One of the best pedicures I've ever had. Husband & wife owner/operators have excellent skills and…read moretouch. They LISTEN to what you want. Excellent foot & leg massage. I didn't want polish, so he buffed the nails to a lovely sheen. The place is CLEAN!! VERY IMPORTANT for Pedi!! Cute decor. Temperature control is great. Not too cold with a/c on. Price for Pedi was amazingly low for the quality of service delivered. Only down side I saw was severely limited parking, but that's usual for the Highlands. Highly Recommend!

Great customer service. Very kind people. I came in from out of town as a walk in and unfortunately…read morethey were busy so I couldn't wait to get my nails done in time for my meeting but she still took off my gel polish and gave me a bottle water. She didn't have to do that but was very kind and wanted to do anything she could to help despite having several customers.

I visit Dollface every 6 months or so after becoming too lazy to tweeze my eyebrows. I can always…read morecount on the warm neck wrap and sparking water. A wax is $34 which I do feel is steep, but these ladies know what they are doing! I saw Olivia today and my brows look amazing. Make sure and leave your house early, parking in Nulu is a bit of a task. I always look forward to treating myself here.

I just love Dollface and wish they would open a location in Lexington! The Louisville store is…read morestaffed by the absolute best team - outgoing and chatty but not invasive or annoying. They do a fabulous job and it is consistently one of the least painful wax experiences I have. Jess, the owner, is a true leader and mentor to her staff and her passion for her business is evident! Highly recommend Dollface and their line of products!

Friendly employees who go out of their way creating beautiful nails. They offer advice on new…read moreproducts and ideas

So I can't speak certain nail services but I can talk about the service. First time I went there…read morewith a friend, it went well and the pedicures were good. 2nd time, I brought my sister there and it was a first experience for her birthday. Prices are reasonable but I booked for 3:30 pm, originally was 4:30 pm but I had to change it since we had other plans which it didn't give me an option to cancel that until I got there in person. Anyways, the service I booked for my sister was a manicure and I'm pretty sure manicure had include the hand massages too. We got there on time for the 3:30 appointment, we waited a while. They had my sister sit down but she was waiting for a nail tech for a good amount of time but it's okay because its understandable and there's others who probably had an appointment too with certain nail techs since you can choose who you want. There were other clients with the same time as us but they got manicures too I think yet they got done quicker. I kept up with the time and finally my sister got a nail tech. I notice her still sitting for a while afterwards, I asked her if she got the manicure because even from my perspective, all they did was the cutical oil (which was way too much on her fingers) and painted them. No actual manicure was involved. They mumbled something to her and she told me she didn't know what the lady said because she muttered it or something so we originally thought that we leave the nails to dry and THEN the manicure, right? Because I asked her if she was done. No, usually nail salons they'd use the UV lights which they used on other clients but my sister? Why the heck did she get a small fan and it just didn't work halfway through and only for 2 minutes. We waited for 30 minutes or however long because it was almost 5 pm. We had to make changes to our plans because I had other things booked for her since its her birthday but they didn't tell us whether she was done or not. More than 15 minutes definitely and i asked her to see if she saw her nail tech anywhere 3 times and she said, "No, she's not even in the room." But I looked around and thought I saw the nail tech but I don't know. So I got a message to leave the experience which I did and it was 2 stars for her experience, not mine. I didn't wait long when it was my first time and it was quick too but also good. Then they begin to call and message me which I never really had anyone contact me for my reviews before especially sending camera footages. They told me that they did cuticle cleaning from 3:42 pm and finished at 4:05 pm but there was no CLEAR communication! The manicure is $27 and it was around $24 for us since they gave a birthday discount which I didn't know about but it was nice and kind, still no full manicure though. It was about near 4:40 pm that we were still waiting so I got up to pay and I did wait for a minute but I manage to pay and get out. First time we walked in, it didn't seem friendly anyway like it did for when I went there for the first time. The guy who did my pedicure and the lady who did my friends was amazing but the lady with my sister? No. Nobody even told us that we were done. I just made us get up and leave because everyone else is getting their services but not my sister for the full service and I saw nail techs on their phone waiting for more clients I'm assuming but nobody came and it felt awkward. I was thinking to come back but after that and the messages? No thanks. You also did not need to send me pictures of literal camera footages which I've NEVER seen a company and place do at all but you also did kind of admit you didn't give her a manicure and still charged for it, only done cutical cleaning. I don't even think the nail tech who helped us check in told her nail tech of what my sister was getting so I'm unsure about the communication there but the communication with us, sucked. The camera footages doesn't even capture my review, only her just fucking sitting there. P.S. they were friendly with other clients but for not with us.

