is your person. read more

Once again, my Yelpers came through. I came across Kimberly Terrell with Farmers Insurance and her great reviews. I first made an online quote request for the same exact coverage which came in right at where my State Farm policy was after 25+ years of brand loyalty to State Farm, so I figured Farmers would work for me. I called and spoke with Sebastian and he was able to help me get set up on the same day. Sebastian was great! He handled my transaction expeditiously and I couldn't be happier. He was knowledgeable, friendly and patient with my questions. I haven't had the opportunity to work or meet Kimberly as of yet, but according to Yelp, I'm sure she will be fine. Here's the backstory... I recently purchased a new car and had to update my insurance with my old insurance carrier. During the transaction, I was once again given lackluster service and bad attitude by the new guy who didn't even know what a "Stolen Vehicle Recovery System" was at my former insurance agent's office in Long Beach. A Stolen Vehicle Recovery System is basically BMW's version of LoJack which can get you discounts on your comprehensive coverage. When I was told that there are no discounts for stolen cars, I decided it was time for a change in carriers. Now, I'm a set it and forget it type of guy and have been with State Farm for decades, but enough was enough. Cheers, to a long relationship with Farmers Insurance! read more

Kimberly Terrell is the consummate professional and is always willing to go above and beyond for our family. I am so impressed with her services she covers all of our insurance needs, home, car, etc. I even have recommended her to my grandkids who also use her services. read more

Kimberly is the essense of good customer service, we're so happy to have found her. She is easy to communicate with and she is extremely helpful and knowledgeable. We love that she remembers all the information we talked about and makes sure to touch on everything and provides detailed summaries of our conversations with action items noted. We are very happy! read more

I've been very happy with my experiences with Kimberly and her team. Kimberly is knowledgeable, responsive, and wants to make it right. In a day and age when many people say "that's not my problem" or "I can't help you," Kimberly and her team take ownership of their business. They are a refreshing reminder of what customer service should be. read more

I cant say enough positive words about Kim and my experience since changing over to Farmers about 3 yeara ago. Kim helped me choose the right homeowners policy with the amount of coveragw that makes me have peace if mind. Also I am constantly changing and swappig vehicles, and Kim always provides quick and prompt service i. assistig me. I would already be tired of my e mails, but she is always prompt and so helpful. I am glad I found an agent like her, amd would highly recommend. read more

Farmers Insurance - Kimberly Terrell - Home & Rental Insurance Near Me - Long Beach, California

Kim Terrell is always extremely helpful and thorough explaining the details and options available for any type of policy. She is very knowledgeable and professional, yet very personable and a pleasure to talk to. More importantly, when we had to file a claim for our property, once we called Kim, we had people jumping to help fix the issues literally within hours. All repairs and expenses were paid promptly and fully by Farmers, without any hassle. Highly recommend Kim Terrell and Farmers! They really came through when we needed them. read more

I had AAA for my home owners and car insurance for over 15 years and never realized the difference between having an insurance agent or calling a customer service hotline. I can tell you that Kim goes above and beyond for her clients and really puts the best interest of her clients first and foremost. I had a potential claim this year and she walked me through my options and saved me over $1,200 in costs I would have incurred had I just called the customer service line with AAA. I worked with her for a few years before I made the switch in order to see how she worked with my clients and also how she approached the business and I only wished I had worked with her sooner!!! If you want to have an honest and ethical person be there for you in the tough times when things go wrong...then Kim should be your choice for insurance. She is the best hands down!!! read more

Outstanding commitment to Service and dedicated to continued satisfaction of her clients! That's what Kim Terrell represents to me. She helped me when I needed help the most, she saw to it that our house is insured with the best affordable policy and continues to help me with any questions or issues I have. Our house is an older home so insuring it doesn't come easy but Kim knows her job extremely well she found a policy that suited our needs perfectly! I can sleep at night knowing our house is fully covered and if any unforeseen circumstances happen her agency is there for me. Thank you so much Kim! Peace of mind is priceless!!!! read more

I recently moved from Illinois to California and really didn't have a good place to start in regards to looking for a new agent. So naturally I turned to Yelp and found Kim who had many glowing reviews and a 5 star rating. Well let me tell you that there is no doubting why people are pleased with Kim and her agency. Kim was terrific in helping me get my renters and auto insurance. She was very knowledgeable and pleasant to speak with. Even when I had some delays and issues on my end, Kim was understanding and helpful. She made purchasing insurance, which can be annoying and a hassle, very easy and smooth. I would definitely recommend Kim if you are looking for an insurance agent in California. read more

I cannot say enough about Kim's professionalism with a personal touch She genuinely cares about her clients and goes above and beyond to make sure everything is understood. I recommend Kim to all of my clients because I know Kim will take the time to help navigate with them through questions. read more

I'm a Realtor and need to be very careful about which vendors I recommend to my clientele. I have been recommending since 2012 and the feedback from my clients has been positive. Kim responds quickly and listens thoroughly, which is very important as my clients have bought their first home and this is all new to them. I will continue to recommend her to my sphere. On a personal note, my charity organization, www.FandomCharities.org needed specialized insurance for our board and events. Kim connected us to the right organization and kept in touch to make sure we were happy with her choice. read more

