I had an antique rocking chair that was over 100 years old. It needed to essentially be put back…read moretogether. Donnie made some new parts (which look just like the original ones), took the chair apart, strengthened it, and put the chair back together. The work was beautiful and the price was very reasonable. Donnie is also a pleasure to deal with. I will be going back to Donnie with any future furniture repair.

Donald work is impeccable. He is not only the most professional furniture repairer/maker I have…read moreever had dealings with, but he is also the most kind, gracious and big-hearted person one can ever meet. A true man for others.

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

Shout out to Tom in the Tech repair/sales department. He quickly identified a problem with my…read morelaptop, thereby saving the day! I highly recommend this place.

I got scammed I bought arctic air fan and they said it worked. I plugged it in and it did nothing.read more

Clean, modern laundromat with brand-new machines…read more I originally came here when my washer broke, but now I come back regularly because the machines are bigger, faster, better and more efficient than my home unit. It also gives me a place to relax and find some solitude while the machines run. The laundromat is always spotless and well maintained, with a quiet, comfortable, clean atmosphere that makes it easy to relax or read while waiting. It looks like they recently renovated the entire place, from new paint and seating, to new machines. Pricing is fair, especially when you factor in the cost of electricity, water, wear & tear and maintenance at home. The washers and dryers are fast, large-capacity, and accept credit cards. The manager is friendly, helpful and usually on-site, which makes a big difference. Excellent customer service (which is rare these days). You can tell they genuinely care about the space and their customers. Easily one of the best laundromats in the area -- highly recommend.

I always see people cleaning when I'm there. I like that they have tap pay on some machines. It's…read morenot bad for a small town laundromat.

Beautifully clean, well-organized, clean washers and dryers. Follow the instructions! The manager…read morehere is so lovely and welcoming and helpful. Free WiFi. Reasonable prices too.

This is conveniently located and clean - however, their machines take your money and never turn on…read more Difficult to get a hold of someone as there is no attendant. This has happened several times. I will need to find a different laundromat. I don't reccommend this one.

As an intermediate watch collector, I find myself visiting Eaton's Fine Jewelry fairly often--for…read morebracelet adjustments, battery replacements, and the occasional question (or many). Every time I walk in, I'm treated with patience, professionalism, and genuine kindness. They never make me feel like I'm a bother, no matter how many questions I have. In fact, they consistently go the extra mile to help me understand what I'm working on and make sure I leave with exactly what I need. It's rare to find a business that combines expertise with such a welcoming and customer-focused approach. The team at Eaton's Fine Jewelry truly stands out, and I highly recommend them without hesitation.

My engagement ring (family heirloom) broke in three different place, so at first I took it to a…read morejeweler in Stowe who quoted me over 1k to rebuild the shank, and refused to fuse it back together. I took it to Eaton's, and they gave me the option to rebuild the shank for around $600, or have it welded together for $300 (along with securing the prongs and resizing, all in platinum). We chose to have it welded (would like to keep it as original as possible), and it came back looking as good as new! Will absolutely be returning for all our future jewelry needs!

My wife and I went to Vermont for a winter escape. Just days before the trip, she realized she…read moredidn't have snow boots that fit. A quick google search and voila! Johnson Hardware. The woman who answered quickly confirmed they carry the brand and size she needs! "I'm happy to hold them for you!" Two days later, we walk in - the boots are perfect and they even have new ski clothes that are perfect too! A great store with terrific staff! Thank you!!

I have dealt with a few hardware/feed store's in the area and by far these people working here are…read morethe best I drive twice the distance just to go there and walk around. Also my kids love the store with all the toys and kids cloths for them to look at. I had an issue with some feed I bought from them and with no questions asked they took care of the issue AWSOME

Oh my gosh, this guy is incredible! I had an issue with my laptop, not charging, called him, he was…read moreable to look at it immediately and fixed it within a very short time, and extremely fair pricing. Remember, good reviews is the only way folks that provide excellent service remember, good reviews is the best advertising for them. I recommend him 100%.

A speedy repair and reasonably priced. Excellent communication was a bonus. (I'm in Vermont, not…read moreSan Francisco!)