I called Auto Glass Express on Monday or Tuesday of this week .I set up an appointment for Thursday…read morebetween7-1. When No one showed up or called I called the office the guy on the phone was super rude! All I wanted to know if someone was still coming and if they would call.He then sounded mad and said there was a delay and the driver would call me to let me know when he was coming.I just thanked him and said I'm.No one ever called, or showed up.Today is Friday a day later , and still no calls or Emails , nothing.I don't understand why they never showed up or called,and why the guy at the office was super rude when I called.I wanted to call back again but because of the way I was treated on the phone I didn't .So no one one even answered my email to let me know if they were ever going to show up.No contact from anyone from this company.The worst customer and overall service ever.The Quote for my window was high anyways.I just decided to find a different company.What kind of business sets up an appointment never shows up or calls or anything.When I did talk to someone from the shop they lied , and were super rude.i would give this place a -0 out of 10!

I want to give the highest praise and kudos to Autoglass Xpress. They were able to come out to my…read morehouse within hours of me discovering my driver side window had been shattered, and do an excellent repair! I am so grateful for their professional and friendly repair service and highly recommend them if you should need any type of auto glass repair. I had called several other businesses and the price Autoglass Xpress quoted was the same and even a little less than a couple of the corporate-owned places. I'd give 10 Stars if it were an option!

Don't even want to give 1 star. Cancels appointment, leaves VM will be by next day, call day of…read moreand didn't bother to actually reschedule it. Leaving my car open to the rain that's in the forecast and didn't care. Don't waste your time with them

I had my car broken into a the Cards game. I spoke to Master glass that evening and I had a…read moretechnician come at 2:30 the very next day. The technician was very professional, did an excellent job, vacuumed up all the broken glass, and the price was very reasonable. We are very happy with the service and will refer them to anyone who asks!

Called earlier in the week to get my front windshield replaced and was able to get in by Thursday…read more They provided a good and fair price which is much appreciated in this economy. Inside the shop isn't much to look at but they sent me down to the family diner where I had the best chicken biscuit sandwich ever. In and out in an hour. Good local business.

South City's best kept secret. Broadway Auto Glass is really a neighborhood gem. Great service at a…read morefair price. They've been doing this a long time and unfortunately, I've had to have a few windshields done over the years and no one does a better job than Broadway Auto Glass. Thanks guys for a fantastic job on my Honda fit.

They were 5 days late showing up at the dealership to do the work. When it was finally done they…read morehad no record of the work order sent to them from the insurance company. The work was very bad and looks like it will fall out any minute. . When I ask to speak to a manager the girl hung up on me and then would not answer the phone. The dealer could not even get to talk to a manager. I would say they have some customer service issues. I'm surprised they are still in business.

C and W has put into 2 windshields in my 2022 Subaru Outback. I just wanna say they have great…read morecustomer service and the staff is super friendly. They were very quick to address a couple concerns that I had. I would recommend them, and return for work again.

Needed the glass to a front door replaced. Got multiply quotes from other companies, they were all…read morehigher priced. Glass and More had the cheapest quote and got the job done quickly. It only took a week to get the measurements, glass to come in, and for them to come and repair it. When we were quoted the project, they quoted us 2-3 weeks. We are pleased on how fast the service was, and the service we received. The guys that came to measure and put the glass in, were well experienced at what they were doing. They didn't take much time to get the work done and were very polite. The final project looks great!

I am always sketchy these days using any company for certain services. Too many companies these…read moredays hire inexperienced people, do sub-par work, and the best skill they have is how to run their mouth to sell you a product or service with absolutely zero interest once they get their money. I have used Jim's Glass and More many times for various glass repairs. Front window of my home, windshield of my jeep, etc. I have insurance and could have gone anywhere, but I will always choose this place when I can. There's nothing better than "small town" type service that's able to be found in the city. The owner, Jim, is very personable and runs the place very effectively, and is well coordinated with his employees who are also very polite. My mind has always been eased with any concern I have ever had. The response time for everything, from initial set up of any appointment, to arriving at the appointment, all the way to hours after my appointment, long after they got their money, has always been immediate and handled in a manner that tells me everything I need to know about the integrity of this company, the employees, and their desire to ensure nothing but top quality work.

Quick phone response and best price quote. Have not had service yet as he is an independent and…read moredidn't like his response on another review when he told them to call the dealership

Quick to schedule and even quicker service! Highly recommend! Best pricing, came to me and replaced…read moremy window fast!

The mobile service team was top notch. I recently had a chip in my windshield that was decent…read moresized, but fixable when I called. Thankfully it was covered by my insurance and they set me up with the caliber auto glass team. I received a follow up call the following day and was able to schedule to have someone drive out to my car for the repair. They were very accommodating of my time request and the technician finished within 15 minutes. Would highly recommend them for any repair in the future!

The technician was scheduled to arrive at 8 AM but did not show up until 1 PM. However, once…read moreon-site, the work performed met expectations.

I had a crack in my window, needed it replaced. They got it fixed quickly, clean and good job…read more They're my go to.

On a holiday weekend, they responded quickly and professionally to a window repair, and the price…read morewas reasonable. Much appreciated.