Kim is fantastic. Looks out for her clients' best interest, communicates well, has great follow-up, and is very thorough. I'm thrilled she's my insurance agent! read more

Kim has always been a wealth of knowledge for me. Whenever I have questions or concerns about my policy or a scenario she doesn't hesitate to take my call or answer my question. She also doesn't make me feel like I'm bugging her. I trust her and I would recommend her to anyone I know. read more

Kimberly has been great. We are still going through the transfer process and she has been super patient with me as I gather all of my information. read more

I should have written this review three years ago when I first became Kimberly's client, but better late than never. I was referred to Kimberly by my real estate agent when my wife and I were shopping for a condo in 2015. Kimberly reached out to me to introduce herself, and all I can say is that she took it from there and made the process of getting condo insurance completely painless. It was a stressful time because we kept getting outbid on several units, but every time I contacted Kim with a new option, she quickly got back to me with a quote, always on the same day. When we finally found a unit and opened escrow, Kim took care of everything insurance-related and I didn't have to lift a finger. I was so impressed with the rate and her service, I asked her for a quote on auto insurance and ended up switching our auto policy from Progressive to Kim's agency as well. Last year, I purchased a new vehicle. It was late afternoon on a Friday. When I was sittting in the finance office completing all the paperwork, I emailed Kim from my phone and she responded right away. I was able to text her a picture of the documentation with the vehicle info right there from the dealership and just like with my condo purchase, she took care of the rest right away. I never got that kind of service at Progressive. As with most products and services, you definitely get what you pay for. But my experience with Kim's agency is that I get more than I pay for. We enjoy the peace of mind that come's with being insured by a solid, reputable company, with the added personal service that Kim adds, and all for less than my previous insurer would have cost. I don't plan on ever looking elsewhere and I'll be a client of Kim's for as long as she stays in business. So yeah, don't give it a second thought. I mean, seriously, look at all the 5-star reviews, that's no accident. You won't regret it. read more

Kim is an awesome agent. I was in a bind cuz my home insurance expired and my current company wouldn't insure it anymore cuz it was unoccupied. I had called quite a few different insurance agents and not one of them was able to help me. Kim on the other hand not only got my policy renewed but she got it done the same day within a few hours of me talking to her. She picked the best coverage for me and also got me a price that was half of what I was quoted elsewhere. The nice thing about Kim is that she's so knowledgeable I don't have to worry about all the little details that go into an insurance policy. She has it all covered for her clients. Insurance policies can be quite confusing and it's nice to have a knowledgeable agent who knows exactly what needs to be done. read more

My family and I have been clients of Kim for quite some time now. I alone have been with her for about 5 years & my parents even longer. I personally have 2 properties, & 2 cars insured through her. Her & her team have always been a true pleasure to work with; professional, knowledgeable, & they respond super quick whenever I have a question or dilemma. Kim & her team definitely give 5 star service and I highly recommend them to anyone with insurance needs. read more

I have been with Farmer's for 6 years and Kim has always been there to answer all my questions and concerns immediately. I am amazed at how quickly she replies to all my emails, no matter what the question is she manages to get answers and take care of my needs. read more

As a real estate broker with over 25+ years of experience- I would definitely recommend Kim and her agency. Farmers is one of the must haves in my industry. She is a competent and knowledgeable insurance agent who responds quickly and efficiently. As a real estate broker I need to only the best people on my team. Kim is the best. Jamie & Craig H read more

I contacted Kim in the hopes of transferring from my current agent to her. Unfortunately she was at her limit for transfers and wasn't able to take me on as a client, but she still returned my call, heard me vent about my challenges, and gave me great advice to help me locate an agent to better suit my needs. She went above and beyond for me even though there was no benefit in it to her personally. I value that kind of customer service. She's an asset to Farmers and the type of agent I hope to find SOON!!! Thanks again Kim and best of luck to you and your business. read more

Kimberly has been my agent for three years. She handles my car and house. I would trust her with any of my insurance needs. She is wonderful to work with. She is honest, upfront and responds fast. I would highly recommend her. Best agent I have ever had. read more

I've worked with Kim for years, and she has ALWAYS treated me and my clients with VIP status! She is very responsive, quick with quotes, thourough, pro-active, knowledgable, experienced, and SUPER-friendly. She goes above and beyond with customer service, and knows what to look for when generating a quote, so what you see is what you get, with no surprises or post-closing issues, like some other agencies (they will actually cancel your policy!). She even helped my client with a home that was a "flip gone wrong", where half of the home had been left under construction, and let him know how to still have coverage while finishing it out, and what to do once complete. She also has helped when a California FAIR Plan was needed, and advised of costs involved and alternative options. This lady knows her stuff, and is GOOD. I like her service, and prices, so much that when I finally bought a home and did my own comparisons, I elected to go with her for my own personal home and car insurance. She saved me a lot! And, she would come in to speak at my real estate Brokerage once a month, to make our agent team aware of real issues, how to prevent them, and new changes. She's not only my insurance agent, but she also has become a good friend (she's also into exercise, nutrition, and is a great mom)! Love Kim! Highly-recommended! read more

