Great customer service. Had my 2016 Acura MDX windshield replaced next day after calling. Dennis…read morepersonally recalibrated. Can't recommend them enough!

Friendly and flexible with a fair price…read more Repaired a small chip in my windshield at my workplace.

They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.

Very helpful, friendly and prompt service. Very efficient and answered all our questions. Came…read moreto the house and installed the windshield in no time. Windshield was in stock and installed the Very next morning. Thank you

A rock hit my front windshield, causing a gnarly Crack in my line of vision. I called my insurance…read morecompany, who referred me to the Safelite that was closest to me. She said they would call to set up an appointment. I was called later that afternoon, and was able to make an appointment for just two days later. You have the option of going to the store, or having them come to you. I showed up at the assigned time, and they already had all the info from my insurance, so I just needed to give them my key, and wait in their comfortable lobby. The job was completed in less than an hour, I got instructions on what I needed to do so the new window didn't shift and cured properly, and they even vacuumed my floorboards. The experience was quick and painless, and the techs were professional and helpful.

"I am extremely disappointed with my experience. My windshield replacement was scheduled today…read morebetween 8:00 AM and 12:00 PM. My family planned our entire day around this appointment, only to receive a call after the appointment window had already started informing me that it was being canceled. I understand that unforeseen issues can arise, but providing notice after the scheduled service window begins is unacceptable and shows a lack of respect for your customers' time. Had I been notified earlier, I could have adjusted my plans accordingly. Customer service is about communication and reliability. Unfortunately, this experience fell well short of expectations. I hope the company takes steps to improve scheduling and communication so other customers do not have to deal with the same frustration." If you'd like to put a little more pressure on them while still sounding professional, you could add: "As someone who manages customer relationships for a living, I know things don't always go as planned. What matters is proactive communication. Waiting until the appointment window has begun to cancel is simply not acceptable."

This is the only place you need to go to in St Louis for glass repair especially if you have a…read moreNissan. My front windshield had a crack that was steady expanding from the cold. It was almost becoming unbearable to drive. So I called Bommarito collision and asked them if they put in a new window. They said they contract the window service out to Abbey's. So I called Abbey's and made an appointment. It took about 4 months for my appointment to come up. They said it could possibly take 4 hours for them to put in the window. This included setting the cameras and etc. I was there an hour and a half -2 hours tops. Clear top notch. In fact, it's way better than the factory window. Don't go to a national chain that's does windows!! Go to Abbey's, a local St Louis company to see why they have been in business for over 40 years!!

Abbey Glass got me in and installed the same day! I was on a…read moretime crunch due to leaving town in a few days, and really needed my windshield replaced. I dealt with another company that same morning, however they made things too complicated. I then came across Abbey Glass and gave them a call. I was greeted by a very friendly individual. They advised they did not have my windshield in stock, however Abbey Glass told me they were going to attempt to look for the correct windshield and were able to locate one and bring it to their shop. I received a call within about an hour and they told me to bring my car in. Abbey Glass assisted with getting everything squared away with my insurance, which made for a very seamless and stress-free experience! Abbey Glass called me 1 hr 30 min later letting me know my windshield has been replaced and car was ready for pick up. They got all of this taken care of the same day with short notice! Don't waste your time anywhere else for your automotive glass needs. Thank You Abbey Glass!

From the beginning, Glass Doctor treated me like I was an important customer. I began the day…read moreresearching, calling and leaving online requests for Windshield replacement quotes for my 2013 Infiniti G37X 2-door Coupe. They were the first to respond back to my several inquiries. After speaking with their representative, who courteously answered all of my questions, I believed they were worth the price quoted for my G's replacement window. Since I mentioned a special they had for Angie's List members as well as taking off $$ for dropping my G off, it reduced my final amount considerably. I dropped my G off the next morning when they opened and had a return phone call for pickup within a couple hours. When I picked up my car, she looked great and they left it in the clean condition I gave it to them. Kevin, the technician who repaired my car, was courteous, professional and patient with my concerns. (Hopefully, I will not have to use the outstanding warranty on labor and workmanship!) Glass Doctor was amazing and worth the $$!

They put in my windshield in my Cadillac and damaged the dashboard. My brother noticed as I was…read moredriving home. I text message the girl that works there the next business day about the incident, named Samantha. She didn't respond until I left quite a few messages and called and left a voicemail. She asked me to send pictures and said she couldn't tell from a screenshot and I told her I'd send another picture. I did send more pictures and the first picture wasn't a screenshot by the way, but she received the pictures again said it was hard to see in the pictures. I told her I could come by and let them take a look at my Cadillac and she sent me the address via text message. I didn't warn them the day I was coming, but just showed up and she brought her guy out once he had a moment. She looked at the damaged and said the damage isn't consistent with any tools they have I was not finished speaking when this unprofessional employee walked off mid sentence of mine. Their work is obviously shotty and their attitudes are just as bad. I wouldn't hire them for a junker much less a Cadillac. Go to Allegiant Auto Glass Repair and you'll pay half the price and get much better attitudes, without the damage to your vehicle. Allegiant also guarantees their work. I had my back windshield replaced with them and haven't been more happy. I can tell you that Allegiant go above and beyond to satisfy you. Glass Doctor also made me come to them due to the weather. I can tell you that Allegiant would've made it more convenient rather than driving in the pouring rain. They didn't even discount their ridiculous service. It was pouring so horribly, it should've been rescheduled for another day. This was all together terrible customer service to the highest degree. They will be seeing me in small claims court. I'd rather not even leave a star. The service was that horrendous!!!!!

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

Had a really great experience here for getting a chip repaired in my car windshield. The staff were…read morehelpful, fast, and courteous. They did an excellent job with the repair. Pricing was reasonable too. I had a couple questions after the work, and the repairman did a good job giving me the needed information without making me feel bad about my questions. I left feeling like they were a reputable, reliable, trustworthy business. As a woman, that has not always been my experience in the auto industry. I believe they can come to you or you can stop by their shop with appointments either way. I made an appointment to stop by, because rainy weather was iffy - and they had a garage bay as back up. Parking is small, and the building is right on Tesson Ferry. There isn't an intersection light - just be safe pulling in and out of their lot with traffic. I would definitely recommend Martin Glass and return in the future.

Couldn't recommend Martin Glass more! Jennifer and her crew are fantastic--super flexible with our…read moresizeable fleet and always willing to work around our team's schedule. Great workmanship, great price, and our go-to every time.

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!