I have been looking for a nail salon for a while now. I have tried several different locations but…read morenone of them really gave me the service I was looking for. I am kind of picky about my nails and I like them done without the cuticles being cut/pushed and ground down. I walked into First Lady Nails as a new customer earlier this week. The nail salon is decorated in such a classical-whimsical way that just made me feel so comfortable. Treated myself to the First Lady Pedicure which was done by Morgan. This was seriously the very BEST pedicure I have ever had in my life---Morgan took her time and was meticulous with each step of the manicure. Also had a fill-in with Jennie and she did an amazing job on my nails...She not only listened to my concerns about my cuticles but did exactly what I asked without question. Jennie finished my nails with the tiger eye polish we chose together, and I absolutely love the way my nails turned out. First Lady Nails has a new regular customer right here!

I love this place for Pedicures! I don't get my nails done so can't speak to that. They have an…read moreabundance of massage chairs, everything is always so clean and every nail tech I have had has been nice and attentive. Could not ask for a better experience. This is my go to saloon and I have recommended it to others that are now regulars! Love the Fruit Deluxe Pedicure with Fresh oranges! Smells and feels amazing.

I love this place!!! I have been getting "dip" nails here for the last 8-12 months and they are…read moreexcellent. I've never had any issues with the nails throughout the week. They are reasonable to comparative pricing, they will shape, and Amy does fancy styles (not my thing, but I've seen her do them many times). Pedicures are great too. Nice massaging chairs and various levels and prices. Tips-* make an appointment to eliminate wait time * TV only plays music, so don't expect to watch something.

I tried Diva Nails when the salon that I typically use was packed with over an hour and a half…read morewait. The minute I opened the door I received a friendly greeting and was seated for a pedicure. I had a couple of special requests and the technician listened carefully and did exactly as I requested. The technician was very attentive and communicated throughout the procedure to ensure that I had no pain or discomfort. This was by far the most pleasant pedicure experience that I have had, and I will definitely be a repeat customer. I did withhold the 5th star because the floor needed to be swept (a lot of nails and other debris), but the technicians sat in the massage chairs looking at their phones when they had no customers rather than attend to the floor.

This place is amazing! We did the VIP room for an extra $25/person which was totally worth it. They…read morehave chocolates, strawberries, snacks and mimosas. The amenities are nice and it's a very peaceful setting. 10/10 recommend!

New spa alert!…read more Woodhouse spa opened the end of April--official grand opening and ribbon cutting ceremony to come in the next few months. This was a happy accident--I thought I was booking a massage somewhere else but ended up here on day 6 of being open and had the place to ourselves. *Gorgeous* space! Several relaxation rooms to chill in before and after your services. The warm bath was still getting worked on so that wasn't open but sounds amazing. The sauna and women's locker room was spacious, super clean, and beautiful. They encourage you to come early and stay after your services to enjoy the amenities, along with complimentary hot tea, champagne, mimosas, citrus infused water, coffee, and chocolate covered nuts. They definitely sell an *experience*. 20% gratuity is automatically added to your service. All their services are on their website. Shelby R. was awesome at deep tissue.

I recently visited the Mokara Salon and Spa in the Omni in Louisville. The booking process was…read moreextremely easy and the staff on the phone were very helpful. I called to book a deep tissue massage for 50 minutes, with the massage you can use the pool and facilities before or after your treatment. The spa has a very relaxing vibe and was very comfortable. I arrived about 30 minutes before my appointment. I had a short wait since there was only one person at the front desk and there were helping other clients at the time. When it was my turn, I was warmly greeted and given a tour of the facility. The changing rooms are right off the main lobby area, and I was guided around the area and advised on what was available to use. I decided to change and then head to the relaxation room to await my massage. The room had flavored water and hot tea available, as well as a few packaged snacks. There were several Lounge chairs available with sheer curtains to provide some privacy. My massage therapist arrived right around my massage time and took me to my room. She was very nice and explained the process and asked if I had any areas of concern. Unfortunately the massage wasn't great, I had opted for a deep tissue massage, but not a lot of pressure was used. She also never checked in with me during the massage and it ended a bit early. The facility is beautiful and next time I will try a facial or another service since I loved the atmosphere so much.

Wonderful amenities and atmosphere! The signature massage was great - I asked for deep pressure…read moreand my therapist worked on trigger points and left me feeling so relaxed. I do recommend spending extra time to enjoy a hot cup of tea prior to your service and time to use the sauna, pool and shower after your massage.

Love mother daughter time getting our nails touched up before the derby festivities get started!read more

Attention to detail is REALLY lacking. I would gladly pay more for quality service. I've used…read morethis salon off and on for several years, but it's really not the same as it used to be. I'm sad about that. I won't be back. Several "burs" on nails after shaping. The brush applicator on top coat needed to be replaced. Would have asked for refund, but I do not have time today. 20 minutes under dryer and this is result--and "No" I did not bump, or brush up against anything. Left hand looks much the same.