We have been with Kim for 9 years. She handles our homeowners insurance, auto insurance and helps us out with questions on life policies we purchased from another agent out of state. For awhile we also had rental properties and she of course was our agent for the landlord policies. Kim always looks for ways to find the best price alternative when you have complex coverage needs. We were debating getting an umbrella policy for our rentals, but it turned out that by increasing the limits on our policies, it was actually more cost effective. She is very pleasant to deal with and always returns calls promptly. We had a broken water pipe and she and the Farmers claims personnel made a stressful situation very easy to deal with. They brought in the cleanup company and mold remediation people and had the repairs authorized immediately and completed in about a week or so. When we moved to Huntington Beach she took care of the new HO policy and when it turns out that Farmers wasn't the best choice for flood insurance she found options for us that had a better price point. You will be very pleased if you choose Kim for your agent. read more

Kim is an amazing, honest, and hard working insurance agent I've ever came across! She works hard on truly bringing you the best possible rates on all your insurance needs. Kim provides very personalized service to all her clients. If you want someone to be upfront with you as to what is the best coverage for you and your family at a best rate than you have to go see Kim. read more

Kim represents the best of her profession. She is smart, thoughtful, responsive and always gives exceptional customer service. I've had the privilege of working with Kim professionally for several years. I have seen her work with dozens of families, from all different walks of life, and with vastly differing circumstances. She's always come through for my clients, and I have never received anything but the most positive feedback from her customers and other business partners. Kim advised me about my own insurance choices, even though I was already enrolled with another agency. She offered more insight and advice in one visit than my prior agent had over the course of several years, and she did so without any request or requirement that I would commit to her. When my insurance policies came up for renewal, I did not hesitate to sign up with Kim and her team. Kim earned my business, and if you give her the opportunity, she'll earn yours as well. You won't find a better partner than Kim Terrell. read more

Kim knows what she is talking about! She's resourceful and informative; and above all she is a really good person. I absolutely love her work. Whatever insurance need I have she gets back to me fast, handles what I need and teaches me something along the way. She is also extremely thorough. I'm lucky to have her on my team. I would highly, highly recommend her to anyone asking me. read more

As a real estate agent, I need to have reliable professionals in the insurance industry to protect my clients once they purchase a new home, and I will never have to go to anyone else other than Kim Terrell. She's prompt, professional and very approachable. A few weeks ago, I closed escrow on a multi unit property and my client's insurance arrangements fell through the day of escrow closing. Kim got a policy that was affordable in a matter of minutes. Recently, she also quoted me for my auto, renter's and even life insurance. Although I've been with the same insurance company for 14 years, I feel so safe and well cared for by Kim Terrell that I'm going to be switching over to her. I would highly recommend speaking with Mrs. Terrell about any insurance needs you may have. Her quotes are FREE! read more

Kim Terrell - Farmers Insurance is awesome. She is my insurance agent for all my personal and business needs. We own a commercial building here in Torrance and she just saved us almost $7,000 on our annual insurance premiums. She also did a great job of tailoring our coverage to meet our needs. I need something done and she takes care of it. Her organization is amazing as well. I have had some recent claims and I cant recall when things went more smoothly. I highly recommend Kim, she takes really good care of me read more

It was a pleasure working with Kim! She reviewed my current policy and made very helpful suggestions on some changes I needed to make with regards to coverage that could save me a lot o f heartache in the future. I have referred my son's fiance to her who had contacted several different companies and found Kim's rates to be the most affordable and lower than the others for the same coverage. Kim also has a great response time in her communications and I will continue to recommend her to all I know! Chrissy Heard read more

Wow! Kim did such a great job on my personal home owners and auto insurance, that I have referred my new home buyer clients to her. They all think I am the "go to guy", and really like her kind professionalism. read more

Kim is a dedicate Farmers Insurance Agent with a smile. She is always available to answer questions and of coarse is super fast in putting together a quote. I have been a Real Estate agent since 1992 and can tell you that Kim Terrell and Farmers Insurance are on my Team of professionals. Sincerely, Ron Arriola - Nationwide Real Estate Executives read more

Working with Kim makes calling my insurance agent less of a chore and more of a great conversation with a friend. She is very knowledgeable and a great resource. She and her office staff are quick to answer your questions and will call you back in a timely manner. She was very helpful with my car insurance nightmares and basically took the reins when something was going wrong with the repair shop. Felt very taken care of. read more

Kim has provided me with insurance services for several years now and she has not only earned my trust but has also become a trusted advisor in this industry. She is highly knowledgeable and well versed in all aspects of the insurance industry and works hard for her clients. Kim provides a high quality of service and will take the time to review quotes, options, provide information based suggestions and work within my budget to meet my needs for protecting my car, my house, and my life insurance needs. If you move your insurance to Kim you will be glad you did, as it puts what can be a tedious task in the hands of a true professional. read more

Kim took the time to review our current insurance policy to ensure we were getting everything we really need at a great price! thank you Kim for being so thorough. read more