Paul and his top notch crew installed a HVAC heating and cooling in November 2025 for us. hey wren…read moreefficient and explained details very well. They cleaned up quite well after the installation. The heating works well and will report back when AC season starts in the summer. Based on our experience I can not recommend this business highly enough.

They did a great job! Finished ahead of schedule, cleaned up after themselves, and frankly we…read morebarely knew they were here. The owner, Paul, provided great guidance regarding our oprions and what would work best for us. He is easy to talk to and answered all our questions. He was able to schedule us on a short timeline. Most of our conversations onsite were with Ben who is extremely personable as well as knowledgeable, but all of the guys - Brandon, Jack, and Evan - were friendly and professional. They have a really good team!

Not only did they do an excellent job when quoting us of and explaining what we needed and why, but…read moretheir installation team we had here was so professional and courteous. The price was so reasonable for a new furnace and ac unit we didn't even seek a quote elsewhere. Thank you!

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!

I have never experienced better people to do business with. It started out 30 years ago.... nicest…read morepeople in the world, then when I had the old oil boiler. I then had them install my new gas one... nothing happened to it for 13 years until all of a sudden it stoped....no heat in subzero weather and on a Sunday afternoon to boot. They came in 2 hours and fixed it. God Bless these people. They are the absolute best. It is so rare to find gems like this.

I am grateful this business is here. fixes the furnace fast and easy. highly recommend.read more

C&M was listed among NYSERDA contractors. I received 4 proposals from different contractors. James…read moreinvested the time to thoroughly evaluate our current LP ducted heat system, the home floor plan and our currently unmet AC needs. He proposed a ductless heat pump for loft, and ducted replacement for 1st floor. The proposal, though not the least expensive, was the most thorough and took ALL factors into consideration. Other contractors seemed rushed, not nearly as thorough in their evaluations and more pressure to sign proposal and get out the door. When the date arrived for install, James and son arrived as scheduled, conducted themselves in the most professional manner and completed Phase I ductless install. Second Phase Ducted system was delayed due to manufacturers supply issues. James communicated regularly with updates and as soon as equipment was available installed the ducted system. His preferred approach was EXCELLENT! We had AC during the recent hot spell, which cooled our loft and remarkably, our 1st floor to comfort. It has been over a month and I cannot express our gratitude for the level of professionalism and quality of our installation. I highly recommend C&M.

Jeremy runs a great business that can be trusted to charge a fair price for outstanding work…read more This is the second time I have used him. His staff always does a fast neat job. Communication is outstanding and very prompt

It was 4PM on a Friday night and I had an issue with my Nest Thermostat suddenly shutting off and…read morelosing heat from my furnace on one of the coldest weeks of the year. Called around to several HVAC companies and most were closing at 5pm or wanted to schedule me the following morning due to an incoming snow storm (2024 Winter really sucked this year). To my surprise, a friend of mine recommended Northside Mechanical, a local private company, who were there within an hour and resolving my issue shortly afterward. He came back on Tuesday with a permanent fix and we started talking about updating my HVAC system and hot water heater. Not only was the price reasonable for an emergency call, but I received a GREAT QUOTE for a more efficient HVAC system that includes Air Conditioning (my prior system was heat only), and an updated, more-efficient hot water heater (the old one was rusting and on its way out). A couple weeks later, Andrew was here with his partner working on my HVAC system and had it all done in a few hours. They came back a few days later to do the hot water heater, and they'll be back in a month to work on the Air Conditioning unit after the snow melts. They guys were kind and professional, very knowledgeable, and it's the first time I felt like I was getting real honest answers without unnecessary up-sells for things I don't need! I highly recommend Northside Mechanical Heating & Air Conditioning for everything mentioned above and will definitely call them back for any other HVAC needs I have moving forward.

I entered the store with some pretty particular ideas for what I wanted in the bathroom and a…read morebudget that was on the low side. Seven Black, with all his enthusiasm, strong opinions and quirkiness, was a great help on the project. While we did not always follow his lead, he kept in mind my concepts (spa like he kept calling it) and worked with us down to the vent cover. We are grateful for his knowledge and patience. We are grateful to the whole team at Burch Supply as a defect in one of the cabinets could have derailed the whole project. They were swift to replace the problem part and the delay (a problem at the manufacturer) was minimal.

I had a ceramic disk faucet stem that I needed to replace. Local hardware, Nope. Big Box, Nope, FW…read moreW, Nope. FW advised (thank you) go to Chas G Burch in Schenectady. I was skeptical. I walk in, I show the part to the desk guy, he looks at the part and about two minutes later, he hands me the hot water stem and a cold water stem, too. He says, "If you changing one...," These people are in the know. Go to them, support them, do not let them go out of business... ever! Thank you for your expertise and thank you for being in business.

Choice Heating & Cooling had been recommended to me by a very satisfied customer, and now I can…read morecompletely see why. I needed to have my central air unit replaced. I had previously known it was too small for the house and poorly maintained by the previous owners. Not only did Choice verify this without me saying so, but they offered an improved, larger, and more efficient unit of the same brand, plus I got a discount for paying cash. Once it arrived, they immediately set up an appointment, and the replacement was handled by a team of Luke and two associates in less than four hours. I will be glad to pass it forward and recommend Choice to other potential new customers.

Good luck getting your product serviced after spending an inordinate amount of money over the…read moreyears. They simply don't care and are pretty open about telling you such. Zero stars if I could.

I am a National Realestate developer and have run large construction crews so I understand the…read moreimportance of a solid team. With that said I can not give a higher review of their team. I have had multiple team members address challenges from whole house water filtration to major plumbing reconfiguration with my swimming pool. Always professional always superior work and always fair on pricing. They are a excellent company.

"When my furnace went out, they responded quickly and professionally. After diagnosing the issue,…read morethey were upfront and honest about the need for a replacement. They had a new furnace installed the very next day, and the whole process was smooth and hassle-free. Great service, fair pricing, and a team you can trust--I highly recommend them!