I want to start by saying I really appreciate having a community space like this. I've been coming…read morehere once a week for the past three months. It's usually easy to get in, do my laundry, and head out without any issues. However, today I experienced what felt like very poor service. I was using five washers, and the attendant on duty walked by, looked directly at washer #35, and kept going. After I finished loading it, I realized the machine was not working. When I called for assistance, she simply said, "That one is not working." I was surprised because she had just walked past it and didn't mention anything before I loaded it. When I pointed that out, she replied, "There was nothing in there," even though I was standing right in front of it with detergent pods already inside. She also appeared to be on a personal phone call, chatting instead of paying attention to customers. I explained that it looked like the machine had taken my $4.25, and she responded, "No it didn't." When I asked if she could show me, she said, "No, give me your number and card and I'll have the manager call you," and then walked away. I understand this is a service business. Even if we are "just doing laundry," customers still deserve attentive service. Equipment should be checked and maintained regularly, and machines that are out of order should be clearly marked before customers load them. A quick inventory before opening would prevent unnecessary inconvenience over what should be a simple task. See picture, also clean the place, that opened bother has been there since last week.

I have been coming to this laundromat for approximately 7 years now. I have lived in places where…read morethere was a washing machine readily available and still chose to come here and wash clothes . There are four (4) televisions located in this laundromat, open space, so that the customers do not feel cluttered , it's always clean and the matrons are always very helpful. The building I live in has a laundromat in the basement . However , I choose to come here because it is relaxing to me as if I need to go to the Stop and Shop supermarket located next to this laundromat I can get something . There is also a AdvanceAutoParts right next to this laundromat also , just in case you need to pick up something for your vehicle . In sum and substance this Laundromat gets my vote .

Me encanta ir a esta lavandería, siempre está limpia y la encantadora señora que trabaja los…read moresábados por la noche y los domingos por la mañana es mi favorita de todos los tiempos. Ella siempre es muy servicial y muy atenta a lo que está sucediendo a su alrededor. Recomiendo esta lavandería.

my experience on the Loundrommat is very good the people who work in ther is very nice lovely…read morepeople..... the are very kind to help you if you have any problems ... I am very. happy ....

professional, clean, fast, overall great job! ask for berta!! she is so awesome!!! *****read more

Great Staff ,Very Clean place ,Parking is a huge Advatage!!! Early opening makes drop off very…read moreconvenient, Wonderful job of fluff and fold,,,,

I used to love this place. I've been coming here for years through different owners. After…read moreinstalling new washer & dryers I noticed that the dryers keep the clothes wet. I put the dryer on high 2 times, and my clothes came out soaked. The machines are brand new, so why wouldn't they dry the clothes? I told the worker & she said that she couldn't do nothing about it. I spent money to dry my clothes, so why wouldn't the worker pay & add more time to the machine for my clothes to dry? Or refund me? Nope she turned her back, said she can't do nothing, and kept complaining to other customers about the machine doors being slammed. Very unprofessional!

Great local laundry service and Laundrymat. Awesome people and courtesy is number one. They even…read moreprovide soap on many occasions to me when I ran out and local stores were closed. Highly recommendable!

For over 25 years my family has used Pelham Plaza Laundromat and have always had a pleasant…read moreexperience. The workers have been helpful and the machines are clean and reliable. The wash and fold is also a great convenience. The free parking is also a plus !

I lost my phone in the laundromat and it was returned to me by Angela right away. Also my brother…read morebrings his laundry in weekly and Lupita found his wallet when loading the machine. Picked up my laundry and she gave me my wallet. Angela and Lupita are both trustworthy employees and do a great job.

1 - Phone was answered when I called and it was Christmas 2…read more- They were still open for all services (pickup / drop off / doing your own laundry) on the holiday 3 - Washers and dryers worked great 4 - Great prices 5 - There was decent parking to go inside 6 - Owner was very helpful and welcoming

Clean Laundromat, great prices they also have a excellent Dry Cleaning Service. Highly recommend,…read more#1 in Mount Vernon, NY

I've been coming here for the past two years to fix messed up sweaters, shirts and pants and they…read morealways return it good as new! Good prices and people that know what they are doing. I recommend this place to everyone who needs help with clothing alterations.

Frida took over an existing dry cleaner that was in the neighborhood for years. I didn't really…read morepatronize the former owner much. I was using someone else. But I'd say I have been using Frida for sometime now. They are very reasonable, and good. I give them a lot of tailoring things. Never ever had an issue. The gentleman behind the counter is great! Very pleasant to deal with.

Excellent service. Ladies that work there are the best! My laundry always looks greatread more

Have been doing pick up and delivery roughly once a month for years and am very satisfied…read more Clothes are folded nicely and it's a 24 hour turnaround, which is perfect. Ernie is responsible and most important, reliable.